While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 112 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the product to be of good quality, appreciating its performance, screen clarity, and ease of setup. Many are satisfied with the battery life and the overall value for money, often comparing it favorably to more expensive alternatives. However, some people were dissatisfied with the delivery service, reporting significant delays and a lack of communication regarding order status. There are also occasional mentions of issues with product functionality, such as difficulty turning on after charging, or problems with accessories like cases and charging cables.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers praise the tablets for their good value,... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers express frustration over... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report significant delays, with some waiting... See more

User experience

Consumers have ambiguous experiences with the user experience. Many reviewers praise the ease of use, crisp... See more

Quality

Reviewers mention ambiguous feedback about quality. While some customers praise the product's quality, noting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's a decent device though it didn't take the introduction of a microSD card which meant a factory reset. Fortunately the setting up is as fast as promised. It's quick enough, without being lightning... See more

Rated 4 out of 5 stars

The Neocore tablet E2 is fast,economical and has a great display. I was able to transfer apps and files from my old Android tablet quickly and easily and the apps work great, especially my music app O... See more

Rated 4 out of 5 stars

This is the second Neocore tablet I have bought. Great tablet at a great price Would have given 5 stars if more communication re state of order but that is not to say the delivery lead time was poor... See more

Rated 4 out of 5 stars

Initial issue regarding receiving my tablet but after a couple of texts it was sorted. Tablet easy to set up, works great, impressed with the item especially at this price.


Company details

  1. #65 of 70 best companies in Electronics Company

Written by the company

Official NEOCORE Store. Premium electronics without breaking the bank.


Contact info

3.5

Average

TrustScore 3.5 out of 5

507 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 30% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Not my 1st purchase from Neocore

Not my 1st purchase from Neocore .
Although the last one was a few years ago .

Arrived super quickly..

Easy to setup & will test further as I am currently out of the country.



So far very pleased

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Happy customer

This is my second purchase, and am still happy with this product.
When I experienced a problem, it was handled within a matter of two hours. Problem resolved.
I would recommend your business to anybody.

13 June 2025
Unprompted review
Rated 4 out of 5 stars

It's a decent device though it didn't…

It's a decent device though it didn't take the introduction of a microSD card which meant a factory reset. Fortunately the setting up is as fast as promised. It's quick enough, without being lightning fast, but hey it's a bargain. I'm disappointed that it could have been a full £30 cheaper if I'd waited a week or so for one of your adverts to pop up.

23 May 2025
Rated 5 out of 5 stars

Worthwhile Purchasd

The order was received really quickly, and very well. Packaged. Transferring date a from my old tablet to the Neocore was very easy and simple, although you do need to use a data transfer cable (c type connector at both ends). Because of the memory everything could be transferred leaving plenty of space for the future. All my apps are very responsive now, with no buffering or hesitation. Would I recommend Neocore, very definitely!

19 May 2025
Rated 2 out of 5 stars

N2 charging cables received instead of N1 cables.

I thought that I had ordered a PSU which was fine and worked but I had expected an N1/1 charging cable and got an N2/2 charging cable.

On two past occasions I have ordered N1 charging cables and got N2 charging cables.

If you have discontinued N1 charging cables perhaps your website needs to reflect this.

David Brazier

19 May 2025
Rated 5 out of 5 stars

I bought two.

The first tablet I ordered was incomplete; the cover was missing. However, the product was exceptional, so much so that I ordered a second. All issues were resolved promptly and without hassle. The Neo is now my "grab and go " item, always at hand. I'm getting used to not carrying paper. Great product and whole heartily recommend. Fit for purpose and easy to get up and running.

23 May 2025
Rated 5 out of 5 stars

I was pleased to receive the tablet…

I was pleased to receive the tablet (Once we discovered the postman had delivered to the wrong post code). Si far, I am getting grips to it, but the battery life is great, and the speed, with sufficient memory is much appreciated

6 May 2025
Rated 5 out of 5 stars

Hardly used and it is dead, now works!

Hardly used and it is dead. Does not even start up. Not even 2 weeks old. Transpires it was "updating" & requires 10 second press for the start button. That worked. Seems to work fine. They were responsive & dealt with the issue quickly.

21 May 2025
Rated 4 out of 5 stars

so far so good

so far so good. Still getting used to the device. Don't like the included case/cover - angle is too high and not secure for keyboard. Appears to be good value for the price, keyboard is a bit flimsy but what can you expect a) for the price and b) to make sure it is easily portable. But does the job.

6 May 2025
Rated 3 out of 5 stars

Poor customer service and long delivery time.

It's a great tablet for the price. Would give it 5 stars, But the delivery and customer service let's it down. I ordered it and was told dispatch was 3-5 days. After 7 days I contacted and was told again. Will be in 5 days. After this I was told it was on pre order. I waited 20 days in total till it was dispatched and then a further 2 days to receive. If they were straight up at gje beginning I would of had no issue.
The actual tablet & keyboard are both great. The mouse just won't connect & is very cheap make.

6 May 2025
Rated 5 out of 5 stars

A well made tablet at a budget price

A well made tablet at a budget price, this is the fourth Neocore tablet that we've bought. If your prime use is browsing and media consumption, you won't go far wrong with this excellent tablet.

6 May 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look