Still haven’t received my item
2 February 2023

Reply from Nebulosvape
Dear Rachel,
We are really sorry your items have not arrived yet. The items have unfortunately been lost in transit with the courier service.
We have resent your order today and I have sent you an email with tracking, you will receive your parcel tomorrow.
Moving forward we are changing our courier services to ensure all deliveries are received in a timely manner.
At Nebulos, our customers are our top priority and we value your feedback. To show our sincerest apologies, we would like to offer you a discount on your next purchase which I have included in my email.
Sincerely,
Elliott
The Nebulos Team
