Naturalrems Reviews 1,275

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 488 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the products, noting their effectiveness in providing noticeable benefits for energy levels, digestion, joint health, and overall vitality. People appreciate the quality ingredients and the pleasant taste of the gummies, making them an easy and enjoyable part of their daily routine. The products are frequently described as game-changers, with many users experiencing significant improvements where other solutions had failed. However, some customers also noted issues with customer service, citing difficulties in reaching support and delays in receiving refunds or responses. There were also concerns about unexpected subscription charges and the quality of some products, with gummies arriving discolored or melted. A few other people also felt that the product did not work for them or caused adverse reactions.

What people talk about most

Product

People report positive experiences with the product, with many finding it to be a "game changer" and "life... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction and even delight with the... See more

Order

Consumers find order experiences to be ambiguous, with many expressing frustration over unexpected recurring... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant... See more

User experience

Customers consistently note positive experiences with the product, with many expressing overall satisfaction... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve been using Natural Rems Sea Moss Gummies for several months now, and I’m very pleased with the results. I’ve noticed consistent benefits, including improved energy levels and overall wellness.... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Natural Rems for over 3 months now for my knees. I tried many different products and noticed a difference in my mobility within about 2-3 days of daily use. It’s worth it, compared to... See more

Rated 5 out of 5 stars

Naturalrems has amazing natural products that really do work. I am on my third bottle and I feel amazing. Taking Naturalrems products daily has alot of amazing benefits I recommend you to try it it wo... See more

Company replied

Rated 5 out of 5 stars

I love these Sea Moss Gummies by Naturalrems. They taste great as well as do the job ! I notice increased energy level, better stamina when working out in the gym, better focus throughout the day, an... See more

Company replied


Company details

  1. Vitamin & Supplements Shop

Written by the company

Natural Rems is a pioneering ecommerce brand committed to offering a curated selection of all-natural remedies and wellness products. With a strong emphasis on holistic health, our brand carefully sources and provides customers with a diverse range of herbal supplements, essential oils, and organic wellness goods. We strive to empower individuals to prioritize their well-being through the use of nature's gifts, fostering a healthier and more balanced lifestyle.


Contact info

4.1

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m hooked by the SeaMoss gummies

I’m hooked by the SeaMoss gummies! Great tasting and packed with so many great nutrients. My Wife and Son loves them as well 🙏

2 May 2026
Unprompted review
Naturalrems logo

Reply from Naturalrems

Thanks for sharing! We’re thrilled to hear you and your family are loving our Sea Moss Gummies and enjoying the taste and benefits. We appreciate your support!

– Natural Rems Team

Rated 1 out of 5 stars

Cost too much!

24 April 2026
Naturalrems logo

Reply from Naturalrems

We understand your concern and appreciate your feedback. We work hard to provide high-quality ingredients and products that support overall wellness.

– Natural Rems Team

Rated 4 out of 5 stars

My order was due to be delivered on…

My order was due to be delivered on 4/28 but I still have not received it. My just arrived on May 1st

23 April 2026
Naturalrems logo

Reply from Naturalrems

We apologize for the delay in delivery and understand how frustrating that can be. We’re glad to hear your order has now arrived and appreciate your patience.

– Natural Rems Team

Rated 5 out of 5 stars

This is wonderful I got my sister and…

This is wonderful I got my sister and niece's taking this they love it as well

26 February 2026
Unprompted review
Naturalrems logo

Reply from Naturalrems

Thanks for sharing! We’re so happy to hear you, your sister, and your nieces are all loving our products. We truly appreciate your support!

– Natural Rems Team

Rated 1 out of 5 stars

I ordered goods early January 26

I ordered goods early January 26. This is end April 26. Written to them so many times but no positive or hardly any response. There approach is not professional nor do they care about their customers. I have already paid the full amount. I requested for a refund or deliver the goods but not responding .

28 April 2026
Unprompted review
Naturalrems logo

Reply from Naturalrems

We’re very sorry for the delay and understand your frustration. There was a carrier delay and error that affected your shipment. No worries — your refund has already been processed. Please note it may take a few business days for the amount to reflect in your account, depending on your bank.

If you need any further assistance, please email us at info@naturalrems.com and we’ll be happy to help.

– Natural Rems Team

Rated 1 out of 5 stars

This company has great products

This company has great products, however, the response from their customer service department is substandard.I initially had an issue getting a return postage label, and now it's the refund. I return the product which was sent via autoship, which I didn't want any longer. It's been 3 week no refund or response form the customer service,

21 April 2026
Unprompted review
Naturalrems logo

Reply from Naturalrems

We’re very sorry for the delay and understand your frustration. Your email was filtered into our spam, which caused the lack of response. We also needed to verify the condition of the returned item first, and your refund has now been processed.

Please note it may take a few business days for the amount to reflect in your account, depending on your bank. If you need anything further, please email us at info@naturalrems.com and we’ll be happy to assist.

– Natural Rems Team

Rated 2 out of 5 stars

Order #375347 - Missing Items

Order #375347 was placed on April 3rd. I received part of my order on April 9th; however, as of April 19th, there are still items missing.

I have attempted to contact your team at least 4 times via email and through their website, but I have not received any response. While I have been enjoying the product I did receive, the lack of communication and customer support is extremely concerning. A great product with poor customer service does not make me want to continue to support this business.

IF most email is going to spam, then another form of contact should be available for customers.

At this point, I am requesting immediate attention to this matter. Please provide an update on the status of my missing items and ensure they are shipped as soon as possible. If the remaining items cannot be fulfilled promptly, I am requesting a full refund for those items.

17 April 2026
Unprompted review
Naturalrems logo

Reply from Naturalrems

We’re very sorry for the inconvenience and completely understand your frustration. Your emails were filtered into our spam, which caused the delay in response, and we sincerely apologize for this.

