NCC Home Learning Reviews 

2,190
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful tutors, comprehensive course content, and the smooth registration process that makes starting out very easy and enjoyable. Learners truly appreciate the great flexibility to work at their own comfortable pace and the prompt, supportive assistance provided by the team throughout their entire educational journey. Some reviewers were not happy with occasional delays in assignment marking, minor issues with course materials, and unexpected technical difficulties. Those few individuals felt frustrated when experiencing these setbacks and communication gaps during their learning process.

What people talk about most

User experience

People report positive experiences with user experience, highlighting seamless registration, clear system... See more

Staff

Customers had positive experiences with staff, frequently noting that tutors and support teams are... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting prompt and helpful... See more

Product

Clients share positive opinions on product, highlighting interesting course modules, practical content that... See more

Response time

Reviewers mention positive feedback about response time, highlighting that support staff and tutors provide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am currently finishing up a diploma in wedding planning, my experience has been nothing but positive. I want to set up my own wedding planning business one day so I decided to enrol on a business s... See more

Company replied

Rated 5 out of 5 stars

I'm currently enrolled in 2 Level 3 courses with NCC Home Learning to gain the qualifications I need to proceed with my new career path. At the age of 51, I was unsure how to learn and become qualifie... See more

Company replied

Rated 5 out of 5 stars

Tutors are really helpful and ready to offer assistance when required. The content of the course is also great. Tutor responded to my submitted assignment within a week and feedback was explicit. Th... See more

Company replied

Rated 5 out of 5 stars

This is my first ever time studying online. I wasn’t too sure about it, but it’s been the best decision I ever made in choosing ncc to study. It’s easy to set up, easy to access the content . Contacti... See more

Company replied


Company details

  1. Educational institution
  2. also in
  3. Adult education centre
  4. Career and Education Provider
  5. Distance Learning Centre
  6. Private College
  7. Study at home school

About NCC Home Learning

Written by the company

Who are NCC?

NCC Home Learning are an award winning distance learning company which has been supporting learners with educational resources for 25 years.

What do we do?

We provide paper-based and online qualifications which are supported by many awarding organisations, including: NCFE, TQUK, CACHE, Skillsfirst, QLS and more.

Why choose NCC?

- Flexible Online Study

- Personal Expert Tutor

- Unlimited Submissions

- 0% Interest Finance

- Price Match Guarantee

- 14-day Cooling-off Period

- Get recognised with our wide selection of Trusted Qualifications

Popular Topics:

Health & Social Care

Counselling

HLTA / Teaching

Childcare

Browse All Courses

For all our customers who have taken the time to view or leave a review, please feel free to use REVIEW15 at checkout for a 15% discount on any of our courses.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(2,190)

103 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The customer service is excellent

The customer service is excellent, my questions were answered promptly and efficiently. The course material is well presented and easy to follow. I'm glad I choose NCC Home Learning.

20 September 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Louise,

Thank you for your 5* review. We appreciate you taking the time to complete this for NCC. We are glad that you chose NCC too, and that your experience is very positive throughout. Do not hesitate to contact the Team if you need any support or assistance.
The NCC Team

Rated 5 out of 5 stars

Highly Recommend NCC Home Learning

I cannot speak more positively about the very efficient and thorough help myself and my partner received from the advisor who assisted us with course information, enrollment and communication with the prison I am accessing an NCC course from. As I struggle to make contact with external persons or organisations from within custody, I found that NCC made things very easy for my partner to communicate on my behalf; and in liaising with my mentor within the prison to ensure I received my course materials and could submit my assignments. Email contact was speedy and thorough and I was reassured by how quickly my queries were addressed whenever my partner contacted NCC. The course materials arrived promptly and I can make contact with my assigned tutor meaning the learning support is also to a high standard for a distance/ home learning course. I found the materials provided to be interesting and challenging at the same time, so I feel motivated to do the assignments. Excellent customer service and highquality (I self-funded my course on a limited income so it is very important to me that I get good value for money and a qualification which will assist me on my future career plans). I highly recommend NCC Home Learning, not only for prisoners or those unable to access a face-to-face educational programme, but for anyone wanting to do a course with flexibility to work around their other commitments or to enhance their employability/skills.

19 September 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Tallulah,
Thank you for taking the time to compose this very descriptive and positive review of your and your partners' experience with NCC. I will be sure to pass on your kind comments to the team. It's so good to hear that everything is going well, and that you feel you are getting good value for money, on top of everything else that you have been so complementary about.
You comments actually sum up our aims for each and every learner. Remember, we are always here to help, and you will have a returning learner discount with your next course!! Wishing you every success.
The NCC Team

Rated 5 out of 5 stars

Best support from NCC home learning

I have received an exclent support from my tutor and support team. I would recommend you to join NCC
home learning.

