I am currently undertaking a triple mosaic skin peel with Dr Hussain. My final evaluation is 6th July. I am extremely pleased with the results so far and my skin continues to improve. Dr Hussain is... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a couple of treatments done in this clinic and the experience was amazing. Danielle is so welcoming as the first point of contact and makes the whole process of organising your appointments seam... See more
Company replied
I have been coming to Neo Derm at Winchmore Hill for some time and I cannot recommend it more highly. I have had superb treatment from the multiple award- winner Dr Javed Hussain who, in addition to... See more
Company replied
This was the third stage of my mosaic skin peel. Once again an extremely professional experience by a well qualified doctor. Dr Hussain will do a follow up review in two weeks. My face has greatly i... See more
Company replied
Company details
Written by the company
Neo-Derm Clinics, established in 2014 by Dr. Javed Hussain, is a leading provider of non-surgical aesthetic treatments with locations in Manchester and London. Dr. Hussain, an aesthetic doctor with over 18 years of experience, is committed to delivering natural-looking results and ensuring patient satisfaction. The clinics offer a comprehensive range of treatments, including Botox, dermal fillers, laser therapies, chemical peels, and skin tag removal, all designed to enhance clients' confidence and well-being. Neo-Derm pride themselves on their ethical approach, providing transparent information and setting realistic expectations to ensure clients receive appropriate and effective treatments. Operating from state-of-the-art facilities in Prestwich, Manchester, Winchmore Hill and Finchley in London, Neo-Derm Clinics are equipped with the latest technology and staffed by highly trained professionals. The team is dedicated to offering ethical, friendly, and personalised services, ensuring each client feels comfortable and well-cared for throughout their aesthetic journey.
Contact info
407 Bury New Road, M25 1AA, Manchester, United Kingdom
- 01614259600
- bookings@neo-derm.co.uk
- neo-derm-clinics.com
4.7
Excellent
40 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nermin at Neo-Derm is firstly and…
Nermin at Neo-Derm is firstly and reassuringly very knowledgeable regarding the treatments offered, which she carries out with professionalism too. She is also friendly and kind. I’m extremely happy and pleased I chose Nermin at Neo-Derm for my body treatments and would definitely recommend her!
17 June 2026
Unprompted review
Reply from Neo-Derm
Thank you so much for your lovely feedback. We’re delighted to hear you feel confident in Nermin’s knowledge, professionalism, and care.
It means a lot to know you’re so happy with your treatments and we really appreciate your recommendation.
💯 recommend Dr Javed
I visited Dr Javed to get some Botox to help with my migraines.
Dr Javed remained professional throughout. Explained the whole procedure, risks and address any concerns I had .
I would definitely recommend Dr Javed
20 June 2026
Unprompted review
Reply from Neo-Derm
Thank you for your kind feedback. We’re pleased to hear Dr Javed provided a professional and reassuring experience and took the time to explain everything clearly.
We really appreciate your recommendation.
Highly professional
Always friendly, reliable, well informed, professional service!
21 June 2026
Unprompted review
Reply from Neo-Derm
Thank you for your kind feedback. We’re really pleased you consistently receive a friendly, reliable and professional service. We truly appreciate your support.
Nermin and the rear of the staff are…
Nermin and the rear of the staff are welcoming and friendly.
I always have a great experience with Nermin 🩷
20 June 2026
Unprompted review
Reply from Neo-Derm
Thank you for your lovely feedback. We’re so pleased you always have a great experience with Nermin and that you feel welcomed by the team. We really appreciate your kind words.
Excellent service professional and…
Excellent service professional and friendly
Will recommend all my friends and family
Thank you so much
1 June 2026
Unprompted review
Reply from Neo-Derm
Thank you so much for your kind words. We’re really pleased you had an excellent experience with our team. We truly appreciate your recommendation and support.
Very friendly and caring staff
16 June 2026
Unprompted review
Reply from Neo-Derm
Thank you for your lovely feedback. We’re so pleased you found our staff friendly and caring.
Excellent and efficient service from…
Excellent and efficient service from the reception through to Dr Hussein, I would recommend Neo Derm
15 June 2026
Unprompted review
Reply from Neo-Derm
Thank you for your kind feedback. We’re delighted to hear you had an excellent and efficient experience with our team and Dr Hussain. We really appreciate your recommendation of Neo Derm.
Excellent work from Dr Javed
Excellent work from Dr Javed, always a pleasure and great customer service
13 June 2026
Unprompted review
Reply from Neo-Derm
Thank you for your kind words. We’re really pleased to hear you had a great experience with Dr Javed and appreciate the excellent service.
I cannot recommend Dr Hussain enough
I cannot recommend Dr Hussain enough. During the consultation he was attentive, patient, and genuinely compassionate. He took the time to listen carefully to my concerns, answered all of my questions thoroughly, and explained everything in a way that was easy to understand.
