Visited John in April looking for a new sofa for my new house and the service was great from the minute we walked in. We’d actually been into a competitor beforehand and nobody greeted us or ask... See more
Company replied
Location
Switch locationUnit B, Riversway Retail Park,, Mariners Way, Watery Land, PR2 2YN Preston, GB
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See what reviewers are saying
John at Preston site was very friendly during our first visit. Explained the whole process with delivery and styles. Bought our sofa and Dining table with him. Really good experience
Company replied
Daniel at NCF Preston was a delight from the second I walked through the door! Showed me round different sofas after hearing what I was looking for and found me an absolute beauty! A very warm, attent... See more
Company replied
We attended 2nd may and was greeted by Becky with a big smile on her face and cheerful. We was just looking around for our first house we are buying and we seen a nice table & chairs Becky helped us... See more
Company replied
Company details
- Home Furniture Shop
- Bedroom furniture shop
- Furniture Accessories
- Garden Furniture Shop
- Living room shop
- Mattress Shop
About NCF LIVING - Preston
Written by the company
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Written by the company
- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
Have a query to raise?
If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.
Contact info
Unit B, Riversway Retail Park,, Mariners Way, Watery Land, PR2 2YN, Preston, United Kingdom
- 0121 356 5698
4.7
Excellent
484 reviews
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Visited John in April looking for a new…
Visited John in April looking for a new sofa for my new house and the service was great from the minute we walked in. We’d actually been into a competitor beforehand and nobody greeted us or asked if we needed any help, so it was a completely different experience with John.
He was really helpful from the start, helping us measure up and explaining how the different sofa sizes would fit in our room at home. He also talked us through the different fabric options and helped us understand what would work best for us.
We weren’t 100% sure on our move in date, so John explained the Home Buyers Package which was really useful. We ended up going ahead and ordering the sofa.
Really friendly and helpful service and im looking forward to getting my new sofa!
25 May 2026
Unprompted review
Reply from NCF LIVING - Preston
Congratulations on your new home and sofa! We're grateful for you taking the time to write such a thoughtfully detailed review.
Many thanks,
NCF Living, Marketing Team
John at Preston site was very friendly…
John at Preston site was very friendly during our first visit. Explained the whole process with delivery and styles. Bought our sofa and Dining table with him. Really good experience
25 May 2026
Unprompted review
Reply from NCF LIVING - Preston
We hope that you enjoy your new purchases and thank you for the kind review, Ellie.
Many thanks,
NCF Living, Marketing Team
Excellent service
Excellent service. John was very helpful and got an amazing deal on a sofa
24 May 2026
Unprompted review
Reply from NCF LIVING - Preston
We hope that you love your new sofa, Tom.
Many thanks,
NCF Living, Marketing Team
Was served by Charles at Preston
Was served by Charles at Preston. He was very helpful. He explained everything and answered all my questions. He was very polite and friendly. Was very happy with my purchases and my service.
21 May 2026
Unprompted review
Reply from NCF LIVING - Preston
We appreciate your excellent feedback, Kerry - we wish you all the best with your new purchase.
Many thanks,
NCF Living, Marketing Team
Very good
Charles served us and he was very kind and helpful. Very informative about the furniture and honest. Lovely furniture:)
21 May 2026
Unprompted review
Reply from NCF LIVING - Preston
We appreciate the delightful feedback, Shan!
Many thanks,
NCF Living, Marketing Team
Charles from preston was very helpfull
Charles from preston was very helpfull, polite and very great at telling and showing us what are new reclining sofa can do.
20 May 2026
Unprompted review
Reply from NCF LIVING - Preston
We're glad to hear that you enjoyed your time at our Preston store with Charles, Michael.
Many thanks,
NCF Living, Marketing Team
5* review! Amazing customer service
We attended 2nd may and was greeted by Becky with a big smile on her face and cheerful. We was just looking around for our first house we are buying and we seen a nice table & chairs Becky helped us with the options we had and then told us about option to do it and get it delivered within 3 months which is great for our move in date when we have our house. Becky was very friendly and helpful and not pushing us to have a sale like others do. Come on boss give Becky the pay rise she deserves! Great customer service and amazing lady to have working for your company!
2 May 2026
Unprompted review
Reply from NCF LIVING - Preston
Congratulations on your first house, Kelsey Jo! We'll be sure to pass the lovely feedback along to Becky and the wider team.
Many thanks,
NCF Living, Marketing Team
Reply from NCF LIVING - Preston
It's a pleasure to hear this, David.
