Place the first order received it, liked the product and placed another order. NEVER received the second order! This was in January 2026. At first they were responsive with emails attempting to rectif... See more
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It's been 2 months no product! I have made several inquiries with the promise another product is being sent. I've demanded a refund after being given "a discount for a future order" like I'd ever or... See more
Company replied
I placed my order in the first week of December 2024, and now it's nearly April 2025 without receiving my package. I've sent five emails asking for a response and a refund. A person named Tayo replied... See more
I purchased a bottle of Soursop drops on 12/29/24 and still haven't received it. The tracking provided shows that the package cleared customs but nothing further. Extremely disappointed. 1/21/25 I'... See more
Company replied
Company details
Written by the company
The natural way to feel alive.
Contact info
United States
- support@naturesours.com
- naturesours.com
1.5
Bad
127 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
SCAM COMPANY
SCAM COMPANY. DO NOT BUY FROM THEM! YOU WON'T GET YOUR ORDER!
24 October 2024
Unprompted review
Reply from Naturesours
We're sorry to hear about your negative experience. Your feedback is very important to us, and we would appreciate the opportunity to resolve your issue. Please contact our customer support team so we can work together to find a solution. Thank you for your feedback, we hope to address your concern to your satisfaction soon.
I ordered their product 12/7/24 and…
I ordered their product 12/7/24 and still haven't received anything other that stalls and lies. I have asked for a refund and they refuse. DO NOT GET DUPED like I did. They are a scam!!!
7 December 2024
Unprompted review
Reply from Naturesours
We're sorry to hear about your negative experience. Your feedback is very important to us, and we would appreciate the opportunity to resolve your issue. Please contact our customer support team so we can work together to find a solution. Thank you for your feedback, we hope to address your concern to your satisfaction soon.
well further to my previous blog on…
well further to my previous blog on trustpilot I have tried to track my order at nature sours the tracking software says it has been 73 days and its still waiting to be picked up by the carrier so it hasnt been sent to canada yet what crooks these bastards are remember canada an election is coming and the liberals want you all to submit to the global economy and order outside the country this is the liberal way screw citizens and offer no help if it comes from china its probably a fraud
8 March 2025
Unprompted review
Reply from Naturesours
We're sorry to hear about your negative experience. Your feedback is very important to us, and we would appreciate the opportunity to resolve your issue. Please contact our customer support team so we can work together to find a solution. Thank you for your feedback, we hope to address your concern to your satisfaction soon.
Ordered Soursop back in December 2024…
Ordered Soursop back in December 2024 its now March 7, 2025 and I have not received my order. This is a fake company!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I have been going back and forth about this matter and so many excuses! If I could sue this company I would!This is exactly why Chinese companies can't be trusted!
4 December 2024
Unprompted review
Reply from Naturesours
We're sorry to hear about your negative experience. Your feedback is very important to us, and we would appreciate the opportunity to resolve your issue. Please contact our customer support team so we can work together to find a solution. Thank you for your feedback, we hope to address your concern to your satisfaction soon.
This is a total SCAM and I was charged…
This is a total SCAM and I was charged $48.84 for two bottles and paid $2.99 for shipping and $3.99 for insurance (thats a joke). My order placed 12/5/24 and 98 emails later I was never refunded nor have I received the 2nd order they claim to have made (no tracking).
Seems that someone should be able to take this company down and file suit on this scam. Disgusting!
5 December 2024
Unprompted review
Reply from Naturesours
We're sorry to hear about your negative experience. Your feedback is very important to us, and we would appreciate the opportunity to resolve your issue. Please contact our customer support team so we can work together to find a solution. Thank you for your feedback, we hope to address your concern to your satisfaction soon.
It's a scam
It's a scam. As many already mentioned, you get a tracking number that is not real, and they just say that they will send you a replacement order (which I doubt will happen). Plus, it's coming from China. STAY AWAY!!!
