I placed an order two weeks ago for a mounting kit. The confirmation said 12-14 days (I presume that’s for custom neons, so I’d absolutely expect my order to be dispatched within that time.) After 14... See more
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Shopped around different Neon sign suppliers and found these guys the best priced for what we required. The web site was easy to use and the sign delivered on time (possibly) earlier than we expected.... See more
Company replied
After ordering my sign in early January, I received no contact from NeonDirect until I reached out asking about the status of my order at the end of the month. Someone responded quickly and said that... See more
The company never sent the sign that I paid for on December 20. I have called them daily, but nobody ever answers the phone. I've also left multiple voicemails with my information, asking them to cont... See more
Company replied
Company details
Written by the company
Neon Direct is a premium supplier of LED Neon Signs. Mediocre is not something we entertain and therefore, we ensure you are provided with top quality products and an above and beyond service. All our designs are created in the UK and our team look forward to assisting you with your requirements, from our in house stock to your biggest and boldest custom designs.
Contact info
United Kingdom
- neondirect.co
Happy Customer
Ordering is easy
Great communication
Prompt delivery
Instructions could have been slightly more detailed, remember we are not used to the lights function
But what an amazing product
Very happy customer
Ordered my new wall light after been…
Ordered my new wall light after been let down by another neon company .. I received my light within two weeks and it’s amazing the quality is brilliant worth every penny!
Would highly recommend
Amazing customer service and would highly recommend.
Initial delay with original quote (as they are very busy so understandable), however this was quickly rectified and I cant fault anything from start to finish.
Personalised sign for my business and they made sure that I was completely happy with the design throughout. Thank you!
I LOVE our light!
I love our light. It fits perfect in our dining room. Definitely will be returning for something for my dressing room
Love my quirky sign!
Really pleased with my overall experience with neon direct. So in love with my new sign, fits perfectly with my quirky interior.
Can’t wait to show it off to all my friends and family when they are allowed round.
I received smooth service from neon direct, from start to finish. I will definitely be using them again, as I continue to renovate my home!
Thanks Guys!
Perfect sign
Ordered a sign for my bedroom, I love it so much. Great quality sign would definitely recommend
Amazing team and product
Absolutely love my sign, it really brings my home together and the quality if the sign is amazing. Service from start to finish with Neon Direct was fabulous and the team are so lovely 😍 already thinking about where I can get a new one to put up! Thank you so much Neon Direct 🤩 xx
Excellent Product for outside bar
Product arrived excellently packed and protected for transit. I ordered the ‘Garden Bar’ one and I am not disappointed. Product excellently made and comes with all necessary components so you only have to fit into your desired location and plug in.
Excellent service exceeded my expectations in every way
Excellent service compared to an online sales provider. Also the price was great value and worth every penny.
I felt re assured from the beginning of the purchase process, by speaking to some one about my options. I could discuss sizing, fonts and colours over the phone, had i ticked a few boxes on a website, as per most other providers, i would have missed several tailored choices. This made such a huge difference i never knew i had so many options.
The contact i had was friendly helpful supportive and found solutions to several questions. The after care was great, calling to ensure I was happy with everything.
Delighted and couldn't have asked for better service.
A Sign as good as my bar!
Brought a sign for my outside bar and it provides a high quality finishing touch. Being able to get a custom design with help from the team via the chat made the whole experience smooth from end to end. The sign arrived as described, quickly too! 100% would recommend. A*
Great service quick and very…
Great service quick and very professional
Delighted
Thank you
Rachel stokes
Amazing company
I received my sign sooner than I expected and the quality is amazing! I love my new sign!
Excellent company
Ordered for my sisters Lash studio as the space needed a little something extra. Neon Directs bespoke signs were a perfect option as I could customise exactly as she wanted. The customer service was amazing, couldn’t recommend enough.
Fantastic service
Fantastic service, quality sign and arrived quicker than expected. Cannot fault!
A fantastic company
A fantastic company, wanted something totally different made for out Daughter for Xmas, she owns her own Beauty Salon so we had a sign made for her, we were restricted with size, I spent hours scouring the Internet, no one could do what we wanted, I found Neon Direct I called and spoke with Ryan who was fantastic said he would do his best and get back to me and true to his word he did, after lots of phones calls back and forth they made exactly what we wanted, when our daughter opened her present on Xmas day she could not believe how beautiful her new sign was, she was very emotional, would highly recommend this company, thank you Ryan and all the team at Neon Direct
Absolutely LOVE my bespoke logo neon…
Absolutely LOVE my bespoke logo neon sign. It gives such a cool vibe to my fitness studio and classes. The quality is amazing as was the service from start to finish. Would highly recommend if you’re looking for incredible quality neon signs.
Amazing can’t complin
Amazing. Ordered for a Christmas present. Super quick delivery present went down amazing
LETS STAY HOME SIGN
Absolutely obsessed with my sign in my kitchen, trying to work out where else I can put a neon sign in my house now! Thank you so much for all your help and advice, I love that I have been able to hide the wire. :)
10/10 SERVICE
10/10 SERVICE. 10/10 PRODUCT. We love & most importantly our clients LOVE. Thank you for our bespoke piece Neon Direct
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