Paul from NBC has done a great job at Chelmsford Transfer Station. He was professional, approachable, and clearly knew what he was doing from day one. Thanks to his hard work and practical approach,... See more
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Paul from NBC has done a great job at Chelmsford Transfer Station. He was professional, approachable, and clearly knew what he was doing from day one. Thanks to his hard work and practical approach,... See more
Company replied
Following the egg & nest removal, we did not see anyone for 6 weeks. As part of the agreement there should have been regular scheduled visits. I believe it is down to a lack of staff. The operative t... See more
Company replied
Really quick service. We had 2 wasp nests which we discovered during some garden work last week - ouch!! Our operative, Mark Knight arrived early Monday morning, very friendly and efficient and... See more
Company replied
always in early as he tries to fit in with us, he knows what time the kitchen starts cooking etc, so in before this time without being asked to used his own imitative. Can answer any question either m... See more
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NBC Environment provides effective, humane, and sustainable solutions to wildlife-related challenges, with a focus on minimising environmental impact and prioritising animal welfare. Founded in 1993 with support from The Prince’s Trust, our progressive approach to resolving conflicts between nature, businesses, and people has built a strong reputation for delivering high-quality services in diverse and challenging environments. Our team of skilled wildlife experts understands animal behaviour and how to influence it, enabling us to develop tailored management strategies that are both effective and cost-efficient. Leading brands trust us and have worked on research and conservation projects with organisations such as Bird Strike, Natural England, OPRED, and Scottish Natural Heritage.
The Grove, Kenninghall Road, NR16 2HE, Banham, United Kingdom
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Dion McCaffer called in advance of visit & arrived within the requested time. Friendly, well presented & easily creates banter.. Professional at his job, well knowledged & meticulous... with all the right gear. Resourceful & patient. Further meeting arranged for next week.. Thank you

Reply from NBC Environment
Had occasion to call for help as I had signs of a rat in my kitchen and living room John Gallagher texted me to say he would be with me the following morning at 10am
He was punctial and arrived with Craig Ellis Early that morning I had found a dead rat under the sink I was afraid they would think I was wasting their time They could not have been more helpful explaining how they look for access to house They were totally professional and treated me as if I was the only customer they had
Everything was explained and all questions answerd before leaving along with rat
You should be proud to have these people working for you

Reply from NBC Environment
Had the privilege to use nbc environment met there resident falconer paul tuckwell and his team of hawks and falcon we have a colony of nesting gulls on site and the numbers have been drastically reduced a first class service

Reply from NBC Environment
This is the second time we have had to get help with rats, the guy that came today called James H was amazing. He found straight away where the devils were getting in. This gives me more comfort as we had not found it before so could not permanently get rid of them. So fingers crossed James has solved our problem.

Reply from NBC Environment
I called ELC as I thought I had a rodent under my hut. I received a call from the lovely Louise Grant who attended. I have two gate's at the side of my house that are always locked and this is the entrance to my back Garden , Louise attended and was unable to get into my garden however she was more than happy to schedule in a date to re attend. I never met Louise however, by speaking to her on the phone she seemed very proactive with her job and has excellent customer care skills and I would highly recommend Louise Grant

Reply from NBC Environment
had a problem with some mice in my attic and was at my wits end contacted NBC and they sent a lovely chap called Paul he was very professional and explained what he was going to do which i understood clearly i really couldn't fault him or the service they provided would definately call them out again if the mice return but so far all is good.

Reply from NBC Environment
Had a Rat problem (the UB40 kind) and NBC sent out a great chap Called James Norwood who was knowledgeable and acted quickly. Our undesired guest is no more
Great service
EDIT
Was told by peat controller if you can't get the rat, leave it in the walls, the smell will go in time... I'm now infested with flies. Unsafe for my wife and child and pets.
I said we could get the back off of the cupboards and have a look for it. "Nah, well, you can do that if you want"
Clearly terrible advice
SECOND EDIT
my insurance company organised for this company to come out again, I was told between 8am and 5pm yesterday, so I worked from home when I should have been in the office.
At 15:40 I called customer service who assured me that I would def have someone round that day... Guess what... We're half way through the next day and I still have no idea when when someone will come.
I can't tell you how disappointed I am with this service

Reply from NBC Environment
Great quality service, had Paul tuck well come out for a rodent problem, polite and very pleasent and dealt with the issues with great efficency, would recommend his services to any one who has pest control issues 100% quality service

Reply from NBC Environment
Excellent service from Dorian Davies. Very professional on every home visit, rodent free after a few visits! would highly recommend.

Reply from NBC Environment
We had rats in the loft Martin Catell gave a curttesy call the day before he came to make sure the time was convineant he as on time and sorted the problem out to our saisfaction Martin was very polite and proffesional I would certainly recomend him

Reply from NBC Environment
I suspected there were rodents in my loft. NBC Environments sent out Paul Tuckwell today to investigate. From the moment he called me to confirm the visit to inspecting my home, he arrived at the time he said he would. Paul was outstanding.He did a thorough inspection of my property to check for openings.He then inspected the loft to determine what the visitors were.. I found Paul to be very professional but also friendly and approachable. A credit to your company. Many thanks

Reply from NBC Environment
Louise has been so helpful but This company are a total shambles what pest control company don’t have crawling boards to go up and attic to find out what is going on .am sick off off them telling me they don’t and they can’t. First it started I was to go and buy bait myself and Fling at about my attic with peanut butter on it . I was told by the council they have to go up that’s there job ! 4 weeks on and still no further forward with them the bait has been getting eaten there having a great time up in my attic 🐁

Reply from NBC Environment
A VISIT FROM PAUL TUCKWELL TODAY PEST CONTROL VERY HELPFULL AND DID A BRILLIANT JOB
ROB CANN SECURITY 1 TEMPLEWAY BRISTOL

Reply from NBC Environment
Both Harvey and Paul were great, called first to let me know when they were going to arrive and were both very friendly and professional and put my mind at rest.

Reply from NBC Environment
We had a terrible problem with nesting gulls year after year till we got in touch with nbc. They sent there top falconer paul tuckwell and ceasar the male Harris hawk within the first few weeks the number of gulls had decreased and by the end of the visit the gulls had disappeared silence at last and then paul would carry the perch to the park point and ceasar would come down to land 👌

Reply from NBC Environment
Excellent company to work with. Since using this company we have not been attacked by any seagulls with the gull population greatly reduced. previous company used failed to reduce the number of gulls on site. Controlling the vermin on site
All the operatives who work on site has been excellent and in particular Paul Tuckwell our regular operative has been great. Team leader Harvey Pinnock has always been excellent in proving a great service too. Definitely would recommend them to anyone that's why we are using them again this year.

Reply from NBC Environment
Really good service by Phil Holmes to a rat and mouse infestation problem in the house. Professional, reliably punctual, thoughtful, successful. All in all, a pleasure to deal with.

Reply from NBC Environment
paul tuckwell comes to site with his birds, he is very polite and professional. Highly recommended.

Reply from NBC Environment
Excellent service by Harry Hughes, harry explained everything what was happening around our site and how many boxes he has put down, and were our main rodent activity is and what he is doing to combat this problem. Harry is very polite person, he is a credit to your company.

Reply from NBC Environment
David Bush came over and gave us great advice about how to get rid of our problem And it worked. His ideas and knowledge helped us get rid of the problem and we are so happy.

Reply from NBC Environment
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