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I purchased a decorative wine rack , looked different when it arrived and arrived broken , been calling and emailed at least 6 times since the day I received it in August ... no response , no one reached out for a refund or replacement $101.35 just gone
This is a total scam. Whilst it took nearly one month for the ‘silk’ night wear to turn up and no response to any email. The product itself looks like what is on the website, that is until you look at the label. The ‘silk’ night wear is 95% polyester. The website is a scam, the customer service is non-existent. Do NOT order from this website!
I ordered a lighter for a friend.
And then found it much cheaper elsewhere.
Despite them saying: "OUR PROMISE:
If you are unhappy for ANY reason, we will do WHATEVER it takes to make your experience positive.
We have 24 hours, 7 Days a week, 365 days a year ticket and email support! Please contact us if you need any assistance! Email us at xxx (I'm not allowed to add their email address, apparently.)
On their site, they ignored 2 emails that I sent re the price difference.
Also, I was HORRIFIED at the very flimsy Jiffy bag it came in. Hardly any protection. I even kept it.
Normal folks would put an item that's delicate like this in a VERY thick padded Jiffy bag, OR even in a box.
And I spoke to the friend that I gave it to, and he said that it worked ONCE and then never again. So they have my money and my friend doesn't have the amazing pressie I got for him. Very disappointed.
NduGoods
ORDER #8245
We ordered a few items three months ago, they arrived separately after a long delay. We were initially told it would take 14 days max. They have poor customer services, all come from China, their phone number doesn’t work. The guy who replies to complaints is completely ignorant and dismissive. He has not paid any form of compensation! I would never buy from them again!
I ordered from this company and paid for two pots. I never received them. I wrote them several times and they claimed the item was delivered. If it was it wasn’t to me. Will not order from them again.
Scam website, never received goods that were paid for in full. Now 6 weeks since ordering, the “tracking number” hasn’t changed and the company keeps sending the same message in response to all my enquires with the same tracking number.
DO NOT BUY!
Update. Parcel arrived almost SIX MONTHS after purchase after a charge back claim initiated on PayPal.
Well what can I say about this company. An order was placed by my husband almost 2 months ago. On tracking the order, it seems it's taken quite a journey. Started off in China, it's now in Pakistan!!!! It hasn't moved from there in 10 days and don't think we'll see the order at all. It's ok when the order has been in more countries in 2 months than I've been in 43 years. 2 emails sent and both were ignored My advice is save your money and don't bother!
Please don’t buy from this company ..... it took ages to get my goods,they don’t answer your calls, then I had to pay tax on it, when they did eventually get back to me,they said I didn’t have to pay the tax.... but the only way I could receive my good was paying it..... after that they wouldn’t get back to me again !!!!
Had to pay customs tax ,spoke to reception 4 times and asked for someone to ring me so I could get a refund for the tax, but nobody rang and their phone number is unavailable now. SCAM
This site is a scam, don't order, you will not get any response from them, and you can say good by to many for product that you paid
I bought 3 items around 20th April, they did take 3 wks to come, but the customer services adviser was very helpful and offered a full refund if I didn't wish to wait. I have them now and love my products
One month later and still haven’t received the goods and the tracking number doesn’t work. At this stage I am assuming that the goods are coming from China. This should be made clear on the website. I had assumed I was ordering in Europe.
I ordered a parcel a couple of weeks ago and haven't received an update. I tried calling them and they keep asking for my details saying they will get back to me but never do.
Ordered lighter from them, no correspondence in over a month and tracking number that never loads.
Very bad info about transport. And they just write the same text every time you contact them
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