Naturaldoggytreats Reviews 

5,216
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that their dogs absolutely love the natural treats and eagerly look forward to receiving their monthly boxes. People also appreciate the wide variety of available options, alongside quick shipping and consistently excellent value for money. Many consumers highlight the top-level customer service and dependable communication provided by the supportive team. However, some customers also noted occasional delays with delivery times and expressed frustration regarding external courier services. A few individuals experienced unexpected problems with upset stomachs in their pets or received items that differed from online descriptions.

What people talk about most

Product

Customers had positive experiences with product, noting that dogs thoroughly enjoy the natural treats and... See more

Quality

Clients share positive opinions on quality, consistently praising the natural ingredients, great variety of... See more

Customer service

Consumers find customer service to be exceptional, frequently praising the team for going above and beyond to... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Value for money

Users describe positive interactions with value for money, highlighting the excellent selection boxes and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Willow enjoys receiving her delivery from Dudleys, always jumping up to get at the box the moment it is handed over and delivery is quick. Any issues with shortages of product made up for with extra o... See more

Rated 5 out of 5 stars

Fantastic range of treats always fresh, some great offers to be had plus free give aways. Very pro active on social media, so you never miss a bargain. Fast shipping, used for quite awhile now happy... See more

Rated 5 out of 5 stars

A great selection of both individual treats and bundles. Easy to navigate site, and order. Treats arrived swiftly and were well packaged. Prices are reasonable and my pooch loves them.

Rated 5 out of 5 stars

I think the selection box is excellent value for money compared to the bags of treats you buy in pet shops. I always give her one of the treats when I am going out for longer than usual to occupy her.... See more


Company details

  1. Pet shop

Written by the company

Hey there fellow dog lovers! Let me tell you the tail (pun intended) of how our brand came to be. It all started 3 years ago when my furry best friend Dudley had a bad reaction to a bag of shop bought treats from a well-known supermarket chain. Little did we know that the treats were chock-full of hidden nasties such as cereals, corn, sugar, derivatives, preservatives, and flavourings. It didn't take long for Dudley to develop a runny bum and a bad tummy - talk about a total paw-saster! We rushed Dudley to our local vet who ran a few tests and discovered that he was allergic to wheat. After a lot of research, countless emails, and car miles, we finally stumbled upon a handful of fantastic natural treat suppliers who we now partner with to bring you the best of the best natural dog treats today. But we didn't stop there. We realised that there were so many dog owners out there who were also struggling to find healthy, safe and delicious treats for their fur babies. That's when we decided to create a community of like-minded dog owners who share our passion for all things natural, nutritious and delicious. So, we started a private customer Facebook group where dog owners could come together, interact, and share their stories, tips, and tricks. We wanted to create a space where people could feel supported, educated and empowered to make the best choices for their dogs. And that's exactly what we did! Our community has grown into a tight-knit group of dog moms and dads who are passionate about giving their furry family members the very best. We've become a go-to resource for dog owners looking to go raw hide-free, learn more about the benefits of natural dog treats, and connect with other dog lovers who share their values. So, whether you're a seasoned dog mom/dad or a brand new puppy parent, we're here for you. We're excited to be a part of your dog's journey and can't wait to see what the future holds. Thanks for being a part of our pack! 🐶💛


Contact info

4.8

Excellent

TrustScore 5 out of 5

5k reviews

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4.8

All reviews

(5,216)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Trying to get in touch was tricky

Trying to get in touch was tricky, , wanted more information as boxes was mainly full of cheapest products eg chicken feet and puffed chicken feet.both dogs had upset tummies, so stopped treats from boxes. Let their tummies return to normal. Re introduced treats slowly and both had upset tummies again. They are all right on their raw meat . So don’t really know why this happened. They have natural treats from local pet shops with no issues

27 March 2026
Rated 5 out of 5 stars

Good Natural Treats

As always, these dog treats were wonderful. This is the view of my dog, Sasha. As far as I am concerned, they were easy to order and arrived fairly quickly. We are both happy although Sasha would be happier if I gave her more than one or two a day!

31 January 2026
Rated 5 out of 5 stars

Best treats ever

Best treats ever, my dog absolutely loves all the treats, loves the pig snouts and rabbit ears the best. He does share with his friends. Easy to order, delivery very quick. Lovely family business. ❤️🤩

24 November 2025
Rated 2 out of 5 stars

Underweight box, CS not helpful

Been ordering from this company for a few years, never had an issue until recently. Ordered the 1kg BOGOF box but only received 800g worth of treats. Emailed with pictures and felt like I was being accused of lying. Asked me to return the box at my expense and I would receive another. Why not just send me a 1.2kg box? It was your error so why am I out of pocket?

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent prices,service and…

Excellent prices,service and communication. My dogs particularly like the fish boxes. We will be returning to order once they have munched through this order.
5🐾 from Daisy & Jess

11 September 2025
Unprompted review

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