Best price (but I do buy in a larger quantity), fast shipping, amazing selection. I was incredibly impressed with how quickly I received my package despite Canada Post being on strike too, with Native... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good quality , fast shipping. Have been ordering for years . On the odd occasion there was in issue of something missing , twice, in approximately 2 years of ordering, but still giving 5 stars becau... See more
Great Service. Good, authentic products. Online chat with customer service is immediate and responsive. They took care of everything on the spot. I had a minor issue with shipping and they not only fi... See more
I'm blown away by the exceptional customer service from NS4L! They keep you updated every step of the way, from order receipt to delivery, with clear tracking info. When I had a minor issue, they reso... See more
Company details
Written by the company
Native Smokes 4 Less is Canada's #1 online tobacco superstore, offering 500+ products including cigarettes, cigarillos, authentic nicotine pouches, chew, dipping tobacco and vapes, all tax-free. We proudly prioritize First Nations brands and ship express coast-to-coast across Canada with multiple shipping carriers, and are known to have the fastest shipping times in the industry. With 18-hour daily customer support, real-time order tracking, and a 100% satisfaction guarantee, we've built a loyal community of thousands of Canadian customers who trust us for quality products and unmatched service. Thanks for supporting our family run business!
Contact info
4.9
Excellent
574 reviews
Replied to 33% of negative reviews
Typically replies within 1 month
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Great support team and fast ass…
Great support team and fast ass shipping, came two days after I ordered in an inconspicuous package
15 February 2026
Unprompted review
Primtimes.....
Primtimes...... been a few years without flavoured tobacco for me. These are better than the originals. Burn great, taste great, not too dry, not too tight. These be just right. Thank you for enhancing my smoking experience. Will definitely be ordering again.
13 February 2026
Unprompted review
Great trustworthy site!
Every order I’ve made has been delivered on time. Great people to deal with. Easy to order. Would recommend this site to anyone
8 February 2026
Unprompted review
Cheap and delivery is fast
Cheap and delivery is fast. And everyone is have dealt with is very freindly and easy to deal with.
4 February 2026
Unprompted review
Delivery is very bad they need to give us updates for the delivery so we know where your orders are at
You can improve by giving us updates on our orders
5 February 2026
Unprompted review
Reply from Native Smokes 4 Less
We're known to have the fastest shipping in the industry and offer real time tracking on all orders. Im sorry that this notification may have landed in your spam folder, it's rare, but it happens.
We also have an AI Chat Bot on our website that can access tracking data if you ask, or can get you to a human (18 hour coverage per day).
Alternatively, you can always email us at: help@nativesmokes4less.support and our team is very good to respond with help!
The best people ever to deal with thank…
The best people ever to deal with thank you so much 🤗🤗🤗🤗
5 February 2026
Unprompted review
We had issues with a package(UPS)
We had issues with a package(UPS), it got returned for no reason. Native smokes did everything in their power to correct the problem. Always a good experience with them. Will be continuing to purchase from them in the near future!
4 February 2026
Unprompted review
Great service
Great service. Thanks again for helping me with the tracking of my parcel.
4 February 2026
Unprompted review
NS4L best website
Niimi from customer support was outstanding with helping me with my order making sure everything got processed properly as I was having issues. The quality and quantity of tobacco/nicotine products are remarkable and am so pleased with their fast delivery system!
Only issue I have is if they could find a better website portal or software or whatever as it can be slow at times but regardless it’s not a huge issue
3 February 2026
Unprompted review
The Customer Service is very quick with…
The Customer Service is very quick with replys, knowledgeable and super friendly!! Excellent experience.
30 January 2026
Unprompted review
Great prices and amazing customer service
I just wanted to send a huge thanks out to Nikki and everyone else at NS4L. Their delivery and communication are second to none. Thanks so much again from a returning customer!!
2 February 2026
Unprompted review
This company is great
This company is reliable, fast and great service. They go above and beyond to satisfy the customer, I lost a order once in the mail, they replaced it right way no questions asked . It's good to deal with a online company that is trust worthy . Thank you for being there. Randy
3 February 2026
Unprompted review
Expect slow deliveries even into major…
Expect slow deliveries even into major centers like Calgary, like 5 business days or more. $19 fee for delivery should get it quicker.
They would be a perfect group to deal with if they could resolve poor slow delivery issues.
31 January 2026
Unprompted review
Reply from Native Smokes 4 Less
We're known to have the fastest shipping in our industry, Mike. Our shipping carriers were moving very slow throughout the recent snowstorm in the east, and that was the edge case anomaly that you experienced.
Shipping to Cowtown averages about 3.2 days and costs us around $25-$30, depending on package size/weight, so yes - we do pass on $19 of that if your order is under $300. Over $300 and it's free express shipping.
We'll be better next time.
Email our team and they will get you a free shipping code on your next order:
help@nativesmokes4less.support
Great service !
Great service !
I'm a new customer here . I encountered a little problem with my last order . I wrote customer service and miss Niimi took real good care of me . Excellent service. The problem was solved immediately. She even took time to call me on the phone , to make sure everything was all right .
Delivery is always on time and the product is always great.
Thank you Native smokes 4 less and especially miss Niimi for your help .
I found my place and will be a faithful customer. Great company !
23 January 2026
Unprompted review
Great Service
The website is easy to use. I appreciate getting points and discounts, as well as the fast shipping, right to my door. There's, also, very fast response if I have any questions or concerns. Great job!
29 January 2026
Unprompted review
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