17 September 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Shabnam,
We appreciate you taking the time to write this review, thank you. We will be pleased to pass your comments to the tutor and the Support Team. Enjoy your course, and remember we are here to help!

NCC Team

Rated 4 out of 5 stars

Signing up was easy and the course…

Signing up was easy and the course information provided was very helpful and guided me well.

15 September 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Cathy,

Thank you for taking the time to complete a review for your NCC course. We are very glad to hear that your enrolment was easy, and that the course information sent by the Sales Team guided your decision to study with us at NCC. We wish you every success, and are here to help, should you need any support with the course.

NCC Team

Rated 5 out of 5 stars

It was straight to the point and…

It was straight to the point and instructions clear to follow.

9 September 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Faith,

Thank you for your 5* review for NCC. It's good to hear that your experience was smooth and uncomplicated. Enjoy your studies!
The NCC Team

Rated 5 out of 5 stars

Enrolment to both courses was very…

Enrolment to both courses was very straightforward and time to complete my course was good. I have started another course which I’m enjoying and has got me back into learning mode.

12 September 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Robert, we appreciate you taking the time to write this review. It's great to here that your enrolment and completion of the first course was smooth for you. Even better, you have returned to complete a further course. That's great news, and we are always here if you need some support or information.
Enjoy the new course!

NCC Team

Rated 4 out of 5 stars

Great tutors and informative courses

Great tutors and informative courses

13 August 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Temitope,

Thank you for your review and your comments about the tutors and the course. We are always here to help. If you need anything further, just get in touch. Enjoy your studies!

The NCC Team

Rated 5 out of 5 stars

Easy to enroll and deliver assigments

The lady over the phone was very informative, the platform is really easy to use and I'm looking forward to my first reviewed assignment. So far so good!

12 August 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Andrea,
We appreciate you taking the time to write this 5* review. Your comments will be passed to the team. Keep up the good work. If you need any support, just get in touch. We are here to help.

Rated 5 out of 5 stars

The information NCC gives before you…

The information NCC gives before you sign up is great and full of detail. Sign up is quick and simple and they send you all the details promptly which is really great!

7 August 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Thank you for taking the time to write this review. It's great to hear that all has been well with your enquiries and enrolment. Remember, we are here to help, just get in touch.
Welcome to NCC. Enjoy your studies!
NCC Team

Rated 5 out of 5 stars

Great priced course

Great priced course!
All the advisors are very helpful and give you lots of information to ensure you have made the right decision! Really looking forward to starting this course confidently

1 August 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Chloe,

Thank you for taking the time to write this review.
We appreciate your comments about the advice you had before you made your purchase, and we will pass it on to the team.
It's great to hear that you know you have made the best decision, and are confident to get started.
Remember, we are always here to help.

NCC Team

Rated 5 out of 5 stars

Great price

Great price, course material arrived very quickly after signing up. It's very easy to read and digest. I am enjoying the course.

15 July 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Andy,

We appreciate you taking the time to write this review. It's great to hear that you are enjoying the course, and you are happy with the cost. Do not hesitate to get in touch if we can be of any help at all.

Have a great day. Enjoy your studies
The NCC Team

Rated 5 out of 5 stars

NCC courses are very robust and deep

NCC courses are very robust and deep. I’d readily recommend them to anyone. I’m taking Adult Care Level 3 at the moment.

12 August 2023
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Emmanuel,
Thank you for posting this 5* review. It's always good to hear that the course meets your needs, and please feel free to tell all your colleagues and family about us.
Remember, we are always here to help. Enjoy the course.

The NCC Team

Rated 5 out of 5 stars

In my experience I feel like everything…

In my experience I feel like everything is done really well in the sense of everything is clear to understand and very helpful

11 July 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Sophie,

We appreciate you taking the time to write a review for NCC.
You have had a good experience, and we are always here if you do need anything.
Enjoy your studies!

The NCC Team

Rated 5 out of 5 stars

Ease of selecting a course

Ease of selecting the course I wanted and there was a lot to choose from. Very straightforward to book and pay for a course. Good after communication

1 July 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Dawn,

Thank you for your 5* review for NCC.
It's good to hear that you found the site easy to navigate and make your purchase, along with lots of courses to choose from.
We are always here to help if you need anything further.

Have a great day!

The NCC Team

Rated 4 out of 5 stars

Excellent smooth experience

This is a balanced review of studying the Proofreading Diploma course with NCC Home Learning.

I signed up to do the Proofreading course a few months ago, and purchased the course online via their website. The price NCC were offering was cheaper than another alternative I was looking at, making them an easy choice to do this course with.
Sign up was easy. Once I'd paid, I was given a login and the course wad added to my login within 24 hours, and I was ready to go.

The onboarding portal to the course is easy to navigate with clear direction. The course material was easy to download, and it was easy to upload my assignments with it too.