4 March 2025
Unprompted review
Reply from Naturesours
We're sorry to hear about your negative experience. Your feedback is very important to us, and we would appreciate the opportunity to resolve your issue. Please contact our customer support team so we can work together to find a solution. Thank you for your feedback, we hope to address your concern to your satisfaction soon.
I ordered 2 x soursop oil extract
I ordered 2 x soursop oil extract. Didn't know the product is comming from China. No communication when I asked for the refund of my money. The product hasn't even arrived yet after 2 weeks. This is a fraud. Avoid this company.
21 February 2025
Unprompted review
Reply from Naturesours
We're sorry to hear about your negative experience. Your feedback is very important to us, and we would appreciate the opportunity to resolve your issue. Please contact our customer support team so we can work together to find a solution. Thank you for your feedback, we hope to address your concern to your satisfaction soon.
Not a good Company to order from
Ordered February 19,2025 tracking says here in United States. There site says in route to my address and then still waiting to be completed for delivery. Companies like this make it worse for people to trust on line purchases. Sent several e-mails they never respond to one. Not a good company to order from. That star was giving only because I have no choice. In order to send a review your force to give one star.
19 February 2025
Unprompted review
Reply from Naturesours
We're sorry to hear about your negative experience. Your feedback is very important to us, and we would appreciate the opportunity to resolve your issue. Please contact our customer support team so we can work together to find a solution. Thank you for your feedback, we hope to address your concern to your satisfaction soon.
I ordered my product 12/24 still…
I ordered my product 12/24 still haven’t received anything. Like others I was told they were sending a replacement and still nothing. It’s so sad when people want to try things to improve their health & this happens. Now they won’t respond to my emails. Although it probably doesn’t matter to you, but I hope karma gets you.
2 March 2025
Unprompted review
Reply from Naturesours
We're sorry to hear about your negative experience. Your feedback is very important to us, and we would appreciate the opportunity to resolve your issue. Please contact our customer support team so we can work together to find a solution. Thank you for your feedback, we hope to address your concern to your satisfaction soon.
terrible -no product or refund!
shipping comes from china, poor communication and i never received my order or the replacement nor a refund. terrible experience
27 February 2025
Unprompted review
Reply from Naturesours
We're sorry to hear about your negative experience. Your feedback is very important to us, and we would appreciate the opportunity to resolve your issue. Please contact our customer support team so we can work together to find a solution. Thank you for your feedback, we hope to address your concern to your satisfaction soon.
I didn't find these reviews until it…
I didn't find these reviews until it was too late. I did receive the product, it took about 2months. 12/2024 02/2025. No address or phone number on box?
The reviews are correct the box and the bottle are different in one ingredient. 1.7 B6. I call this fraud and God knows what's actually in the bottle. I will file a complaint with US Attorney Generals Office to investigate this company. Buyer beware! They don't deserve a one star.
Who owns this company?
24 February 2025
Unprompted review
Reply from Naturesours
We're sorry to hear about your negative experience. Your feedback is very important to us, and we would appreciate the opportunity to resolve your issue. Please contact our customer support team so we can work together to find a solution. Thank you for your feedback, we hope to address your concern to your satisfaction soon.
BEWARE!!!
BEWARE!!!
Do not order from this company. They claim my order was lost and they ship a replacement. Until this day I have not received anything. SCAM!!!
5 January 2025
Unprompted review
Reply from Naturesours
We're sorry to hear about your negative experience. Your feedback is very important to us, and we would appreciate the opportunity to resolve your issue. Please contact our customer support team so we can work together to find a solution. Thank you for your feedback, we hope to address your concern to your satisfaction soon.
BEWARE!!
BEWARE!!Ordered in December 2024. It is 2/21/25. After several emails back and forth, I have received nothing and requested a refund, which was ignored. The tracking number is not a real tracking number!! BEWARE!! SCAM!!
21 February 2025
Unprompted review
Reply from Naturesours
We're sorry to hear about your negative experience. Your feedback is very important to us, and we would appreciate the opportunity to resolve your issue. Please contact our customer support team so we can work together to find a solution. Thank you for your feedback, we hope to address your concern to your satisfaction soon.
