Nationwide PPI Advice Reviews 

239
TrustScore 3 out of 5

3.0

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See what reviewers are saying

Rated 5 out of 5 stars

After an eventful stress ridden,a lovely young lady called Nicola thru the BACS system paid the ammount we were due,Also we had already paid £50 Management fee thru the rebate,as a gesture refunded t... See more

Company replied

Rated 4 out of 5 stars

After receiving a two letters from hmrc telling me I had rebates I contacted nationwide about them.i received my money but to my surprise they charged me £100 processing fee for the two cheques..aft... See more

Company replied

Rated 4 out of 5 stars

I had payment from HMRC to say my renate had been paid to nationwide ppi and panicked it was lost and if id get it back. After searching my email inbox I found what id signed and emailed them a... See more

Company replied

Rated 1 out of 5 stars

28 Queens Road Blackburn BB1 1QG where Nationwide ppi are supposed to be based is Actually a normal House.and no offices I've also noticed that every review has tha same Reply send a email to the addr... See more

Company replied

Company details

  1. Small Claims Assistance Service
  2. Accounting firm
  3. Financial Audit
  4. Financial advisor
  5. Tax advisor
  6. Tax consultant

Written by the company

If you received a payment for mis-sold PPI after April'17, you could be due a tax refund. Our expert advisors will review your case and deal with HMRC on your behalf. All PPI Tax Refund claims are processed on a No Win No Fee basis, we will bear all upfront costs. You will only pay a fee if your claim is successful, this means you will never be out of pocket!


Contact info

3.0

Average

TrustScore 3 out of 5

239 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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3.0

All reviews

(239)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Received my cheque today

Received my cheque today
Great service from start to finish
Good communication throughout
Really pleased thank you

25 October 2023
Unprompted review
Nationwide PPI Advice logo

Reply from Nationwide PPI Advice

Good Afternoon

Thank you for your review 🙂

Rated 3 out of 5 stars

Ppiadvice

I like I’m going to get my payment
I didn’t like that it’s taken so long

25 October 2023
Unprompted review
Nationwide PPI Advice logo

Reply from Nationwide PPI Advice

Good Morning

Thank you for your review 🙂

Rated 5 out of 5 stars

Handled my ppi case

Handled my ppi case very quickly very professional from start to finish got my tax back that I paid on successfull ppi claim very happy with the outcome many thanks
From Simon Taylor-Pockett

25 October 2023
Unprompted review
Nationwide PPI Advice logo

Reply from Nationwide PPI Advice

Good Morning

Thank you for your review 🙂

Rated 5 out of 5 stars

Great company

Great company and good communication, they have sorted out the tax rebate out in a timely fashion.
Very polite people.

25 October 2023
Unprompted review
Nationwide PPI Advice logo

Reply from Nationwide PPI Advice

Good Morning

Thank you for your review 🙂

Rated 4 out of 5 stars

…ppi tax interest refund

I'm just writing this review to put peace of mind ...I also couldn't get through by phone so I emailed company after the HMRC sent my tax refund to Nationwide ppi ..
I chased it up and got a reply asking to send my bank details so my funds could be bacs to me ..I did so and they said would be in my bank in 7 working days. I did become nervous because of bad reviews .but today I had a call saying my money had gone in today ...which it has .obviously they have taken a chunkof it at their percentage but to be fair I wouldn't of know about this refund from the tax people if it wasnt for them looking into it ...I hope this helps ...so definitely email this company..

10 October 2023
Unprompted review
Nationwide PPI Advice logo

Reply from Nationwide PPI Advice

Good Morning

Thank you for your review 🙂

Rated 5 out of 5 stars

Good service

Good service, sorted everything out for me. Very pleased with the service!

19 October 2023
Unprompted review
Nationwide PPI Advice logo

Reply from Nationwide PPI Advice

Hi Aamir, Thank you for your review 😀

Rated 5 out of 5 stars

Great customer service

Great customer service. Really helpful staff was always available when needed

23 October 2023
Unprompted review
Nationwide PPI Advice logo

Reply from Nationwide PPI Advice

Hi Moaaz, thank you for your review 😀

Rated 5 out of 5 stars

Hi just writing to say that nationwide…

Hi just writing to say that nationwide ppi advice just not long received my check from hmrc and I was bank transfered the money today take alot off but everyone knows that when they signed up so I'm happy with the quick service

17 October 2023
Unprompted review
Nationwide PPI Advice logo

Reply from Nationwide PPI Advice

Hi,Garry Thank you for your review😀

Rated 2 out of 5 stars

Hardly worth the time and effort.

I waited months and never heard a thing until HMRC contacted me saying they had sent them a cheque on my behalf.
I rang their number and not once did they answer so I left a message asking for a call back didn't happen.
I emailed them and got a reply asking for all of my bank details + photo I'd, needless to say I didn't give them any of this information but informed them I'd been in touch with my bank and that I wanted a cheque sent recorded delivery.
It arrived today by normal post and the thieving company took almost half of what was sent by HMRC.
STEER VERY CLEAR OF THIS COMPANY
I've just had an email from them saying they take 33.3%+vat + £50 admin fee.
I've been asked by the company to review my post so here goes.
I recieved a call from them asking why I had written the review my answer was:-
That nobody from the company had bothered to contact me concerning my claim in the many months prior to settlement.
Nobody bothered to explain that they take 33.3% + £50 admin fee at the time of signing up.
Not being able to get any reply on the phone even when I requested a call back.
Not being notified that they had received a payment from HMRC so nothing was forthcoming until I contacted them via email.
The lady I spoke to said my comments would be passed on. Let's wait and see.
I'm now being asked for more information which isn't needed as anything that was said on my phone call with them is covered in my review.
As people can see I'm not the only person with a bad experience of this company so as far as I'm concerned the matter is closed.

13 October 2023
Unprompted review
Nationwide PPI Advice logo

Reply from Nationwide PPI Advice

Good Afternoon,

We spoke yesterday following our conversation

This is all stated within the agreement signed via email, and it is also stated that you are granted with a 14 day cooling off period from the date of signing to cancel this agreement if you were to change your mind or not happy with any of the terms.

You have confirmed you have received your payment so can you please update your review in regards to the accurate action we have taken to complete your concern

Thank you

Rated 5 out of 5 stars

genuinely shocked I was owed money

genuinely shocked I was owed money, didn’t mind them taking their fee as long as it all got done properly, it did take longer than I expected but I wasn’t expecting any money at all until they contacted me so I can’t complain really,

6 September 2023
Unprompted review
Nationwide PPI Advice logo

Reply from Nationwide PPI Advice

Hi Lewis, thank you for your review😀

Rated 5 out of 5 stars

Very happy with how my claim was…

Very happy with how my claim was handled! Very smooth from beginning to end and staff helped me a lot! Would definitely recommend!!!

4 September 2023
Unprompted review
Nationwide PPI Advice logo

Reply from Nationwide PPI Advice

Hi Hayley , thank you for your review 😀

Rated 4 out of 5 stars

TAX Refund issues

I got an email from the HMRC in October that I was due a tax refund. They somehow got my details and got paid my tax refund of £804. I called the HMRC and I was informed that they sent my Tax refund check to the NNPIA on the 22nd of September 2023. I was given the NNPIA phone number. I called the NNPIA phone number and they keep ending the call and absolutely no other way to contact them as they do not respond to emails. I got a call from them and eventually, the issue was settled by Nicola. She is quite helpful

2 October 2023
Unprompted review
Nationwide PPI Advice logo

Reply from Nationwide PPI Advice

Hi Asor, thank you for your review 😀

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