No worries — your remaining items are currently en route and should be delivered shortly. If you need any further assistance, please email us at info@naturalrems.com and we’ll be happy to help.

– Natural Rems Team

Rated 5 out of 5 stars

Easy consumption

I have Ordered 3 month supply twice now... I am not suggesting this gummie is magic.... however.... I do know this... the use of these gummies and a good diet/exercise.... it's almost like a cheat code.... I'll be back again and again foe sure!

28 March 2026
Unprompted review
Rated 1 out of 5 stars

Frustrating Experience with No Refund or Resolution

I recently purchased seamoss gummies and a joint relief gel from Natural REMs, and unfortunately my experience has been very disappointing.

After taking the gummies, I began experiencing headaches, which made them unusable for me. I also tried the joint relief gel as directed, but it did not provide any noticeable relief for my pain.

Because of these issues, I reached out to the company within their advertised 30-day trial period to request a full refund. However, I have not received any response to my messages. I have sent multiple emails and made several phone calls, but customer service has been extremely poor and unresponsive.

This was my first time ordering from this company, and based on this experience, I will not be returning. Also , it does not seem like the company is honoring its refund policy as advertised, which is very concerning. I would advise others to proceed with caution when purchasing from this company.

20 March 2026
Unprompted review
Naturalrems logo

Reply from Naturalrems

We’re very sorry to hear about your experience and understand your concern. Your emails were filtered into our spam folder, which caused the delay in response, and we sincerely apologize for this.

No worries — our 90-day money-back guarantee covers your situation, and we’ve already processed your refund request. Please allow a few business days for the amount to reflect in your account depending on your bank.

If you need any further assistance, please email us at info@naturalrems.com and we’ll be happy to help.

– Natural Rems Team

Rated 1 out of 5 stars

Disappointed, Plus I'm a returning customer

I am extremely frustrated with this experience. I never received my package, and the so-called “proof of delivery” is completely inaccurate. The photo shown on the Parsel tracking website is not my apartment complex—I don’t even have a mail room that looks like that.
On top of that, I have sent multiple follow-up emails on April 6th, 7th, 8th, and 13th, and have received absolutely no response. This level of customer service is unacceptable, especially after spending over $70.
At this point, I feel ignored and misled. I would have preferred to resolve this without leaving a negative review, but the lack of communication and accountability has left me no choice.

14 April 2026
Unprompted review
Naturalrems logo

Reply from Naturalrems

We’re very sorry to hear about your experience and completely understand your frustration. It appears your emails were unfortunately filtered into our spam folder, which caused the delay in response. We sincerely apologize for this.

We’ve now located your case and are reviewing it so we can resolve this for you as quickly as possible.

– Natural Rems Team

Rated 5 out of 5 stars

I have tried other companies sea moss…

I have tried other companies sea moss and they are only giving the consumers between 120mg to 300mg. And natural rems gives you what your body needs and that 6,000mg . I can tell a difference from taking natural rems and other products. I would encourage other people to take natural rems sea moss.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

It works

It works, energy, stamina and alertness are a few of the things I noticed after taking it also noticed my stomach kinda more flat than before

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Sea Moss Gummies by Natural Rems

Sea Moss Gummies
Magic in a Gummy? Not So Much. Apparently these gummies are supposed to transform your life. Mine just transformed my money into… nothing.
Superpowers Sold Separately. Took these every day. Still waiting for superpowers, energy, or even a hint of wellness. Spoiler: none came. Deliciously Useless! They taste fine, I guess… but so does sugar. At least sugar doesn’t promise results it can’t deliver. Total waste of money!

6 April 2026
Unprompted review
Naturalrems logo

Reply from Naturalrems

We’re sorry to hear the product didn’t meet your expectations. Results can vary from person to person, and we understand your frustration. Please email us at info@naturalrems.com so we can review your experience and assist you further.

– Natural Rems Team

Rated 1 out of 5 stars

This companies customer service is awful

This companies customer service is terrible. If you email them about a refund they ignore you. I have been requesting a refund for a month and a half now, sent numerous emails and still get no response. They don’t have a customer service number because they know it is easier to ignore customers. I highly doubt not recommend this company to nobody mainly because of the customer service.

7 March 2026
Unprompted review
Naturalrems logo

Reply from Naturalrems

We’re very sorry for the delay and understand your frustration. We needed to confirm the return had arrived and was in proper condition before processing the refund, which has now been completed. Please note it may take a few business days for the amount to reflect in your account, depending on your bank.

If you need any further assistance, please email us at info@naturalrems.com and we’ll be happy to help.

– Natural Rems Team

Rated 2 out of 5 stars

I love the product but nothing Else

I love the product but the ordering and shipping process is horrible. There is no customer service number. I would love to set up auto ship but that doesn’t work on the site. I paid for an order 2 weeks ago and it still has not shipped.

4 April 2026
Unprompted review
Rated 1 out of 5 stars

Customer service is awful

Customer service is awful! The product I order was to satisfaction. However, I had the order on auto-ship that I eventually I cancelled. They kindly told me that they would send me a return label, and never did! I’ve emailed customer service at least 5 times to no avail, since they don’t have a phone number. I say again the products are good, they customer service gets an F.

26 March 2026
Unprompted review
Naturalrems logo

Reply from Naturalrems

We’re very sorry to hear about your experience and understand how frustrating this must have been. It’s possible our previous email with the return label wasn’t delivered properly. We’ve now resent your free return label, and you should receive it shortly.

If you still don’t see it, please check your spam or promotions folder, or email us again at info@naturalrems.com so we can make sure everything is taken care of for you.

– Natural Rems Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look