Needen Canada Reviews 238

TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

My order was supposed to arrive within the next day or two - 4 days later, still nothing so I contacted Needen. Apparently my package was sent out with the shipping address as my email address. Obvi... See more

Company replied

Rated 5 out of 5 stars

Your website deserves to rank higher on google search. Our powerful SEO Backlinks service offers the best solution for boosting your website rankings, bringing in more traffic. With our high-qua... See more

Rated 5 out of 5 stars

Ross was so quick to get my issue resolved. I emailed in a panic as I own a business and needed to find my lost package. He right away got a new order ready and shipped within hours of us communicatin... See more

Company replied

Rated 1 out of 5 stars

Not pleased. Shopped with these guys in the past but then a random order popped up on my credit card, and a short I never ordered appeared in the mail. I have emailed Needen trying to figure out w... See more


Contact info

3.9

Great

TrustScore 4 out of 5

238 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Ross has been really helpful in helping…

Ross has been really helpful in helping me select the right product and right fabric. He has been a great assistance and is always replying to my emails in a timely fashion.
He is the reason I keep coming back

29 January 2021
Unprompted review
Rated 4 out of 5 stars

Great service

They cancelled items from my order last minute and just gave me a coupon to return the money but Ross helped me get a full refund.

29 January 2021
Unprompted review
Rated 5 out of 5 stars

My package came in completely destroyed…

My package came in completely destroyed but Ross reimbursed me for the shipping and contacted the shipping company for me. He said he could replace any items that were damaged which was great! He was very helpful and caring. Will be a returning customer for sure.

28 January 2021
Unprompted review
Rated 5 out of 5 stars

Adiel's Service was excellent

Great service. I ordered quite a few shirts and one was on backorder. They provided options and a coupon for my inconvenience. Order arrived accurate and in only a few days. Thanks Adiel for great follow up and service!

28 January 2021
Unprompted review
Rated 5 out of 5 stars

Ross is da boss

I had a mistake with my order but once it was notified Ross was a great help at getting it all sorted out in efficient way and gave me all the information I needed for a return purchase.

28 January 2021
Unprompted review
Rated 5 out of 5 stars

Adiel was a big help I made quite a big…

Adiel was a big help I made quite a big order. This is my second time ordering I love there clothes great prices for great quality items I had two shirts missing from my order but I can see why the mistake was made was a large order a lot of same colour items just different sizes but I emailed and adiel got back to me right away and got it taken care of and already have my missing shirts send out. Thank you so much for the amazing customer service and looking forward to placing another order soon!

26 January 2021
Unprompted review
Rated 5 out of 5 stars

Ross is a BIG help

If you have any issues with anything in your order Ross is the guy to deal with. He is very pleasant and makes sure he does what he can to make you happy. Thank you Ross 😊

25 January 2021
Unprompted review
Rated 4 out of 5 stars

I was missing a shirt with my order but…

I was missing a shirt with my order but Adiel from Wordans was very quick and professional to respond. I was able to receive either a coupon or a refund which I was glad to get the coupon because the quality of the shirts are wonderful and I absolutely love how quick they are to process and ship my items every time.

24 January 2021
Unprompted review
Rated 5 out of 5 stars

A sweater that I needed was out of…

A sweater that I needed was out of stock and when I emailed about it Adiel responded almost immediately and was so helpful. I have made two large purchases from here and have been so happy with the quality and the customer servive

21 January 2021
Unprompted review

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