Very reliable company to order…
Very reliable company to order supplements from :)
22 April 2026
Unprompted review
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Company details
Written by the company
De online winkel voor hoogwaardige gezondheidsproducten. Hier vind je een uitgebreid assortiment aan Vitaminen, Voedingssupplementen, Natuurlijke Cosmetica & Lichaamsverzorging en Natuurvoeding. Bij Natuurlijkbesteld staat de gezondheid en het welzijn van onze klanten centraal en we streven ernaar om alleen de beste en meest betrouwbare producten aan te bieden.
Contact info
Kon. Julianaplein 3, 2271 JD, Voorburg, Netherlands
- 070 386 7400
- klantenservice@natuurlijkbesteld.nl
- natuurlijkbesteld.nl
4.8
Excellent
219 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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I bought vitamins and a lip balm
I bought vitamins and a lip balm. The lip balm had an expiration date in 2025 and was already expired when I received it. I contacted customer service, and they apologized and promised to exchange it.
It has been about a month, and there has still been no action. I then requested a refund, but I have not received any reply, refund, or any other update.
20 February 2026
Unprompted review
Reply from Natuurlijkbesteld
Dear Gintare,
Thank you for your review.
Unfortunately, we missed your email, and we sincerely apologize for that. This should not have happened. We also deeply regret that you received an expired lip balm; this does not meet our quality standards.
As soon as we realized the situation, we immediately processed a full refund. The amount has been returned to your account.
In addition, we have sent you a personal email to make this right and to offer a suitable solution.
We truly apologize for the inconvenience and the lack of communication. We are reviewing our internal procedures to ensure this does not happen again in the future.
Kind regards,
Reinout
Natuurlijkbesteld.nl
Excellent customer service
Excellent customer service
Fast delivery time
1 December 2024
Unprompted review
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