FEELS LIKE A SCAM
Awful. I ordered Dec 5, 2024. After weeks of not hearing anything I reached out and they said it should be coming was held up. A few more weeks I asked for a refund and they said they don’t do refunds but that they’d ship me a new order. Well, it’s two and a half weeks since that conversation and still nothing. BE WARNED. SCAM.
5 December 2024
Unprompted review
Reply from Naturesours
We're sorry to hear about your negative experience. Your feedback is very important to us, and we would appreciate the opportunity to resolve your issue. Please contact our customer support team so we can work together to find a solution. Thank you for your feedback, we hope to address your concern to your satisfaction soon.
Horrible
Horrible. Scam
Ordered in early December and now it’s end of February and still nothing. Told it got lost (tracking coming from China) and they will resend a new one. No emails after that, no more responses and no product.
Horrible
21 February 2025
Unprompted review
Reply from Naturesours
We're sorry to hear about your negative experience. Your feedback is very important to us, and we would appreciate the opportunity to resolve your issue. Please contact our customer support team so we can work together to find a solution. Thank you for your feedback, we hope to address your concern to your satisfaction soon.
SCAM SCAM SCAM Going on three months…
SCAM SCAM SCAM Going on three months since I sent payment and I have nothing to show for it. Told me the Initial package was lost and were sending out another one. Neither of the packages have arrived. SCAM SCAM SCAM SCAM
9 December 2024
Unprompted review
Reply from Naturesours
We're sorry to hear about your negative experience. Your feedback is very important to us, and we would appreciate the opportunity to resolve your issue. Please contact our customer support team so we can work together to find a solution. Thank you for your feedback, we hope to address your concern to your satisfaction soon.
I ordered my soursop from naturesours…
I ordered my soursop from naturesours almost 4 months ago and I still have not received my order. I’ve sent email after email and I keep getting the same excuse and they keep sending me track numbers that do not exist. I’ve also got a few friends that had the same experience. This company is not good to order from. I’m not one to write any review but the way they presented themselves and also how they’ve handled the situation has been horrible. Do not recommend to order. Other great companies have been helpful more than these guys.
3 February 2025
Unprompted review
Reply from Naturesours
We're sorry to hear about your negative experience. Your feedback is very important to us, and we would appreciate the opportunity to resolve your issue. Please contact our customer support team so we can work together to find a solution. Thank you for your feedback, we hope to address your concern to your satisfaction soon.
Scam
I ordered from them in November. Never received my product. They sent a fake tracking number that has never moved and refuse to give me a refund due to a recent practice to not give refunds. Continue to email them weekly AND disputed with PayPal to get refund but no updates as of last week
27 November 2024
Unprompted review
Reply from Naturesours
We're sorry to hear about your negative experience. Your feedback is very important to us, and we would appreciate the opportunity to resolve your issue. Please contact our customer support team so we can work together to find a solution. Thank you for your feedback, we hope to address your concern to your satisfaction soon.
While they sound accommodating and…
While they sound accommodating and cordial in their email correspondence, I have yet to receive my order. It’s been months.
Buyer, beware!!
16 February 2025
Unprompted review
Reply from Naturesours
We're sorry to hear about your negative experience. Your feedback is very important to us, and we would appreciate the opportunity to resolve your issue. Please contact our customer support team so we can work together to find a solution. Thank you for your feedback, we hope to address your concern to your satisfaction soon.
I finally received my soursop and on…
I finally received my soursop and on the box label it says 500 mg fruit 1.7 mg leaves the bottle says b12 I don't want b12 I want soursop leaves like the box says I'm reporting this company for their false products and I demand a refund because you product is not as advertised I had it tested and no soursop demand refund
16 February 2025
Unprompted review
Reply from Naturesours
We're sorry to hear about your negative experience. Your feedback is very important to us, and we would appreciate the opportunity to resolve your issue. Please contact our customer support team so we can work together to find a solution. Thank you for your feedback, we hope to address your concern to your satisfaction soon.
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