We needed an unconventional storage for two 16 feet kayaks that was close to where we lived. This space worked out very well, being SPACIOUS, SAFE and having FLEXIBLE access. We used the space for... See more

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Neighbor is a peer-to-peer storage and parking marketplace that connects people with unused space to people in need of storage. Through Neighbor, property owners turn their garages, empty lots, storage spaces into extra monthly income while renters are given a flexible and affordable storage or parking alternative.
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United States
- support@neighbor.com
- neighbor.com
Hasn’t replied to negative reviews
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Fantastic people to work with!
Wish it was still available.
Great experience with communication and…
Great experience with communication and security for storage. Will use again if needed.
very user-friendly app
very user-friendly app. connects with people who are legitimate and respond quickly.
Outstanding host
Outstanding host. helpful and flexible with helping with dates and times. Promptly replies to all messages and requests for information. Really friendly and made the entire experience a pleasure.
I wrote one inquiry and then tried to…
I wrote one inquiry and then tried to cancel the request when I found alternative storage for my RV, but they kept emailing, texting, and calling—basically harassing me! I had to block the calls and texts and direct emails to Spam. This is a horrible and aggressive company! NOTHING like Airbnb!
I paid $66.63 for a parking area from a…
I paid $66.63 for a parking area from a client of neighbors and she cancelled my reservation before i even got moved there and now i am being told i can not get the $66.63 refunded ....so i will not be using this company ever again and will be letting every one not to go near them either
My experience storing my car at this…
My experience storing my car at this neighbor's location was nothing short of easy and perfect! Super easy to reserve the space, this neighbor was very accommodating of my crazy schedule, the space was clean and safe, and the response time was very fast. I will absolutely use this service again, and I highly recommend this neighbor! Thank you!!
TERRIBLE EXPERIENCE
TERRIBLE EXPERIENCE, SCAMMED!
I cancelled my subscription in person at the garage, but got charged for 3 more months. This is highly expensive and honestly overall would not recommend this service it will be a major grievance
I only needed the space for a month
I only needed the space for a month. Todd was great to work with. He made it very easy for me. I will be returning in the fall and will use Todd again!!
Thank You!!
Very good
Very good! Every thing was exactly what i expected.... thankyou Lori thank you neoghbor..😊
Super easy!
Easy location and very nice host.
Aaron has been great
Aaron has been great, very helpful and understanding. Nice safe spot for storage
So far so good !
I had good experience storing my car…
I had good experience storing my car and never had any issues
Bob was a great host
Bob was a great host. Very accommodating. I would highly recommend this space as it was very convenient, clean, and well equipped. Thanks, Bob!
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