Navexa Reviews 

316
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product's ease of use, particularly for simplifying complex tax reporting and offering comprehensive insights into portfolio performance. Many appreciate its ability to save significant time and effort, with a great, responsive user interface for managing investments across various asset types. However, some customers also noted challenges with data import tools, finding them clunky or unreliable for certain brokers, sometimes requiring manual adjustments. A few other people felt customer support could be improved, citing difficulties reaching human assistance, experiencing slow or unhelpful responses, and issues with missing or changed information after updates.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting its ease of use and intuitive design,... See more

Product

Customers had positive experiences with the product, highlighting its effectiveness as a must-have tool for... See more

Customer service

People report ambiguous experiences with customer service, with many reviewers praising the prompt, clear,... See more

Website

Users describe ambiguous interactions with the website, with some finding it easy to use, intuitive, and... See more

Application

Customers consistently note ambiguous experiences with the app, with some finding it user-friendly and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Suggestion - new clients who are onboarding for first time should get one hour of phone time with a support person to ask all relevant questions at the beginning of their Navexa journey. Once a year... See more

Rated 4 out of 5 stars

Whilst this is a very good bit of software, the interaction between some trading companies and their import tool requires work. I use Vanguard Personal Investor, and when I upload several trades, it b... See more

Rated 5 out of 5 stars

Still early days for me since I started using this platform; here are the highlights though. - Strong focus on portfolio performance - Even though I used it only equity markets; it has support bo... See more

Rated 5 out of 5 stars

I'm a beginner investor and got to know Navexa recently. No other platform provides what Navexa does. They navigate the intricate tax legislation offering a good solution. Besides, Navarre add valu... See more


Company details

  1. Investment service

Written by the company

Track portfolios, performance, dividends and tax reporting in one platform. Free 14-day trial: https://www.navexa.com


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

316 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(316)

118 reviews in the last 12 months

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Rated 1 out of 5 stars
Navexa logo

Reply from Navexa

Hi Paul, thanks for your feedback. It looks like you haven’t yet had the chance to start using Navexa. We’d love to help you get set up and experience the platform fully. Once you’ve had the chance to try it, we’d really appreciate it if you could update your review to reflect your experience.

Rated 5 out of 5 stars

Easy to add stuff!

Easy to add in crypto holdings from coinspot and shares etc from CMC. nice easy layout to read etc. liking dark mode.

Wouldn't mind my portfolio graph going a bit more up and to the right.. lol! :)

18 August 2025
Rated 5 out of 5 stars

Navexa saved my life seriously

Navexa saved my life seriously. I had so many transactions and had not been able to do my tax return for the past 4 years. (Day trading) Navexa made it all possible now all up to date. I tried using a different company before I found Navexa. It was impossible so many errors and things missing. I can always rely on Navexa to be right. And the support is the best. Thanks Navexa.

26 August 2025
Rated 5 out of 5 stars

Very user friendly

Very user friendly, and intuitive to use.

Captured Dividends and share split and consolidation fairly accurate. Maybe considering to add "Trading Profit" as a standalone category for easy identification on realised profit/gain.

19 August 2025
Rated 2 out of 5 stars

It's fairly useful, but unpolished.

It's fairly useful, but needs a lot of work to be a polished product. Loading data from automatic feeds can be hit and miss, you will need to manually review.
Manual entry suffers slow performance, and no facility to add full timestamps other than just the date. The sort order can therefore be unreflective of the order of trades if multiple occur on one day. No balance display during such trade entry makes manual entry and error checking more tedious. Cash tracking is there but seems like an afterthought as it doesn't integrate well. Historical trades that occurred before the date range of an exchange you are tracking must be entered with only the date of the actual trade, or tax calculations will be off - there is no facility to differentiate between when an asset came into the portfolio versus when it was actually traded - which again makes manual entry and tracking hard. Interface can be slow to update and sometimes fail requiring refreshes to display properly. All that said, the summarisation and reporting features are nice.

20 August 2025
Unprompted review
Navexa logo

Reply from Navexa

Hi Julian, happy to help resolve these issues. Please contact us at help@navexa.com and we can help get you up and running.

Rated 5 out of 5 stars

I found out about Navexa with a random…

I found out about Navexa with a random video link delivered to a SM feed by an algorithm that magically knows we owned securities and it did pique my interest.

