Neon Effect Reviews 109

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I approached Neon Effect with a bespoke design of a logo. Tom responded with a mock-up very quickly and handled everything from there going forward. He was great with communication and set expectation... See more

Rated 5 out of 5 stars

Quick response and delivery time. Required the Neon for an event, was worried if it went over the estimated delivery it wouldn’t arrive on time, but was delivered well within the estimated dat... See more

Rated 5 out of 5 stars

Absolutely outstanding service from beginning to end! This is the way all businesses should operate. We ordered a customised sign with our logo along with an "on air" sign. We got an incredibl... See more

Rated 5 out of 5 stars

We decided to have a neon light made for the kitchen. Tom was really helpful throughout the design process and made sure we found the best colour for the acrylic background to match the wall space. De... See more

Company details

  1. Lighting Shop

Written by the company

We're Neon Effect. We don't claim we are the 'No.1' or 'leading' LED neon brand like many others do, we just create high quality signs for competitive prices. Check out our 1,000+ 4.9* reviews on our Etsy store and buy with confidence: https://www.etsy.com/shop/litelylights


Contact info

4.8

Excellent

TrustScore 5 out of 5

109 reviews

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - Tom was on hand throughout to help with the design and then to make small adjustments so that it could be hung the way I needed. Speedy and easy service and it looks fantastic on arrival! Chuffed!

9 May 2023
Rated 5 out of 5 stars

Thank you!

Thank you for your work Tom. Your neon sign is now the visual highlight in my physical therapy practice. Keep up the good work!

8 January 2023
Unprompted review
Rated 5 out of 5 stars

I got a personalised sign for my…

I got a personalised sign for my partner for Christmas, looks so amazing. He was really satisfied and happy as well.
We are more than happy with the final result. Fast and quick replies, kind customer service . I would recommend them to everyone!

25 December 2022
Unprompted review
Rated 5 out of 5 stars

5 star product and service

I got a personalised sign for my partner for Christmas and the final piece is perfect. Not just a great product but the service from Tom was faultless. From quick responses to his professional help with my design related questions. Couldn't be happier with my experience and would definitely recommend highly.

8 January 2023
Unprompted review
Rated 5 out of 5 stars

Personalisation at it's finest

Firstly the continual contact from Tom from neon effect was beyond perfect. We could ask away with any queries and would have a quick reply back.
He offered a preview of the product and made sure we were happy with the end result .
The final piece was everything we could have wished for.

9 October 2022
Unprompted review
Rated 5 out of 5 stars

I am a difficult customer

I am a difficult customer. I had an idea but wasn’t 100% and Tom was so patient and helpful. He also took the time to explain and show me all the different lights and sizes before I made my final choice. Could not recommend more!

5 December 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Tom kept us updated throughout the whole process and made sure the sign was at the highest quality. The product was exactly what we asked for and looks brilliant.

4 January 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant faultless service and product.

The whole process from start to finish was absolutely fantastic from neon effect. Tom the director made sure everything was perfect before we committed to a design and order. He sent through various fonts, size option and colour options and made the purchase easy. We had found a few other suppliers but having looked into reviews, locations (mainly america) we decided neon was the best and we could not be happier.

15 December 2022
Unprompted review
Rated 5 out of 5 stars

Super professional, friendly, speedy turnaround, can’t recommend enough!

Super professional, Tom was so helpful and friendly throughout! Made alterations to the design speedily and we were so impressed with all the info given in terms of colour examples, mock-ups etc.

Have ordered a neon from a different company before and my experience with Neon Effect was miles above and beyond the service I received from the other company (🐩)

The turnaround time was also incredible, so much quicker than we’d anticipated! And the product is impeccable

Will definitely be ordering again!!

10 November 2022
Unprompted review
Rated 5 out of 5 stars

Fabulous

Delighted with the cocktail sign we ordered it’s fantastic. Good experience all round from ordering through to delivery

15 December 2022
Unprompted review
Rated 5 out of 5 stars

Personally Designed Neon Sign

We are very pleased with our purchase of a new neon sign. Excellent service from start to finish. They are very easy to get in touch with and very helpful to make sure that you order the correct item. I would 100% use this company again and thoroughly recommend them

14 September 2022
Unprompted review
Rated 5 out of 5 stars

Definitely recommend!

Amazing communication and awesome product!
Was so easy to describe what we want and they delivered perfectly!
Couldn't be happier :)

9 October 2022
Unprompted review

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