I never felt rushed, and he made sure I was comfortable throughout. His expertise and attention to detail were evident at every step, and I felt at ease under his care.
I’m incredibly grateful for the excellent care I received and would highly recommend him to anyone looking for a knowledgeable and compassionate doctor!
14 February 2026
Unprompted review
Reply from Neo-Derm
Thank you so much for your kind and thoughtful review. We are truly grateful you took the time to share your experience.
Dr Hussain takes great pride in providing attentive, patient-centred care, and it means a great deal to know you felt listened to, comfortable, and fully informed throughout your consultation and treatment. Ensuring our patients never feel rushed and always feel supported is incredibly important to us at Neo-Derm.
We sincerely appreciate your recommendation and are delighted you had such a positive experience. We look forward to welcoming you back to the clinic in the future.
Warmest wishes,
Neo-Derm
Be wary of this company - out of date products being sold!
I'm giving one star because there is no option to give zero. Please be careful of this company. They are selling out of date products and have been reported to trading standards. Their customer service is awful. Be wary!!!
18 January 2026
Unprompted review
Reply from Neo-Derm
We are very sorry to read that you feel disappointed with your experience.
At Neo-Derm, patient safety and product integrity are extremely important to us, and we would like to reassure you that we do not sell out-of-date products. All of our stock is sourced directly from authorised suppliers and carefully monitored in line with regulatory standards.
If you believe you have received a product that is out of date, we would genuinely appreciate the opportunity to investigate this for you. Please contact us at bookings@neo-derm.co.uk
with your order details and, if possible, photographs of the product so we can look into this promptly and resolve any concerns.
We are committed to maintaining high standards of care and customer service, and we would welcome the chance to address this directly.
Kind regards,
Neo-Derm
Came for skin-tag removal
Came for skin-tag removal, very quick, pain- free and cheap (with a groupon voucher) will definitely be coming back here in the future for different treatments.
12 November 2025
Unprompted review
Reply from Neo-Derm
Thank you for your lovely feedback! We’re so glad to hear you had a quick and comfortable experience with your skin-tag removal. We really appreciate you choosing us and look forward to welcoming you back for future treatments!
The brilliant Dr Javad Hussain at Neo Dermt Neo Derm
I have been coming to Neo Derm at Winchmore Hill for some time and I cannot recommend it more highly. I have had superb treatment from the multiple award- winner Dr Javed Hussain who, in addition to working with clients, lectures all over the world on the subject of new treatments. The staff at the clinic are very friendly and this is a great experience on every level
12 October 2025
Unprompted review
Reply from Neo-Derm
Thank you so much for your wonderful review and for your continued trust in Neo Derm at Winchmore Hill. We’re delighted to hear that you’ve had such positive experiences with Dr. Javed Hussain and our team. Your kind words about our staff and treatments mean a great deal to us.
We always strive to provide exceptional care in a welcoming environment, and it’s rewarding to know that this has been reflected in your visits.
We truly appreciate your recommendation and look forward to seeing you again soon!
Great experience from start to end
Great experience from start to end. Nearby parking, Professional and friendly staff.
Felt comfortable throughout the treatment.
Would recommend to family and friends.
Thank you.
17 September 2025
Unprompted review
Reply from Neo-Derm
Thank you so much for your kind words! We’re delighted to hear you felt comfortable throughout your treatment and that our team helped make your experience a positive one. We truly appreciate your recommendation and look forward to welcoming you again soon.
Had such a great experience at…
Had such a great experience at Neo-Derm. Booking was so easy, parking right behind, clinic was nice and clean. The doctor was very calming and reassuring during my botox appt.
Highly recommend for all skin and anti-ageing treatments.
Looking forward to coming back 😀
23 April 2025
Unprompted review
Reply from Neo-Derm
Hi Danielle,
Thank you so much for your lovely review! We're so pleased to hear that your experience—from booking to treatment—was smooth and reassuring. It's great to know you felt at ease during your appointment and appreciated the convenience and cleanliness of the clinic. We truly value your recommendation and can’t wait to welcome you back soon!
Acne treatment
I’ve been suffering with acne for a decade and nothing would help. Dr Javed created a treatment plan with LaseMd Ultra and Obagi Clenziderm and I finally started seeing results. The team at Manchester Clinic are amazing, very friendly and understanding. I felt very safe and reassured throughout. Highly recommend.
2 April 2025
Unprompted review
Reply from Neo-Derm
Thank you so much for your kind words and for sharing your journey with us. We’re truly honoured to have been part of your skin transformation and are so pleased to hear that you’re seeing results. Dr Javed and the team at our Manchester clinic are passionate about supporting every patient with their own skin journey's. We're so glad you felt safe and reassured throughout. Your recommendation means the world to us!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.