Many thanks,
NCF Living, Marketing Team
We attended the Preston store on Sunday…
We attended the Preston store on Sunday and Becky was really helpful, she was able to locate the best furniture for our needs and we had successfully purchased what we wanted. Becky was friendly and approachable, she was very knowledgeable on the bed frames/mattresses and gave us a variety of different options and advised us on the best for what we needed. She wasn’t pushy for a sale like a lot of salespeople are, she seemed genuine and wanted to give us all the information we needed before making the right purchase, she was great with our kids too. She has a very friendly and bubbly personality and made our experience excellent. we will definitely be back in the future.
17 May 2026
Unprompted review
Reply from NCF LIVING - Preston
We're delighted to receive such a splendid review about your time with Becky, Shannon! We look forward to seeing you again in the future.
Many thanks,
NCF Living, Marketing Team
Daniel at NCF Preston
Daniel at NCF Preston was a delight from the second I walked through the door! Showed me round different sofas after hearing what I was looking for and found me an absolute beauty! A very warm, attentive and funny man and a big part of the reason I walked out with a smile on my face after purchasing a sofa!
18 May 2026
Unprompted review
Reply from NCF LIVING - Preston
We're thrilled to hear that you were able to find what you were looking for with us, Richard.
Many thanks,
NCF Living, Marketing Team
Naz in Preston
Naz in Preston - just purchased a sofa today with the help of Naz. He was very friendly and helped us out massively with exactly what we wanted, thank you.
17 May 2026
Unprompted review
Reply from NCF LIVING - Preston
We're pleased that you were able to find what you were looking for with Naz' help, John!
Many thanks,
NCF Living, Marketing Team
Amazing service from Becky
Amazing service from Becky, would recommend buying your sofas and beds here. Very reasonable and very good quality
16 May 2026
Unprompted review
Reply from NCF LIVING - Preston
Thank you for your wonderful feedback, Hannah!
Many thanks,
NCF Living, Marketing Team
Reply from NCF LIVING - Preston
We're very glad to hear it, Lance.
Many thanks,
NCF Living, Marketing Team
Naz in Preston fantastic help
Naz in Preston fantastic help. Been to lots of different places and not had the experience like naz gave he was amazing ⭐️⭐️⭐️⭐️⭐️⭐️
16 May 2026
Unprompted review
Reply from NCF LIVING - Preston
It's truly a pleasure to hear this, Michelle! We'll be sure to pass the feedback along to Naz.
Many thanks,
NCF Living, Marketing Team
Naz in Preston as a salesman is second…
Naz in Preston as a salesman is second to none, a credit to himself , his company an asset to be kept and rewarded by any company he works for
16 May 2026
Unprompted review
Reply from NCF LIVING - Preston
We're very grateful to receive such a lovely review about your time with us, Jim.
Many thanks,
NCF Living, Marketing Team
Friendly service
Friendly service, talked us through the pricing options .
16 May 2026
Unprompted review
Reply from NCF LIVING - Preston
Just what we love to hear, Zoe!
Many thanks,
NCF Living, Marketing Team
New settee day
Kieran allowed us time to look around and consider our options he was very friendly and informative giving us all our different options regarding the most practical finance deals.
16 May 2026
Unprompted review
Reply from NCF LIVING - Preston
We're grateful for the wonderful feedback, Martin! We're pleased that Kieran was so helpful.
Many thanks,
NCF Living, Marketing Team
Armchair Preston branch
Went in looking for an armchair met Kieran Preston branch very helpful and knowledgeable on what I wanted he didn't rush me ,organised local delivery for me a very pleasant experience
16 May 2026
Unprompted review
Reply from NCF LIVING - Preston
We appreciate your delightful feedback and will be sure to pass the kind words along to Kieran, Simon.
Many thanks,
NCF Living, Marketing Team
It was lovely shopping here
It was lovely shopping here. Becky gave us all the information we needed to make an informed choice and had a good laugh at the same time. Brilliant service, we couldn’t be happier!
15 May 2026
Unprompted review
Reply from NCF LIVING - Preston
We're thrilled to hear that Becky provided such an excellent customer experience.
Many thanks,
NCF Living, Marketing Team
John was very helpful and informative
John was very helpful and informative. A great asset to your company.
13 May 2026
Unprompted review
Reply from NCF LIVING - Preston
That's very kind of you to say, Lisa!
Many thanks,
NCF Living, Marketing Team
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