North Carolina Farms Reviews 1,424

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 186 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the plants, noting they are healthy, vibrant, and ready for immediate use. The staff is frequently highlighted for their professionalism, helpfulness, and dedication to ensuring customer satisfaction. Many also appreciate the ease and speed of the ordering process, along with the wide selection of products available. However, some people were dissatisfied with the delivery service, reporting instances of damaged plants, incorrect labeling, or issues with packaging that led to plants being dislodged or dried out. A few other people also felt that some plants arrived in poor condition, were undersized, or did not match the ordered specifications, leading to losses.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the quality, health, and vibrant... See more

Quality

Users describe positive interactions with quality, consistently receiving healthy, well-grown plants that are... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers praising prompt shipping,... See more

Order

People report ambiguous experiences with order, with many customers expressing satisfaction with the ordering... See more

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great plants as usual! Most importantly, the in-house delivery ensures that plants arrive in perfect condition. So much better than delivery through the usual carriers. Also, the delivery costs are mo... See more

Company replied

Rated 5 out of 5 stars

I have been purchasing from NC Farms for a couple of years now, and I can’t say enough about their outstanding service. Their customer service is truly the best I’ve ever experienced — always re... See more

Company replied

Rated 5 out of 5 stars

ordering with North Carolina Farms was fast and easy, many selections to choose from. the only comment I have is you use amazon delivery, and many of the plants were flat, they must have placed heavy... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience from the first call to order our 630 assorted coleus plants to delivery of them. They were careful to let us know when they would be delivered so we were able to be there to put... See more

Company replied


Company details

  1. Wholesale Plant Nursery

Information provided by various external sources

A wholesale starter plant company with more than 40 years of service supplying rooted plugs and unrooted cuttings to the greenhouse industry.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

The plugs were in great shape with…

The plugs were in great shape with exception of two. The Noble blue calibrachoa was smashed one one end and plants looked damaged. We watered to see if they would recover but two rows were too far gone. Similarly with the lavender lantana but we only lost 1.5 rows of that.

4 March 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were mostly happy with our plants! We're sorry to hear about your plant losses and would encourage you to reach out to the office if you haven't already.

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

NC Farms - March 2026

Plants came in great shape.

4 March 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

Arrived on time

Arrived on time. Good quality plants!

5 March 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

Great effort, great results!

Great effort to get these starts packed timely and to us with very minimal damage. Appreciate your whole team making this happen for us!
Best regards from our greenhouse to yours!

4 March 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

Had a two part order...

Had a two part order,picked up one half, shipped the other. Great experience both times. Super cool operation if you have the opportunity to check.them out.

2 March 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

everything arrived in good shape and in…

everything arrived in good shape and in they trays. only thing i lost was the jamesbrittania. it was molded up and dead when arrived. everything else was excellent.

4 March 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants! We're sorry to hear about the James Brittania, though!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

Fantastic experience!

Fantastic experience from the first call to order our 630 assorted coleus plants to delivery of them. They were careful to let us know when they would be delivered so we were able to be there to put them in the greenhouse. Five star experience!

3 March 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

Great quality plants and proper…

Great quality plants and proper shipping methods. Thanks

3 March 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

All the plants we ordered were in great…

All the plants we ordered were in great condition

We loved everything we ordered and will order from them again!

20 February 2026
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

The people that work there

The people that work there, they help you and always have a pleasing tone to there voice. And of course their plants!

26 February 2026
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

Ability to fill orders quickly

4 March 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

Always a pleasure...

Consistent product. Great communication. Fair pricing.

27 February 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

Great quality

I always appreciate the quality of plants that come from NCFarms and the great packing job. I will say this is the 2nd yr in a row my coleus have been jumbled out of the ellepots and most of them damaged on 2 of 3 varieties. I don't blame the packers at all. I think it has something to do with the root system on coleus. Overall, highly satisfied, that's why I order every year for spring plants and mum plugs.

26 February 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

The staff are very nice and we have…

The staff are very nice and we have been ordering for years and the product is very good quality and if you get product damaged through shipping they will make it right. Definitely buy from them in the future!

27 February 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service! We look foward to working with you in the future!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 4 out of 5 stars

They all made it here in a timely…

They all made it here in a timely manner.

26 February 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

Everything was in good condition.

Everything was in good condition.

24 February 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

Excellent Company and people

3 March 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

Our plants arrived in great condition…

Our plants arrived in great condition and were the delivered the week we had requested.

27 February 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

Very friendly staff and helpful

Very friendly staff and helpful. Easy ordering platform. Overall great experience.

20 February 2026
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

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