Paid for express post second parcel took 6 days very slow the dildo that comes with machine is very hard not good at all machine itself very happy with that , the extra dildo I purchased was a 10 in... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am absolutely astonished at how quickly my order arrived! Less than 48hours & I'm holding the items in my hands! This service is unequalled from every other online shopping provider I have used in... See more
Company replied
I excellent service excellent vibe. My best yet. Fav before were nusensuelle bullet but this is a step better
Company replied
Great company to deal with. Prompt attention to orders, great communication, and much faster delivery than I had expected. Not to mention the great discount I received on a sale item. This was my firs... See more
Company replied
Company details
Written by the company
Naughty Store is an Australian online adult shop that sells sex toys for women, men & couples. We also offer gay sex toys and male sex toys. We provide a 100% discreet sex shop service and your privacy is our top priority. We offer a range of sex toys for fun loving adults with express post delivery as standard. Naughty Store is 100% Australian owned and operated.
Contact info
4.0
Great
281 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you very much a quick mailing
26 May 2022
Reply from Naughty Store
Hello There,
You are most welcome.....thanks for your great review.
Ginger 😀💙
Not what I was expecting for my first…
Not what I was expecting for my first order. The packaging was damaged. I feel like it's cheap quality and I will not be returning.
Kind regards
19 May 2022
Reply from Naughty Store
Hey There Tui,
Thank you for your honest review,
We don't like this type of thing happening to our customers and will help you please contact me and I will help you out with this.
Ginger 🥰😎
Very happy with service
Very happy with service. Great update emails. Very discrete packaging. Lovely item.
18 May 2022
Reply from Naughty Store
Hey there.
Thanks for taking the time to write your great review so glad all boxes have been ticked ✔️✔️
Ginger 😀😻😎😄
Yeah same to work right way too big…
Yeah same to work right way too big have sent back for refund
18 May 2022
Reply from Naughty Store
Hey there,
Thanks for your honest review about the item you ordered. I am very sorry this has happened to you.
Ginger 😀😀
Best store in the world.
12 May 2022
Reply from Naughty Store
Hey there,
Thank you very very much.....we are glad you love our store.....
Please call again soon.
Ginger 😀😎😃
Reply from Naughty Store
Hey There,
So glad your item works well thanks for your review
Ginger 😎💕
Was sent a product that didn't work
Was sent a product that didn't work. I was emailed a sheet to send it back, however I haven't had time... Did provide a fast response however.
11 May 2022
Reply from Naughty Store
Hey there,
Thank you for your honest review, just send your item back when you can and I will send a replacement out for you!
Ginger 😎😀
Reply from Naughty Store
Hey,
Great review, thanks so much for writing it....
See you again soon
Ginger 😀👏🏻
Reply from Naughty Store
Hey there,
Thanks very much for taking the time to write this great review about our service and products.
Ginger 😎😀
Reply from Naughty Store
Hello there,
Thank you for your great review...we appreciate the time you have taken to write it.'
Ginger 😎😁
Reply from Naughty Store
Hey there,
Thanks for the great review on our items.....
Ginger 😁💕😻
Fast and efficient
Fast and efficient, extremely satisfied with the service, would highly recommend to anyone.
20 April 2022
Reply from Naughty Store
Hello Tristan,
We appreciate the time you have taken to write this great review!
Ginger 😻💕🥰
Reply from Naughty Store
Hey Wayne,
Thank you for taking the time to review our customer service, glad to help anytiime.
Ginger 😎👍👍
Great product and great service
20 April 2022
Reply from Naughty Store
Hello,
Thank you very much for taking the time to write your review on our products and service
Ginger 😍😎😁
Fantastic service
14 April 2022
Reply from Naughty Store
Hey There,
Thank you for your review on our service..please call again
Ginger 😎😁🐣😻
Can’t review yet haven’t received the…
Can’t review yet haven’t received the full order?🤷🏼♂️
8 April 2022
Reply from Naughty Store
Hey Cade!
Your parcels look like they are waiting for you to collect at the post office.
Please check your tracking emails and texts that we've sent you just incasse we've missed anything :-)
If you ever have any problems with an orders, do not hesitate to contact us at support@naughtystore.com.au
Amazing and swift service ,and great…
Amazing and swift service ,and great products
Very happy customer
10 March 2022
Reply from Naughty Store
Hello There,
Thank you for taking the time to write this great review, very glad your order arrived to you in fast time and very happy you like our products.....
Ginger. 😎💙💕✅
Quick delivery, awesome products
10 March 2022
Reply from Naughty Store
Hey there,
Thank you for reviewing our delivery times and our products.
Please call again
Ginger 😎💕💙✅
I have been sent the wrong product
I have been sent the wrong product. I ordered one with a "rabbit". Shall I send this one back?
Please respond asap.
The vibrator is for a lady turning 60. My phone # is 0419869770
9 March 2022
Reply from Naughty Store
Hey there Heather
I sent you a reply please check your junk mail. I am sorry this has happened to you...your item is on its way.
Ginger 😎
This product is fantastic value for…
This product is fantastic value for money and not short on quality!!
7 March 2022
Reply from Naughty Store
Hello,
We appreciate you writing this great review. Thank you
Ginger 😎👍👏🏻🚚
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.