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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products and services, highlighting their effectiveness and ease of use. The support team is consistently described as professional, helpful, and quick to respond, even during weekends, ensuring a smooth user experience. Many people appreciate the guidance and patience provided, especially when facing installation challenges, making them feel confident in their purchases. However, some customers also noted initial issues with products not working as described or difficulties with installation, requiring replacements. A few other people also felt that communication was unpleasant or that customer service was terrible and did not take responsibility for description errors.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the... See more

Service

Customers had positive experiences with service, consistently praising its speed, helpfulness, and overall... See more

Staff

Consumers find staff to be positive, highlighting their professionalism, helpfulness, and quick responses.... See more

User experience

Reviewers mention positive feedback about user experience, with many customers reporting smooth and perfect... See more

Customer service

People report positive experiences with customer service, highlighting the team's helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have a Mazda CX-3 and, foolishly, I formatted the map SD card thinking I would update it. Later I discovered that after formatting it no longer worked.. I was hesitant to buy from an onli... See more

Rated 5 out of 5 stars

I used them to update the navigation maps of my 2018 Toyota C-HR. For some bizarre reason, Toyota no longer sells these updates to its own customers. The website and the instructions are a bit weird a... See more

Rated 5 out of 5 stars

Maps in the integrated navigator of my Toyota Auris were seven years old. The Finnish dealer of Toyota did not have licence for this navigator any more. Luckily Navi World had uptodate software with m... See more

Rated 5 out of 5 stars

Excellent product! Highly recommended. Downloaded the files, followed the step by step instructions and my car maps SD card was updated. Inserted it back into my car and it worked like a charm!! Easy... See more


Company details

  1. Vehicle Parts Shop

Written by the company

Only latest Sat Nav map updates for all makes and models including Audi, Mazda, Mercedes, Jaguar, Land Rover, Ford, Toyota, Lexus, Opel, Chevrolet, Seat, Skod, Volkswage, Smart, Renault, Peugeout, Suzukim Nissan.. Update your maps today with Navi-World!


Contact info

4.8

Excellent

TrustScore 5 out of 5

515 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mercedes GLA X156 map update

I contacted navi-world via WhatsApp and the communication was fast, detailed and clear. Positive experience and great service from start to finish. Thanks a lot!

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, outstanding after-sales service, extremely fast response and processing. Everything is perfect. Highly recommended.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Thorough

Detailed, thorough explanations for their products with simple-to-follow steps to DIY. Customer service quick and helpful.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Received the wrong SD card, but good service

First, I received the wrong SD card, even though I had mentioned the details of the navigation system in my order and asked for the order to be checked.
I complained about the problem and sent the card back (to Lithuania). They reliably sent me the correct card.
Evething is fine!

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. The map was quickly downloaded to a USB stick, saved in the car, plugged in, and it worked perfectly. I’d be very happy to use the service again. Thank you.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Mazda Connect Navigation for New Zealand

I initially contacted via Whatsapp and sent the details about the current firmware version to Navi World. As my firmware was a Japanese version, they asked to change it to compatible and latest for the region first and then install map data. I read the firmware update instructions multiple times, prepare usb and installed without any issues. I used macbook for formatting usb for FAT 32. Then purchased New Zealand map data. My car had a SD with Japan map data, which I formatted to FAT 32 and added the packages provided as instructed. Updated the sd card by installing Mazda Connect to macbook and conecting SD card to the laptop. Then put that in to car's SD slot. Now the navigation works without any issues. Really satisfied with the service and products.

31 December 2025
Unprompted review
Rated 5 out of 5 stars

New maps for my Toyota Auris

Maps in the integrated navigator of my Toyota Auris were seven years old. The Finnish dealer of Toyota did not have licence for this navigator any more. Luckily Navi World had uptodate software with maps for my Toyota Auris. It was easy to buy this package on the web page of Navi World. Online service was rapid and user friendly, and the orders were clear. A new version of navigator software with maps has now been installed. I can warmly recommend Navi World.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Very awesome support

Very awesome support. Bought a Navi SD Card. at first it didn't work. The support tried everything and responded very quickly. Even on Sunday. In the end they send me a new card for free. The new card worked immediately. Overall I can recommend them at all costs.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

All perfect!

Easy purchase and I received just in time some mails with instructions. After download, I had no problems and my Toyota Touch and Go system now works very well with new maps and firmware.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Bought two products to retrofit…

Bought two products to retrofit Carplay/Android auto for Lexus NX300h MY 2020 and worked excelent. Great customer service and guidence during the whole process from Navi World team! Would recommend!

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Easy

Easy, cheaper that Toyota Web and very fast!! .. a very cool service !! ..

18 November 2025
Unprompted review

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