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Neko Health Reviews 

385
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 365 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly professional, friendly, and helpful, making the entire process reassuring and informative. The service itself is frequently described as first-class, efficient, and well-organized, with many appreciating the detailed explanations provided by doctors. People found the user experience sleek and futuristic, with quick turnaround times for scans and results, often within an hour. However, some customers also noted that the service might not offer significantly more insights than a general practitioner, or that certain conditions and tests were missed. Reviewers specifically mentioned that known conditions were overlooked, or that expected checks like scalp examinations or specific blood tests were not included.

What people talk about most

Service

Reviewers mention positive feedback about service, with many describing it as professional, efficient, and... See more

Staff

Clients share positive opinions on staff, with many reviewers describing them as incredibly professional,... See more

User experience

Consumers find the user experience to be overwhelmingly positive, often describing it as exceptional,... See more

Booking process

People report ambiguous experiences with the booking process, with many finding it easy and straightforward,... See more

Value for money

Customers had ambiguous experiences with value for money, with many reviewers finding the service to be a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very impressed. This was better than I expected. I have a lot of moles so was basically using this as mole mapping and the other results were an added bonus. What stood out to me most was the st... See more

Company replied

Rated 5 out of 5 stars

Great experience! Sleek ambience, low waiting time, quick turnaround, clear explanation by the doctors. They succeeded in getting it across to my father (a doctor himself!) that he's got to do somet... See more

Company replied

Rated 5 out of 5 stars

There are more comprehensive health check ups but they're way more expensive. Your GP may do a more comprehensive blood screen but you'll have to persuade them that you need it. Having read Peter Atti... See more

Company replied

Rated 5 out of 5 stars

Well worthwhile process. Staff friendly and helpful without exception Every step thoroughly explained GP feedback thorough and didn’t feel rushed Full report of findings received I personally ha... See more


Company details

  1. Local Medical Service
  2. Clinic

Written by the company

The Neko Body Scan offers a thorough health check, like you've never experienced before. Using advanced technology, it scans millions of health data points in just a couple of minutes. We check and record every mole on your body, and we conduct a comprehensive examination of your heart and arterial tree for any signs of malfunction. We also include blood tests that provide essential insights into your overall health trajectory, concluding with a doctor's consultation to discuss your results.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

385 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(385)

376 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very weak offering for the price

Very weak offering for the price. If want to take fancy pictures in a trendy place go for it but don’t expect complete check up (e.g. blood test is limited to glucose, cholesterols and couple of other things but far from a full biochemical scan)

28 March 2026
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Reply from Neko Health

Thank you for sharing your feedback with us, we’re sorry to hear your experience didn’t fully meet your expectations. We are continuously working to expand and improve our scan and testing options, and we will make sure your feedback is shared with the team. If you’d like to tell us more about your experience, we’d really appreciate hearing from you. Please feel free to contact our support team at support-uk@nekohealth.com or give us a call at +44 7701 411315. 

Many thanks,
Neko Health

Rated 5 out of 5 stars

Priceless peace of mind

It was my second annual appointment so it was amazing to see how my health has improved since acting on the results and advice from last year. The scan noticed a change in one of my moles which I am now getting removed. The peace of mind this service gives in priceless.

30 March 2026
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Reply from Neko Health

We’re so grateful for your kind words! It means a lot to know we made your experience a great one. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Booking is a long wait but once you…

Booking is a long wait but once you have the appointment it is a smooth process.
Staff is very knowledgeable, helpful and friendly. Overall a great experience.

28 March 2026
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Reply from Neko Health

Thank you for your kind feedback! We’re pleased to hear you had a positive experience with us and look forward to your next visit.

Rated 5 out of 5 stars

This was my second visit

This was my second visit, spotlessly clean, efficient and so professional. No waiting around and the doctor takes time to explain everything and answer any questions.

8 April 2026
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Reply from Neko Health

We’re so grateful for your kind words, Caren! It means a lot to know we made your experience a great one. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Neko Scan experience

Brilliant experience from start to finish. Super thorough and everyone was so professional and knowledgeable.

1 April 2026
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Reply from Neko Health

We truly appreciate your feedback, Selma! Looking forward to welcoming you back.

Rated 5 out of 5 stars

I found them really helpful and…

I found them really helpful and thorough.

30 March 2026
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Reply from Neko Health

Hi!

Thank you for your feedback. We’re really glad to hear that, It means a lot to us. We hope to see you again!

Best,
Neko Health

Rated 5 out of 5 stars

Professional and quick

Professional and quick. Everyone was very friendly, polite and helpful. It was a very smooth experience with valuable results. Would definitely recommend.

11 April 2026
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Reply from Neko Health

Hi!

Thank you for your kind feedback.  It means a lot to know you would recommend us, and we appreciate you taking the time to share this.

Kind regards, 
Neko Health

Rated 5 out of 5 stars

Very good examination and treatment by the staff.

I had a very positive experience during my visit. The examination was thorough, professional, and carried out with great care, which made me feel safe and well taken care of throughout the entire process. The staff were not only highly competent, but also kind, attentive, and respectful. They took the time to listen, answer my questions, and explain everything clearly, which I truly appreciated. Their warm and professional approach made a big difference, and I felt genuinely valued as a patient. Overall, I am very satisfied and grateful for the excellent service I received.

