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3.6

Average

TrustScore 3.5 out of 5

2 reviews

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3.6

All reviews

(2)

1 review in the last 12 months

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Rated 5 out of 5 stars

I’ve been with Navy Health since…

I’ve been with Navy Health since becoming a permanent resident of Australia over 10 years ago. I’ve found them very helpful and always pay claims promptly.
Like any insurance, educate yourself on exactly what is covered and what is not covered by your policy.
I appreciate that this is a not for profit insurance company and therefore generally has lower premiums than the larger health insurance companies.

18 July 2026
Unprompted review
Rated 1 out of 5 stars

Terrible service and product

I was recently diagnosed as pre-diabetic and high cholesterol and my doctor put me on a preventative drug regimen to try to address it before it became a health issue. Navy health refused my claims even though I had not claimed any of my pharmaceutical benefit previously. Not only that they refused to respond to me personally even though both my husband and I are ex-navy and listed on the policy. Don’t bother with them you can get better service and more flexible premiums elsewhere.

23 July 2025
Unprompted review

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