NEED by SIA "JVM LOGISTICS" Reviews 3

TrustScore 3.5 out of 5

3.6

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Company details

Written by the company

We offers a wide range of products, from gadgets to home essentials, with fast delivery and reliable customer service across Europe


Contact info

3.6

Average

TrustScore 3.5 out of 5

3 reviews

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Rated 5 out of 5 stars

Excellent service and fast delivery!

Very satisfied with my purchase. The order was processed quickly and dispatched within the promised timeframe. The product arrived in perfect condition with all the paperwork included. If you are looking for a reliable store with clear communication, this is the one. Very professional service, I will definitely order from them again! Thanks to the team!

11 February 2026
Unprompted review
Rated 1 out of 5 stars

I'm pretty sure this website's a scam

I'm pretty sure this website's a scam. The website seems to trade under a separate business: jvmlogistics (registered in May 2025) because the company name and email address on their contact information page mentions them. Furthermore, the phone numbers listed on this website and the logistics business's website are all for mobile phones and not telephones. The instagram page linked on this website is for the logistics business...which has 50 followers.

They have been registered for 8 months and list hundreds of electronics yet have almost no traffic on their website. Neither this website nor the logistic's have a single customer review anywhere on the internet. Both websites seem too simple, have AI generated images and text, and electronics website sells new Apple products even though neither they, nor the logistics business, are authorised sellers (I checked all 48 authorised seller for Latvia on the Apple website).

10 January 2026
Unprompted review
 NEED by SIA "JVM LOGISTICS" logo

Reply from NEED by SIA "JVM LOGISTICS"

Thank you for sharing your concerns.
We would like to clarify several points, as the assumptions in this review are not based on any actual transaction or interaction with our store.

First, NEEDSTORE.EU is not a separate or hidden entity.
NEED is a registered trade name operated by SIA “JVM LOGISTICS”, registration No. 40203648331, a legally registered company in Latvia, European Union.
This information is clearly and transparently disclosed in our Legal Notice and complies fully with EU e-commerce and consumer protection regulations.

Second, regarding traffic and reviews:
NEEDSTORE is a relatively new e-commerce project built on top of an existing logistics company. New online stores do not automatically have high traffic or hundreds of reviews, and the absence of reviews does not indicate fraud. We encourage reviews only from verified customers, not artificial or paid sources.

Third, about branding and visuals:
Yes, we use modern AI-assisted tools for imagery and text optimization — as do many legitimate businesses in 2025.
Using contemporary technology is not an indicator of a scam, but rather standard practice in modern digital commerce.

Fourth, Apple and branded products:
All branded products listed are sold in accordance with EU regulations. Availability does not equal guaranteed stock, and product listings do not imply unauthorized distribution. Any order is confirmed only after payment and verification, as clearly stated in our terms.

Finally, this reviewer has not placed an order, contacted our support, or requested clarification prior to posting this review.
We remain fully reachable via our official contact channels and are happy to answer legitimate questions from real customers.

We respectfully ask readers to rely on verified purchase experiences, not assumptions.

— NEEDSTORE.EU
Operated by SIA “JVM LOGISTICS” (LV, EU)

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