Ncmobile Reviews 

151
•
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Don't do business with this person. He's a scammer. He's asking for $100 to do a job he already did for $30. Dishonest person!

Rated 5 out of 5 stars

I don't generally buy from unknown vendors but no complaints so far. Very fast and efficient delivery using DHL Express which means customs is pre cleared - 3 days door to door S Korea to UK. Product... See more

Company replied

Rated 1 out of 5 stars

They do not respond to emails. Zero replies regarding product queries. I emailed multiple times to both email addresses (their Japanese site has a slightly different email address), received no repl... See more

Company replied

Rated 5 out of 5 stars

This is my second purchase from NC Mobile. I've ordered an LG Velvet and lastly an LG Wing in Illusion Sky colour. This company is seriously amazing! Extremely helpful, Customer service is seco... See more

Company replied


Contact info

2.5

Poor

TrustScore 2.5 out of 5

151 reviews

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No recent history of asking for reviews

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2.5

All reviews

(151)

1 review in the last 12 months

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Rated 5 out of 5 stars

Exceptional Service

As a person who works in e-commerce I can safely say the service provided by NC Mobile is exceptional.

It only took five days for my order to arrive from Korea to Ireland with FREE delivery! Other companies I've dealt with have took as long as a month to deliver with payed delivery.

Whatever NC mobile is doing, they're doing it better than anyone else I've seen. They also offer to pay import duties if you do receive any, I didn't.

They're extremely consumer friendly and have very aggressive pricing, highly recommend.

4 November 2021
Rated 5 out of 5 stars

Samsung Z Fold 3

I ordered my Samsung Z Fold 3 on October 23rd. The delivery was scheduled for October 28th, but it arrived on November 2nd because there was a few more days at customs. The phone is excellent, I paid for it at least 30% less than what it costs. The seller is fast and professional. I highly recommend it.

2 November 2021
Unprompted review
Rated 5 out of 5 stars

Good product with a good price and quick delivery

After using the used phones because they are cheaper than the new phones, I decided to upgrade a little bit and buy a new phone. I decided to search on the internet because most Samsung phones are imported in my country, so they are more expensive than buying online. After searching on google I found Nc Mobile, and I purchased a SAMSUNG FOLD 3. The delivery took 5 days, and the phone is new.

26 October 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Quick response to emails. Very helpful when I needed to cancel my order when I ordered wrong tablet. Very fast delivery. Tablet delivered in 3 days from S. Korea to UK. No extra charges. You pay exactly what’s on website.

22 October 2021
Unprompted review
Rated 5 out of 5 stars

Excellent value, fast and reliable

Excellent fast, reliable and great value for money! Ordered an S21 online from NZ, paid via Eximbay.kr payment processing site. Shipped same day, got my phone in NZ via DHL 5 days later. Phone is excellent and worked absolutely fine NZ. It had a few Korean apps on it but I was able to uninstall these easily. Thank you NC mobile! Keep up the great work. I will be recommending you to all my friends!

18 October 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service

It is written in there website that they will pay custom fees for customers, unfortunately, DHL asked me to pay the fees when it is arrived.
NC mobile customer service issued a refund for me. (Thanks for your support)

6 October 2021
Unprompted review
Ncmobile logo

Reply from Ncmobile

thanks and we are sorry what happened.

Rated 1 out of 5 stars

I order Samsung s21 last week still not…

I order Samsung s21 last week still not dispatch the phone 20 times email since last week no response and also I call then from UK they answer the call and drop it called again but unfortunately they hanging up how rude is that they mansion best customer service what this is a best service I don't think so if customer is survived struggling with contact later on customer going to fed up and then seeking to cancel the order very disappointed they should care about customer specially international one who trust them and make order

17 August 2021
Unprompted review
Rated 5 out of 5 stars

So i am relly relly happy

So i am relly relly happy cause the prodokt was sooner her than i thaught. An it was perfekt like nothing was wrong with it and it lookt soo good. Plus there was no other place i could buy it form (maby E-bay but thats tooo expensive) becose it is rare. thanks sry englisch is verrry verrry bad :(

8 August 2021
Rated 1 out of 5 stars

They do not respond to emails

They do not respond to emails. Zero replies regarding product queries. I emailed multiple times to both email addresses (their Japanese site has a slightly different email address), received no reply.
I ordered a tablet from a different online shop.
It was more expensive, but I'd like to know who I am dealing with when spending a large sum of money.

14 July 2021
Unprompted review
Ncmobile logo

Reply from Ncmobile

Sorry for our late reply. we had some technical problems that why we could not reply as fast as we can. we are a store located in south Korea and we sell electronics products. if you have any questions, please feel free to contact us.
thanks.

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