Neil Patel Reviews 619

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

You emailed asking if I've ever learned anything from you and to be honest. No, just flat out no unfortunately; at least not since like 2011 because you literally just post excellent titles and then w... See more

Company replied

Rated 5 out of 5 stars

What made our experience great was their people, especially Jake Mize and Kat Brady. Their dedication to making sure we were happy with the deliverables, and felt we were getting the value we paid for... See more

Rated 5 out of 5 stars

We received a great, informative presentation with the best slide deck we received during our search for vendors. Their staff are knowledgeable, honest, and detailed. They give us confidence that we... See more

Rated 5 out of 5 stars

Neil's emails are some of the few emails that I open regularly and that hold a lot of value. I am just in the launch stage of my business, but once I'm at the stage to higher an outside team for marke... See more

Company details

  1. Internet marketing service
  2. Advertising agency
  3. Marketing agency
  4. Online marketing agency
  5. SEO Service

Information provided by various external sources

Advanced: The Simple Process That Works To Turn Ice Cold Prospects Into Happy Customers (w/ Automated Conversion Funnels & Sequences).


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

619 reviews

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Replied to 14% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The World's most knowledgeable SEO person…

Neil is the most knowledgeable person and runs what is almost certainly the World's leading SEO company. The knowledge he imparts freely is gold dust, which alongside the incredible SEO tools he supplies at very reasonable cost and up-to-date facts makes him and his team a resource you literally can't do without!

28 February 2024
Unprompted review
Rated 5 out of 5 stars

I'm thrilled with my experience at NP…

I'm thrilled with my experience at NP Digital! They kicked things off with incredible dedication, customizing their approach to perfectly fit my needs, even during the holidays. Their clear, patient explanations and consistent delivery of both small and significant SEO wins have been impressive. I'm excited for our continued success and highly recommend them to anyone looking for effective and enjoyable SEO services.

1 January 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

I highly recommend working with Neil Patel group. SEO is a slow process when done correctly but NPAccel has consistently provided small wins and big results throughout our entire campaign. We are looking forward to more success through our partnership with Neil Patel's agency.

2 February 2024
Unprompted review
Rated 1 out of 5 stars

would not recommend

honestly not a great company to work with, they over charge and the results are mediocre at best.

12 January 2023
Unprompted review
Neil Patel logo

Reply from Neil Patel

Hi, Moiz Ali.

Thanks for taking the time to provide us with some feedback.

My name is Sarah, I am Chief Customer Officer at NP Digital, and I am here to solve this situation together with you.

My team and I will do everything possible to improve your experience. Please reach out to support@npaccel.com. This is the fastest way for us to help you.

Sarah
Chief Customer Officer at NP Digital

Rated 1 out of 5 stars

Very disappointing experience.

Unfortunately my experience doesn’t match what I expected or what I was told by them. Because of the name I signed up to SEO which has been good but then I added paid ads which was a terrible mistake. Very poor results and I was stuck in a contract with them so couldn’t cancel earlier.. a waste of money! They say they care about small businesses but unfortunately I can’t say that my experience reflected that when it comes to paid ads. SEO was good and I had a great manager.
I wouldn’t recommend their paid ads services at all. I cancelled it and I’m cancelling SEO as well because I lost the confidence in the agency. This review is for paid ads only

12 December 2023
Unprompted review
Neil Patel logo

Reply from Neil Patel

Hi, Iba.

Thank you for taking the time to share this feedback with us.

I'd like to hear more from you why your experience didn't meet your expectations. We would love to talk to you and learn more about what happened.

Please reach out to support@npaccel.com. We want to dive into this as soon as possible, and this is the fastest way to help you! Looking forward to solving this together.

Sarah
Chief Customer Officer at NP Digital

Rated 5 out of 5 stars

Good start to relationship with NP Digital

The initial team worked really hard (over a holiday break no less) to explain what they do, answer a myriad of questions about how an SEO agency does work and customize the proposal and contract so that it would work for my end client. Just wonderfully helpful!

3 January 2024
Unprompted review
Rated 5 out of 5 stars

Mark Elkington is incredible

Mark Elkington is incredible! He has made starting a partnership with Neil Patel an absolute no-brainer despite my many fears and hesitations with agencies in general based on unfavorable past experiences. Best sales experience ever, and I've had many. Give him a raise!!!

14 December 2023
Unprompted review
Rated 4 out of 5 stars

Results oriented and data driven

I gladly recommend Neil Patel. We partnered with the company on search engine optimization (SEO) and email campaigns and workflows. We also employed Neil Patel to provide blog content. They conducted a competitor analysis, identified keywords and recommended online optimizations that were “low hanging” fruit, designed to improve our rankings over time. I appreciate their organic approach. They do not push advertising. Instead, Neil Patel encourages sound growth that, while it takes time, promises to be more long-lasting. We have not been able to measure the effectiveness of the email campaigns and workflows because of a small sample size. The blog content was based on keywords and appears to be of interest to our target audiences. In summary, Neil Patel is focused on results and data-driven approaches.

13 December 2023
Unprompted review
Rated 1 out of 5 stars

Negligence. Do not use this service.