14 April 2026
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Reply from Neko Health

Hi!

Thank you so much for your kind and thoughtful review. We’re delighted to hear that you had such a positive experience, providing clear explanations and making every patient feel valued is very important to us.

We’re very grateful for your feedback and look forward to welcoming you again in the future.

Best, 
Neko Health

Rated 5 out of 5 stars

Thorough

Thorough, prompt and incredibly efficient. Any little issues that were raised at my initial appointment were referred to the appropriate specialty and I had answers very quickly. A great step in being proactive in your health care.

13 April 2026
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Reply from Neko Health

Hi!

Thank you so much for your thoughtful review. It’s great to know you value taking a proactive approach to your health, and we really appreciate your feedback. We hope to see you again!

Best,
Neko Health

Rated 5 out of 5 stars

Very efficient

Very efficient. The staff were very helpful and polite. They explained everything in detail and put me at ease. The doctor went through all the tests clearly.

13 April 2026
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Reply from Neko Health

Thank you for your kind feedback, Freddy! We’re so pleased you had a great experience and can’t wait to see you again.

Rated 5 out of 5 stars

Well worth the trip

Really efficient organisation. Everything was explained well, timing was perfect and all the people we came across were lovely. Well worth the trip to Manchester.

13 April 2026
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Reply from Neko Health

Thank you so much for your kind words! We’re really glad to hear that you had a positive experience, and we look forward to welcoming you again. 

Kind regards,

Rated 5 out of 5 stars

A very useful insight into your current health metrics

A very useful insight into your current health metrics conducted very carefully and thoroughly. The 20 minute in-depth conversation with the doctor at the end is worth the cost in itself. Follow-up tests are also organised as part of the service. Very good value and I have already booked next year's health check.

31 March 2026
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Reply from Neko Health

Hi!

Thank you so much for your kind words and for sharing your experience.  We truly appreciate your trust in us.
We look forward to seeing you again next year!

Best,
Neko Health

Rated 1 out of 5 stars

GP referrals more in-depth

To me it sounds as though this company have these amazing machines that they use probably had a few months or weeks training on them and that’s about it. Just some beauty salons they have a couple of weeks training on a Machine and think they know it all and do a terrible job some of them. It’s a shame because I was really looking forward to booking an appointment with this company hoping that they could just see everything that’s going on in my body but unfortunately because of the reviews I won’t be doing it now as it doesn’t sound too professional, just the basics and that’s a lot of money for some people to pay out. My sister and I were going.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

10/10 Professional Helpful Friendly…

10/10 Professional Helpful Friendly staff putting you at ease from start to finish.
Thank you.

8 April 2026
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Reply from Neko Health

Thank you for your kind feedback, Mr Boden! We’re so pleased you had a great experience and can’t wait to see you again.

Rated 5 out of 5 stars

Great check in and smooth scan and test…

Great check in and smooth scan and test experience in a very film like set futuristic environment. Very impressed with report and consultation at end and have rebooked for next year. Really helpful for me, particularly the skin check

2 April 2026
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Reply from Neko Health

Hi!

Thank you for your kind review. It’s great to know the skin check was particularly helpful for you. We truly appreciate you sharing your experience and look forward to seeing you again next year!

Best,
Neko Health

Rated 5 out of 5 stars

Great service , will use it again

The scan was fast , efficient and on time, the nurse conducting it was polite and keep me well informed about the procedure. The data review after the scan with the GP was informative and very helpful. From the Scan I had a couple of follow up items and Neko have followed up very promptly. I am very impressed and will use the service again. It gives you a great baseline on your heath status.

8 April 2026
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Reply from Neko Health

Hi!

Thank you for your kind and detailed feedback. 

We truly appreciate you sharing your experience and look forward to seeing you again.

Best,
Neko Health

Rated 3 out of 5 stars

I like the setup

I like the setup, modern technology and efficiency. I was expecting more in their service such as taking urine samples to identify the kidney and liver function of the body, some sort of scan for dental health and more internal body scan for all the organs in the body.

30 March 2026
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Reply from Neko Health

Hi!

Thank you for your feedback. We appreciate you taking the time to share your thoughts and will take them into account as we continue developing our service.

Best,
Neko Health

Rated 5 out of 5 stars

A very positive and useful experience

Efficient, welcoming staff. Extensive tests with immediate results which a doctor analyses to give detailed personalised advice for improving your health.

9 April 2026
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Reply from Neko Health

Hi!

Thank you for your kind review. We truly appreciate you taking the time to share your experience. We hope to see you again!

Best,
Neko Health

Rated 5 out of 5 stars

Excellent service

My experience at Neko Health was excellent. All the staff were very friendly and professional, and the clinic (I went to Victoria in London) was very clean and comfortable. I was given lots of time with the doctor, who explained everything very clearly. Clearly it’s a privilege to be able to afford a Neko scan, but I do think that you get an awful lot for your £299 so if it’s an option, I would definitely recommend

8 April 2026
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Reply from Neko Health

Thank you for taking the time to leave us a review! We are delighted to hear you had a positive experience, and we look forward to welcoming you back!

Many thanks,
Neko Health

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