I was definitely concerned about my tax exposure as regards my share portfolio. This was especially so as I began to add a number of ETFs to my holdings, so I started doing some serious research.

No longer satisfied merely tracking the total value of the portfolio on a CMC watchlist, assigning dividend payments, additional holdings from DRPs to paper files as well as maintaining some data on spreadsheets, I had a genuine need for a product like this. We really had no solid idea of the actual cost basis of the portfolio we've been working on since the late '90s, nor a clue as to the actual returns thus far. Kind of just winging it and reporting to the ATO as best as we could manage.

I tried the free version for a a few days and began populating Navexa with our data to see how it would all work. It took a bit to get up to speed with the interface as with anything, there is a learning curve, but it was manageable. With records going back a couple of decades plus, this was tedious exercise and a real PIA with share splits, swaps, capitol returns, consolidations and all the various permutations one can imagine. However with all those efforts, a true picture began to emerge of exactly where we were at with it all, especially regarding the looming CGT (if and when we liquidate, or take some profits).

When I did have a couple of questions (while I was putting this together), I received helpful responses in a reasonable time frame from Navarre Trousselot the Founder & Developer of Navexa. His professionally produced videos on YouTube were and will continue to be of serious value. They are enjoyable to watch with zero hype from someone who is genuinely passionate and dedicated to his outstanding product. We like him for his brilliance and authenticity.

Yay, we went ahead and signed up for 3 years! Considering the value of our holdings, the dread of navigating the ATO come tax time, the value of this software goes beyond mere cost and provides not only peace of mind but insights into our holdings heretofore UN-imagined. I recommend Navexa without reservation.

21 August 2025
Unprompted review
Rated 4 out of 5 stars

No stand-alone ATO reporting option

Lacks option to use & purchase solely for ATO tax reporting

5 August 2025
Navexa logo

Reply from Navexa

Hi there, thanks for taking the time to share your feedback. We’re glad we could help with ATO tax reporting. We understand the interest in a simpler, tax-only option. We’re constantly reviewing how we package our tools, and appreciate your comments. Thanks again.

Rated 5 out of 5 stars

Easy to Use

I have been using Navexa since March 2025. The platform design is easy to use. The interfacing and reporting are seamless, and with the addition of Navexa AI, this platform has reached new heights. The emails, videos (Including Masterclasses) support round out a very impressive financial tool.

17 August 2025
Unprompted review
Rated 4 out of 5 stars

So much upside

Whilst this is a very good bit of software, the interaction between some trading companies and their import tool requires work. I use Vanguard Personal Investor, and when I upload several trades, it becomes very clunky. If they could resolve this issue, it would get five stars all day.

6 August 2025
Rated 1 out of 5 stars

Not all my transactions are imported

Not all my transactions are imported. I've sent two messages with no response.

25 July 2025
Navexa logo

Reply from Navexa

Hi Christian, can you send through an email to info@navexa.io and I can help you out. I see your previous message was not sent through to our support correctly (our fault).

Rated 5 out of 5 stars

Good platform but security needs to…

Good platform but security needs to have multiple options to recover your account. I got locked out but did eventually get in but 3 to 4 back and forth emails. But got resolved in the end

25 July 2025
Navexa logo

Reply from Navexa

Hi there, we take security very seriously because of the type of data we store. So we take a lot of measures to verify your account before granting access. Glad we got it sorted for you.

Rated 4 out of 5 stars

Great product just needs tweaking a bit

Easy to set up once I had the right csv format. Had easy integration into IBKR. Just some edge issues on the interface and some other stuff (which could be just me) that seem to need fixing.

14 July 2025
Rated 3 out of 5 stars

Good. I think

I'm not a stockbroker, I'm not a mathlete. Just a bloke that needed help with my tax return. It does that bit reasonably well but I still feel I'm using only 5% of the software at best and wish there was a cheaper option that just did the tax and not all the sexy graphs

14 July 2025
Navexa logo

Reply from Navexa

Hi Matt, thanks for taking the time to share your feedback. We're glad we could help with the tax reporting and appreciate hearing how you use it. We're always thinking of ways to improve so if we do launch different versions we'll let you know!

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