The course itself was good. The materials were easy to read and included lots of good examples to demonstrate the teachings. There were 7 units which were good, though I felt the course felt too short and simplistic, as there were elements of proofreading that weren't really covered. I think a couple of extra units would have made the course a bit more comprehensive and better value.

The marking/feedback experience was good. My units were all marked swiftly, pretty much all within a week. I passed each unit first time so I didn't require any feedback in terms of correction, so I can't comment on this, but I was very pleased with the efficient and speedy marking process.

On completion of the course, I was told to email NCC to apply for my certificate. Their response was prompt and I received my certificate in about a month, and I was fully informed through the process while I was waiting for it.

When I signed up to the course, I got an invite to sign up to a student discount subscription service. I didn't use this as the discounts offered didn't appeal to me, but it might appeal to others as it offered a mix of discounts on eating, fashion, entertainment etc.

Overall, very pleased with NCC.
Pros:
- Cheaper than alternatives for this course
- Quick and easy sign up
- Minimalist, easy to use website/learning portal
- Enjoyable course, easy to understand with good assignment exercises
- Efficient marking
- Good communication from NCC
- Received my certificate quickly
- Discounted courses for returning customers
- Student discount invite (for those that it appeals to)

Cons:
- Course was a bit short for my taste, could have been more comprehensive/detailed.

5 July 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Michael,

We really appreciate you taking the time to write such a comprehensive review of your course, and student experience with NCC.
The pros outline all that we aim to achieve as a distance learning provider.
As far as the cons go, then I have a couple of comments to add :)
Firstly, there is a Level 4 course available that may be more of a challenge. Secondly, if you return to NCC for a further course, we are able to offer a generous 20% discount to you, as mentioned above.
Do not hesitate to get in touch if you would like any further information.
The NCC Team

Rated 4 out of 5 stars

NCC HELP ME PLZ

Hi, I would really want to request NCC to please make the instalment plan for renewal of the course. I was in NCC student for last one year but due to some personal and financial reasons I couldn’t complete the course but I paid all my course instalments on time But when I emailed Ncc that I want to get extension to finish my course and I am happy to pay the extension FEE then they’ve told me it’s 195. You have to pay advance for 12 months. I would like to request NCC if they can make instalments. I will complete my course as PAYING 60 something every month is not affordable for me if they can help me would be great as a genuinely want to complete. My course. I have done my best AND EVEN EMAILED THEM as well and if you can help me would be great. I would like to request you if you can help me that would be really great
AND AS from the past one year I HAVE PAID ALL INSTALLMENT ON TIME DIDNT USE MUCH OF TUTOR SUPPORT . I haven’t used more support nothing because I did STARTED THIS COURSE thinking that I will get videos AND GET SOME PRACTICAL KNOWLEDGE and stuff of that but I didn’t get it but that’s fine because it might be my mistake that I didn’t do a proper research before joining NCC it but if you can help me at this time would be great and I will be forever thankful to you. I hope NCC team will listen. I help me to make that instalment easier for me so I can quickly pay and get into courses

No message or no Response from
NCC ITS 10 JULY TODAY

No update

30 June 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Diksha,

Thank you for taking the time to write your review. If you would care to send an e-mail to us - enquiries@ncchomelearning.co.uk we will be happy to pass it to the Support Team for review and a response.
Regarding your previous experiences and expectations, the course details are set out fully on the NCC website, but we are here to help, and look forward to hearing from you.
Many thanks
The NCC Team

Rated 4 out of 5 stars

Every penny that you pay is worth it

Every penny that you pay is worth it. I have my work book and online tutor that’s a big help for me to read. They guve easy access to the site that you need to visit during your courses.

29 June 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Ana,
It's great to read your review and see that you are enjoying your course with NCC.
Many of our students find the workbook a great help, if they wish to read a book, as well as having the course materials online throughout the course.
We are pleased that you find the course good value for money, and that the online learning portal is easy to access.
Remember, we are always here to help!
The NCC Team

Rated 5 out of 5 stars

Ncc learning

I have been doing my course through ncc learning and they have been very helpful when i have a question or if i dont fully understand what i need to be doing, i also find that the courses are reasonable price for what they are

29 June 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Katie-Louise,
We really appreciate you taking the time to write a review for your NCC Childcare qualification.
It's great to hear that you are getting all the support that you need, and we are always ready to help.
The prices are kept at the best that we can, so that everyone who wishes to can enrol onto a course with us.
Enjoy your studies!
The NCC Team

Rated 5 out of 5 stars

The materials are easy to read and…

The materials are easy to read and explanatory enough.
Website is user friendly, easy to navigate.

25 June 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Abidemi,
Thank you for completing this review. It's great to hear that you found the website easy to navigate.
We aim to make the course materials easy to follow, so that you can progress with the course.
If you need anything, we are here to help.
Regards
The NCC Team

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