Avaana NDIS provider registration Reviews 

166
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and supportive throughout their journey. Many found the team highly knowledgeable and efficient, providing clear guidance and making complex processes manageable. The personalized approach and excellent communication were frequently highlighted, ensuring a positive experience. The service provided is consistently described as excellent, leading to smooth and stress-free experiences for customers seeking NDIS registration. Reviewers appreciated the timely completion of audits and registrations, often noting the company's expertise and dedication to successful outcomes. The overall support received made the entire process much easier, with numerous recommendations for others considering their services.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Service

Users describe positive interactions with service, with many reviewers highlighting the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Finding Avaana was such a relief! I don't normally write reviews, but my experience was top-notch. From my first conversation with Ben, I knew I was in good hands. Peace expertly handled all my concer... See more

Company replied

Rated 5 out of 5 stars

I have looked at a few NDIS provider registration services, but I chose Avaana because they are very detailed and professional in their work. I honestly could not have made it through the process wi... See more

Company replied

Rated 4 out of 5 stars

Very professional advice and always reachable. Good communication. Very helpful!

Company replied


Company details

  1. Consultant
  2. Disability Services & Support Organisation

Written by the company

Avaana can help your NDIS eligible business get NDIS registered by assisting with your NDIS online application and supporting documentation.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

166 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(166)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend!

The team were incredible to work with and made the process so simple. They were always willing to answer my questions and they were always quick to reply. Rohan took my call after the applications were approved and spent a great deal of time answering my questions! I am one happy customer and would highly recommend their services!

16 June 2021
Unprompted review
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Hi Summer, thank you for putting your trust in us - your review made us smile! Great job with your NDIS registration, if you ever need help in the future to review your policies, procedures, and documentation, just let us know!
Rohan

Rated 5 out of 5 stars

Rohan was very knowledgable and happy…

Rohan was very knowledgable and happy to always answer questions. He was quick to reply and prepared to offer constructive advice.

15 June 2021
Unprompted review
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Many thanks for your positive feedback, Yvette. I'm delighted your process went well - it was a pleasure to help! Please feel free to get in touch if you have any questions in the future.
Rohan

Rated 5 out of 5 stars

Exceptional Service

Rohan and your team you are so committed to what you do. Thank you very much, words alone cannot express my gratitude.You made it easier for us, always there to answer and explain everything we needed no matter how it sounded silly to us you valued it.You always acted friendly and very professional. We highly recommend you to anyone. Thank you Avaana for your exceptional servise.

11 June 2021
Unprompted review
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Hello Adaptive Living, thank you for putting your trust in us - your review made us smile! Great job with your NDIS registration, if you ever need help in the future to review your policies, procedures, and documentation, just let us know!
Rohan and the Avaana team

Rated 5 out of 5 stars

100% worth it.

Rohan and his team have helped prepare me for the NDIS registration process.
You won't get a better deal, service and overall experience.
Thank you AVAANA for making this process smooth sailing & less headaches.

10 June 2021
Unprompted review
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Many thanks for your positive feedback, Metierre Disability Services. I'm delighted your NDIS registration process went smoothly - it was a pleasure to help! Please feel free to get in touch if you have any questions in the future.
Rohan

Rated 5 out of 5 stars

Highly recommended!

Rohan at Avaana guided us through a lengthy, and at times complicated, SDA accreditation process. Rohan was very professional, detail-focused and thorough in all the documentation prepared for the audit. We had a few issues with our audit, which Rohan was able to sort out efficiently and in a very timely manner. Would highly recommend Avaana's services.

9 June 2021
Unprompted review
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Hi Karen, thank you for putting your trust in us - your review made us smile! Great job with your NDIS registration, if you ever need help in the future to review your policies, procedures, and documentation, just let us know!
The Avaana team

Rated 5 out of 5 stars

Avaana is a great service team

Rohan and his team from Avaana is a great team , especially Rohan is always reachable and and promptly replying . Recommend for anyone who needs his service

1 June 2021
Unprompted review
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Many thanks for your positive feedback, Mirae. I'm delighted your NDIS registration and your experience with us went well - it was a pleasure to help! Please feel free to get in touch if you have any questions in the future.
Rohan

Rated 5 out of 5 stars

I couldn't ask for a more experienced…

I couldn't ask for a more experienced and helpful team to complete my businesses Policies and Procedures. When my business completed the audit stage even they commented how professional my documentation was and said it was money well spent. I would recommend this company to any business who were looking at Policies and Procedures.

27 May 2021
Unprompted review
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Reality Supports, thank you for putting your trust in us - your review made us smile! Great job with your NDIS registration, if you ever need help in the future to review your policies, procedures, and documentation, just let us know!
- The Avaana team

Rated 5 out of 5 stars

Brilliant Avaana

I came across with Avaana last year when struggling to complete NDIS providers documentation.
Once I have signed the authority to allowed Avaana to help me, my life become so easy.
Rohan has done everything in a very short time and very professional. What ever questions and queries I had, Rohan responded straightaway regardless if it was week day or weekends. Our auditor was very impressed with the documentation .
I highly recommend Avaana for whatever work you may need

16 May 2021
Unprompted review
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Hi there, thank you for putting your trust in us - your review made us smile! Great job with your NDIS registration, if you ever need help in the future to review your policies, procedures, and documentation, just let us know!
The Avaana team

Rated 5 out of 5 stars

Thank you Avaana!

