Nelson Myatt Reviews 178

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and efficient communication, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the quick response times and the clear explanations provided throughout various processes. The service provided is often described as efficient and smooth, with consumers appreciating being kept informed at every step. However, some people were dissatisfied with the service, mentioning that they felt they were constantly chasing for updates and encountered numerous mistakes that needed correction.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and professionalism.... See more

Response time

Reviewers express satisfaction with response times. Customers consistently highlight the quick and efficient... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers highlight the helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can highly recommend Nelson Myatt, Elisha Roberts in particular. Elisha handled the conveyancing on my recent property sale and purchase. From start to finish it was handled with professionalism... See more

Company replied

Rated 5 out of 5 stars

NM were very helpful, communicative and guiding in the sale of our property. We used NM to purchase the property just over 8 years previously and returned for their services for the sale because of th... See more

Rated 5 out of 5 stars

Nelson Myatt was my solicitor for purchasing my new home and the sale of my old one. From start to finish the communication received from Ann-Marie was excellent, everything was explained to me and... See more

Company replied

Rated 5 out of 5 stars

Jude is fantastic - very proactive, conscientious, diligent, approachable and helpful. We never had to wait long for a response, we were always kept up to date, and we were given the odd friendly nudg... See more


Company details

  1. #107 of 153 best companies in Legal Services
  2. #37 of 62 best companies in Conveyancer
  3. #15 of 22 best companies in Divorce Lawyer
  4. #21 of 30 best companies in Family Lawyer
  5. #63 of 85 best companies in Law firm
  6. #28 of 37 best companies in Personal Injury Lawyer

Written by the company

Nelson Myatt Solicitors is a modern, client-focused law firm based in Llandudno Junction, North Wales. Established in 2014 and incorporated as a limited company in 2023, the firm has built a strong reputation for delivering practical, efficient, and personable legal services. We combine specialist expertise with a commitment to clear communication and exceptional client care. Our team provides legal support across several core areas, including residential and commercial conveyancing, wills and estate planning, probate, family, litigation, employment, landlord & tennant and business services. We act for private individuals, families, and businesses throughout Wales and beyond, offering a streamlined and accessible service supported by robust case management technology. Nelson Myatt has grown consistently year on year, earning recognition such as the Conwy Small Business of the Year award. Our ethos is simple: to provide high-quality legal advice with integrity, transparency, and a genuine focus on client experience. Whether you are buying a home, planning for the future, or seeking legal support for your business, we aim to make the process straightforward and stress-free.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

178 reviews

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Replied to 75% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

We caExceptional Legal Expertise and Outstanding Servicennot recommend Nelson Myatt…

We cannot recommend Nelson Myatt Solicitors highly enough for their handling of our Trust Deed dispute. From start to finish, their professionalism, expertise, and dedication were evident, and the outcome they achieved far exceeded our expectations.

Andrew's shrewd decision to obtain King's Counsel (KC) opinion on our case was nothing short of a game-changer. This strategic move significantly altered the landscape of the claim against us, providing clarity and a strong foundation for our defence. It was a pivotal moment that demonstrated Andrew's deep understanding of the complexities of the case and his commitment to securing the best possible outcome for us.

Throughout the process, the team at Nelson Myatt Solicitors communicated clearly and effectively, ensuring we were always informed and reassured. Their attention to detail and thorough approach gave us immense confidence, and we always felt that our matter was in the best possible hands.

We are incredibly grateful for their hard work and expertise. If you are seeking a legal team that combines strategic insight, exceptional knowledge, and genuine care for their clients, we wholeheartedly recommend Nelson Myatt Solicitors.

5 February 2025
Unprompted review
Rated 5 out of 5 stars

Nelson Myatt Solicitors

Ffion has been absolutely fantastic dealing with me over a long period of time while sorting out land
registry and other matters. Always keeping me up to date with where I was in the process.
An absolutely amazing firm. Can not recommend them enough.

16 December 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend Nelson Myatt

We used Nelson Myatt to purchase a property via an on-line auction. This was a new experience for us and with the expert advice from Nelson Myatt it went smoothly from scrutinising the legal pack right through to completion.
We then used Nelson Myatt to sell our existing home, and again it went smoothly from the day we had the offer right through to completion. We've moved 5 times over the years and never experienced such efficient service and had no stress whatsoever.

29 November 2024
Rated 5 out of 5 stars

Nelson Myatt dealing with Divorses of a family nature.

I was recommended by a colleague to use Nelson Myatt as didn’t know who to use. My experience when dealing with Andrew was absolutely amazing. I had gone through a divorse and didn’t know what to do. The guidance, advice and communication has been 100 out of 10 which is putting it mildly. Andrew is very professional and deals with matters without delay. He is compassionate and understands the traumas that come with such an event.
Thank you once again for getting me through this awful time.

21 November 2024
Rated 5 out of 5 stars

Top in North Wales

I used this firm for a family law matter after searching for the best solicitors throughout North Wales/Chester. I wanted someone with a firm, determined approach to achieve the outcome that I wanted as quickly as possible and that is exactly what I got.

The service was excellent from both Karen Leadbetter and Caitlyn Farr, both in court and everything inbetween. They were always accessible and they acted immediately without delay whenever needed. Their pragmatic and experienced approach was very effective.

The other party's firm (jw hughes) were almost impossible to get hold of at all times for both negotiations and in responding to our letters, and even delayed returning a final draft order to the judge at the end and had to be chased up by the court.

I was glad I chose Nelson Myatt every step of the way and even more so after seeing first hand during the legal proceedings how some other firms conduct their business.

Highly recommended, this firm is ranked the best in North Wales and further afield for good reason.

29 January 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful

The team at Nelson Myatt did everything they could to make the process of buying our first home as stress-free as possible. Our conveyancer Esther was very knowledgeable, understanding with our lack of knowledge, and prompt with her side of the process. Steph and Ffion were very helpful on the occasions I would interact with them also. If I ever do buy a new house, I would use them again, and I would reccomend anyone in the Conwy area to consider them as property solicitors.

17 July 2024
Unprompted review
Rated 5 out of 5 stars

An absolutely brilliant solicitor to…

An absolutely brilliant solicitor to work with for conveyancing. Through both the sale of our property and purchase of a new house, the entire team were always on hand to help with queries and made the process as seamless as possible.

5 August 2024
Unprompted review
Nelson Myatt logo

Reply from Nelson Myatt

Thank you so much for your review, and congratluations on being our 100th Trustpilot review

Rated 5 out of 5 stars

Very professional and prompt with…

Very professional and prompt with replies. Claire took on my conveyancing file halfway through my house purchase which I was very grateful for, she made sure she knew all about where we were up to and kept me in the loop always. Admin staff also very helpful and pleasant - I spoke to Ann Marie quite a few times on the phone and exchanged emails with Ffion, both very nice and facilitated things running smoothly.

11 August 2024
Rated 5 out of 5 stars

Ffion and the staff at Nelson Myatt…

Ffion and the staff at Nelson Myatt went above and beyond to help us secure our house sale and purchase, with a few obstacles in the way, Ffion was always on the other side of the phone, whenever we needed and emailed us straight back. Which is helpful during a stressful time to keep us at ease. I can’t thank them all enough. Ged and Jess

9 August 2024

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