Love all product! :-)
Love all product! :-) Shakes are quick to make and each flavour tastes great! Highly recommend!
31 May 2023
Unprompted review
Reply from natural mojo
Thanks for your feedback Maria :)
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Company details
Written by the company
Du hast keine Zeit zum Kochen oder eine richtige Essenspause zu machen? Du hast das Ziel, Gewicht zu verlieren, aber keine Lust auf Verzicht? Oder hast du einfach Lust auf einen gesunden Snack, um deinen kleinen Hunger zu stillen? Wir von natural mojo haben köstliche Fit-Shakes entwickelt, die reich an Superfoods, Vitaminen und Mineralien sind und alle Vorteile einer Mahlzeit bieten - und das bei nur wenigen Kalorien. Die Shakes sind in weniger als einer Minute zubereitet und bieten eine große Auswahl an Geschmacksrichtungen, die alle lecker und köstlich sind. Damit gute Essgewohnheiten endlich auch Spaß machen!
Contact info
Am Heerbach 5 , 63857, Waldaschaff, Germany
- hello@naturalmojo.de
- naturalmojo.de
Order paid two months ago, package not delivered, nobody replies to my messages or answers my calls
The reason why I chose to write this review is not related to the quality of the products, as I have been grateful to use them and I saw positive effects. Yet, the customer support team is practically unreachable when I encounter problems. I have ordered products on May 2022 and, according to their tracking number, the order should have been already delivered. It is September and the order is not here. The team from Romania does not answer any of my messages or emails. They deleted their phone number from their account. One time I got to catch their attention for 1 minute and all they could say was that I should contact the team from Berlin, not even verifying if I know English so I can actually discuss the issue with them. The team from Germany replies after one week, promising the order will be delivered in one day from that moment. Weeks pass and nothing shows up. I write and call and nobody seems to be concerned with the fact that the money has been transferred to them in June and I still don't have the order. Moreover, it is not only me that has encountered something like this. I have friends who gave up on their products simply because they can't reach anyone when issues appear. It is a pity, as I actually love their products.
Update, September 5: the team from Germany hasn't replied, even if they seem to be online on Instagram.
30 August 2022
Unprompted review
Reply from natural mojo
Hi Esther,
We are so sorry to hear that you had such a bad experience with our services :(
Please contact our german team, so that we can help you asap! We would either reship the order or refund you the price of it.
Top Service.
25 December 2020
Unprompted review
Why buy processed unhealthly chemicals…
Why buy processed unhealthly chemicals thats they call a ,,food’’ for radicoulus price? No logic
25 November 2020
Unprompted review
Reply from natural mojo
Hey Klaudia,
we are very sorry to read what you think of our products and we would like to clarify some facts.
For us a healthy and mindful lifestyle is very important. We want to enable our community to take care of themselves by feeding their body, mind and soul. Therefor we are using natural ingredients for our products, which are developed by our nutritionist in Berlin. We are aware that we are positioned in the higher price segment. As for any other business and product different factors influence our price. We would like to address some of them in the following. As mentioned above it is very important to us to use the best ingredients for our products. Therefor we are using ingredients of high quality and from trustworthy sources as well as fair trade. We are a young and independent company which results in smaller purchase volumes from suppliers and therefor also in higher purchase prices for us. This is also influenced by the fact that we are not using artificial preservatives. Furthermore the packaging of food subjects specific regulations. Other factors such as development costs, staff costs, quality checks and production costs are calculated into every product as well. In order to make our products affordable for as many people as possible, we are working with promo codes frequently.
We hope we were able to explain our products and our mission to you. If you have any further questions please do not hesitate to reach out to our support via https://www.naturalmojo.co.uk/contact/.
Best regards,
your natural mojo team
Reply from natural mojo
Hallo liebe Felicia,
lieben Dank für Deine Bewertung!
Toll, dass Du so zufrieden bist :)
Dein natural-mojo-team
Very bad company.I did order some…
Very bad company.I did order some products and didn't arrived till now. I did waste money for nothing.
27 August 2020
Unprompted review
Reply from natural mojo
Hello Gabriela,
thank you for your review.
We are very sorry to hear that your order did not arrive yet. Can you please add your order number as "P.S." so we can further investigate what happened and provide you with the help you need?
Thank you and best regards,
Your Natural Mojo Team
Best Shakes ever!
11 June 2018
Unprompted review
Reply from natural mojo
Vielen Dank für Deine positive Bewertung. Wir geben Dein Feedback gerne an unsere Produktentwicklung weiter.
Simply a wonderful and caring company
Simply a wonderful and caring company. They corrected my order without any hassle and even went above and beyond what was expected. The drinks are pretty good and I will certainly be purchasing again from them in the future! Thank you so much !
11 April 2018
Unprompted review
Reply from natural mojo
Thank you for your kind recommendation.
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