Thank you Avaana for making an otherwise stressful process seamless. This has been on my to-do list forever and your team made it super easy. Great customer service who were there to help the whole way through despite my million questions.

5 May 2021
Unprompted review
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Hi Benjamin, thank you for putting your trust in us - your review made us smile! Great job with your NDIS registration, if you ever need help in the future to review your policies, procedures, and documentation, just let us know!
The Avaana team

Rated 5 out of 5 stars

Registration process

Couldn’t be happier with the service provided by Ben and everyone involved Avaana in making the NDIS registration process a positive and efficient experience

5 May 2021
Unprompted review
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Hi Mark, thanks so much for your positive review. It was a pleasure assisting you with your NDIS registration. If you could ever do with some extra support in the future, please feel free to reach out to us!
Avaana

Rated 5 out of 5 stars

Avaana team is very professional

Avaana team is very professional, supportive, whole team got great knowledge and helped us with NDIS registration.

Rohan provide very good advise whenever your require his advise.

We will be using Avaana team again for sure!

4 May 2021
Unprompted review
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Many thanks for your positive feedback, Tarun. I'm delighted your NDIS registration went well - it was a pleasure to help! Please feel free to get in touch if you have any questions in the future.
Rohan

Rated 5 out of 5 stars

Excellent Job

First of all, I would like to thank Havana for the incredible job they have done for me. To be specific I would like to thank Rohan who did a fantastic job from the very start of the process to the time I received my registration. He is outstanding and fantastic in his job, good customer service skills, supportive, a good communicator, and Marvelous in what he does. I would also thank the entire team who contributed in the process to make me achieve my goal of obtaining a registration

4 May 2021
Unprompted review
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Many thanks for your positive feedback, Osman. I'm delighted your experience with us and your NDIS registration went well - it was a pleasure to help! Please feel free to get in touch if you have any questions in the future.
Rohan

Rated 5 out of 5 stars

Super happy with Avaana!!

As an allied health professional it was such a relief to hand over the task of writing all my NDIS policies to Rohan who knows the industry well, experienced and provided me with every policy I needed to establish a strong foundation for my business and meet the requirements of NDIA. I was very pleased with the outcome and with Rohan’s meticulous work I passed my audit first time!! Yay!!!

28 April 2021
Unprompted review
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Many thanks for your positive feedback, Amanda. I'm delighted your NDIS registration/audit went well - it was a pleasure to help! Please feel free to get in touch if you have any questions in the future.
Rohan

Rated 5 out of 5 stars

I had a 5 star experience with Avaana…

I had a 5 star experience with Avaana and would gladly recommend them to anyone.

28 April 2021
Unprompted review
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Hi Frederik, thanks so much for your positive review. It was a pleasure assisting you with your NDIS registration. If you could ever do with some extra support in the future, please feel free to reach out to us!
- Avaana

Rated 5 out of 5 stars

Rohan was very helpful with the entire…

Rohan was very helpful with the entire process. Thanks again.

15 April 2021
Unprompted review
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Many thanks for your positive feedback, Subemo. I'm delighted your NDIS registration process went well - it was a pleasure to help! Please feel free to get in touch if you have any questions in the future.
Rohan

Rated 5 out of 5 stars

Smooth service

I was very happy with the service. A lot of work had to go in into the NDIS application and I'm extremely grateful that it was done without a hiccup. Really sets my business up to succeed.

11 April 2021
Unprompted review
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Hi Lachlan, thanks so much for your positive review. It was a pleasure assisting you with your NDIS registration. Really glad to hear that your business is going well with our assistance. If you could ever do with some extra support in the future, please feel free to reach out to us!
Avaana

Rated 5 out of 5 stars

Rohan from Avaana was extremely helpful…

Rohan from Avaana was extremely helpful in helping with our NDIS registration for our company. He is very knowledgeable in this area and answered all our questions promptly. We would highly recommend him for your NDIS registration readiness.

16 March 2021
Unprompted review
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Many thanks for your positive feedback, Kim. I'm delighted your NDIS registration went well - it was a pleasure to help! Please feel free to get in touch if you have any questions in the future.
Rohan

Rated 5 out of 5 stars

Very happy with the service from Avaana…

Very happy with the service from Avaana NDIS. Rohan was so patient and helpful and informative throughout the whole process in trying to get my business registered under NDIS, and he did this all throughout lockdown 2020 in Melbourne. I highly recommend Avaana to anyone that wants to register as a provider.

9 March 2021
Unprompted review
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Many thanks for your positive feedback, Kelly. I'm delighted your NDIS registration went well - it was a pleasure to help! Please feel free to get in touch if you have any questions in the future.
Rohan

Rated 5 out of 5 stars

Great service

Great service, very helpful, and professional.

8 March 2021
Unprompted review
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Hi Ahmed, thanks so much for your positive review. It was a pleasure assisting you with your NDIS registration. If you could ever do with some extra support in the future, please feel free to reach out to us!
Avaana

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