NationWide Pharmacies Reviews 

2,424
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Ironically, I wouldn't have made this public were it not for the trustpilot prompt to review. I don't appreciate hard sell, unsolicited calls which masquerade as a call from Nationwide Pharmacies wh... See more

Company replied

Rated 2 out of 5 stars

Been 3 days still no movement got to post it yet I'm on holiday so ordered free delivery I thought don't need them until I get back easy be there for when I get home tomorrow.just getting annoyed now... See more

Company replied

Rated 1 out of 5 stars

I ordered and paid for medication which never arrived. I keep sending emails and attempting to contact them with no response. What company requires people to send photo identification like this to p... See more

Rated 1 out of 5 stars

Unfortunately i can't give zero stars so i will have to settle with an overly generous 1 star. I placed an order for next day delivery and was informed late the following day that the item was actuall... See more

Company replied

Company details

  1. Pharmacy

Information provided by various external sources

At NationWide Pharmacies our mission is to supply a professional, cost effective, healthcare service that delivers treatments to our customers quickly, efficiently and discreetly without the inconvenience of having to visit a doctor. NationWide Pharmacies are a leading UK provider of NHS and private prescription treatments for embarrassing body conditions including erectile dysfunction (impotence), hair loss, pain relief and weight loss. Additionally, we also provide private prescriptions for quit smoking treatments as well as for anti-malaria tablets and the female contraceptive pill and more!


Contact info

2.6

Poor

TrustScore 2.5 out of 5

2k reviews

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No recent history of asking for reviews

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2.6

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(2,424)

1 review in the last 12 months

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Rated 1 out of 5 stars

I ordered caplets tablets as I have…

I ordered caplets tablets as I have always done in the past yet received capsules which I have never ordered - not good and cannot take.

4 July 2019
Unprompted review
NationWide Pharmacies logo

Reply from NationWide Pharmacies

Dear Suzanne,

Many thanks for your feedback here, I can confirm that you did order capsules from us on your latest order and not caplets, prior to this you actually ordered tablets, not caplets. Please check your current invoice at your convenience and you will see that we did send you capsules, as ordered.

Please do feel free to contact me directly via the following if I can help you further,

Kind regards
Katy
Katy Waterson
Customer Services Manager
NationWide Pharmacies Ltd
 - 0333 6000 343
 - www.nwpuk.com
l – customerservices@nwpuk.com
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Rated 1 out of 5 stars

Unfortunately i can't give zero stars…

Unfortunately i can't give zero stars so i will have to settle with an overly generous 1 star. I placed an order for next day delivery and was informed late the following day that the item was actually out of stock. I was informed by email that this was due to a "site error" showing the item as being in stock. Much inconvenience was caused to me as a result of this and i would highly recommend avoidance of this site.

30 June 2019
Unprompted review
NationWide Pharmacies logo

Reply from NationWide Pharmacies

Dear Jonathan,

Many thanks for your feedback here, I can confirm that despite the fact we did not have this medication in stock on the day you ordered, our apologies for this, we were able to restock this item for you the next day. As this was too late for you we did organise and issue a refund to you as requested, this was processed last week and can take 2-5 working days to appear back in your account, depending on your bank.

If there is anything further I can do for you here, then please do not hesitate to contact me directly.

Kind regards
Katy
Customer Services Manager
NationWide Pharmacies Ltd
l – customerservices@nwpuk.com

Rated 5 out of 5 stars

Great medical services..

Great medical services... staffs are very professional and medicines are authentic. First class services. I am very pleased that nationwide pharmacists have make life so much easier for some of use that work longer shifts (12hrs) a day. Thanks ever so much...

22 June 2019
Unprompted review

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