My experience with Patel's agency has been distressingly poor and utterly disappointing. Promised expertise in digital marketing proved hollow as their approach systematically degraded my business's performance. Excessive and unproductive meetings failed to mask their incompetence, with my paid campaigns suffering severe mismanagement, leading to a substantial loss of faith on my part. Despite my pleas, they rigidly enforced the contract, further crippling my business with increased costs and scant leads. Even their purported SEO prowess turned out to be a farce, as a year's engagement resulted in negligible non-branded traffic and a lack of competitive ranking. With substantial financial investment yielding no tangible returns, their service can only be characterized as predatory and profoundly unsatisfactory. I strongly advise against entrusting your business to this agency.

26 November 2023
Unprompted review
Neil Patel logo

Reply from Neil Patel

Hi Sam,

I really appreciate your feedback; thanks for taking the time. My name is Sarah, and I'm Chief Client Officer at NP Digital. On behalf of my team, I'm here to make sure we can handle this situation together. I know that we have been communicating behind the scenes at our fastest problem-solving channel, support@npaccel.com.

In addition to solving your problem, or at least having a friendly conversation to find a compromise acceptable to both parties, I want to add something here. I want to say: thank you. Every time we receive feedback, positive or negative, we extract from this situation something positive for the future of our company. So, you're helping us to be better.

Thank you for your trust, and we look forward to your direct contact soon.

Sarah
Chief Customer Officer at NP Digital

Rated 4 out of 5 stars

Stellar Team

I like how organized and diligent the team is. Communication is great. Great reporting and evident improvements and results.

The only hiccups have been with the CRO tests and Google Optimize because repeatedly we saw pages look out of sorts and did not get our approval.

9 November 2023
Unprompted review
Rated 1 out of 5 stars

Scam

Honestly, the service that it provides is great. Amazing for SEO tracking. However, the billing system is a scam. No pro-rata, pay halfway through the month and then pay again on the 1st. I understand that some places have this system but in 2023 you expect a more robust system. Worst of all when you talk to support they're more than happy to cancel your account than actually refund you for the days you didn't have access to.

1 November 2023
Unprompted review
Neil Patel logo

Reply from Neil Patel

Thank you for your review. We're sorry to hear that your experience was not of the quality you expected. We appreciate you bringing this to our attention and your feedback helps us improve.

Rated 4 out of 5 stars

Had some bumps in the road last week…

Had some bumps in the road last week after an initial good call with email deliverability issues and Internet issues with Spencer from your team. But had a good call yesterday and am happy with the plan going forward.

31 October 2023
Unprompted review
Rated 1 out of 5 stars

"I was working for this company and…

"I was working for this company and they locked my account after got negative number .it was 2600 dollors negative which they said to pay off and carry on the work .I had no more money to pay and account locked .before on same day I already paid about 1400 dollors . Be carefull

16 October 2023
Unprompted review
Rated 5 out of 5 stars

Neil Patel Grew Organic Traffic by +81%

I am the Head of Marketing at a Chattanooga-based company called Sockwell. We are a wellness brand and manufacturer of stylish, merino wool & bamboo compression socks with the goal of helping millions of people "Feel Better in Style.".

When we started our work with the Neil Patel group, our organization was experiencing a dramatic dip in Organic site traffic due to some algorithmic changes in how Google crawls the internet to return search. This dip was affecting us financially and we saw traffic dip from 20.3K Organic site visitors (November 2021) all the way down to 8.4K at the lowest point (June 2022).

The team at NP has been fantastic to work with. Our account is managed by Keaton Henson and he has been a true team player. We worked first to optimize the structure and messaging hierarchy on our website as well as optimize the keywords there. In tandem, the team also worked to develop new blog content informed by trending/relatable topics and keyword optimized. The team at NP also engaged their network to assist us with obtaining backlinks in offsite content.

Those three major initiatives combined, we have now seen our Organic site traffic back up over 20K people for the past couple months. To put that in perspective of revenue, during the course of our initial one-year agreement, we saw a +12.8% net increase in organic site traffic that resulted in a directly attributable gain of +$203K in revenue. We also realized +103% increase in clicks on non-branded terms, a +193% increase in clicks on our blog content, and a +38.1% increase in backlinks. In the final quarter (1Q2023) of our first-year contract (when things really started clicking...because this work takes time and ongoing maintenance), Sockwell saw a +51.9% increase in Organic site visitors and +$113K in Organic site revenue.

As we entered our second year with the team, it was evident that the work they were doing was working. Sockwell saw lasting spikes in traffic resulting in meaningful growth in revenue. We decided to continue our work with Neil Patel and our Account Manager, Keaton Henson. While the initial lift of site optimization was complete, it is important that we stay on top of things ongoing. The investment in Neil Patel has been overwhelmingly positive and the results speak for themselves. I highly recommend working with this team to achieve your objectives and revenue goals!

20 September 2023
Unprompted review
Rated 5 out of 5 stars

truly amazing

truly amazing. I have been working with them for over 6 months and we are already seeing an explosion in Google ranking and traffic. I can't wait to see where we will be a year from now. You definitely should use them.

5 September 2023
Unprompted review
Rated 2 out of 5 stars

Not as good as AHREF

Not as good as AHREF. Also don't pay the full price on-site, if you order 1 month and request a cancellation it gives you the option to prepay lifetime for £99.

To add in if you do pay the £99 for the lifetime its well worth it but by no means is it worth the standard monthly cost.

31 August 2023
Unprompted review
Neil Patel logo

Reply from Neil Patel

Hi Aaron! Thank you for your honest feedback. We're sorry to hear that your experience was not of the quality that you expected.

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