Everything I’ve ever got from Neon Rose has made my heart happy, their clothes are my krytonite! 😍 delivery is so speedy, often next day via Royal Mail which is top tier! And they plant a tree 🌳 wh... See more
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See what reviewers are saying
I really like neon Rose although I am probably not your normal demographic I'm an older woman. I love the longer dresses and the top's cardigans. Love some of the mini's but are to short for me. Love... See more
Company replied
I've brought quite a few items of clothing from Neon Rose Store now they always have really unique items with inclusive sizing! They've always been really high quality, as described with quick, effici... See more
I love the style of their Dobby dresses but the zippers are the actual worst. I have had one replaced and own two in different colours and both of them I need someone to zip me up in them because... See more
Company details
Written by the company
From it's root's in Summer to layering outerwear, Neon Rose's contemporary style translates into premium designed custom prints. striking silhouettes and separates. Designed by the in-house team, for clean lines and understated cool. Follow us @neonrosestore
Contact info
United Kingdom
- neonrosestore.com
4.1
Great
172 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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I returned an item but was then charged…
I returned an item but was then charged for postage and taxes!
12 February 2025
Unprompted review
Reply from Neon Rose Store
Thank you for your kind review - so pleased your happy with your order :) x
Love love love neon rose….not good for…
Love love love neon rose….not good for my bank balance though! 😊
9 February 2025
Unprompted review
Reply from Neon Rose Store
thank you soooo much for this lovely review !!! hope you love the new collection - were all very excited here !!! :) xxx
Awful quality items so returned
Awful quality items so returned, have not received a refund and they are ignoring my emails/contact form requests for a refund. Branded as sustainable but quality of clothes are awful.
4 January 2025
Unprompted review
Rapid service
27 December 2024
Unprompted review
didn’t receive item
Parcel wasn’t delivered safely by Royal Mail so I haven’t received item as it was subsequently stolen. Customer service have done nothing to help ans have just said “Royal Mail can hopefully help” despite me not having a contract with royal mail
30 November 2024
Unprompted review
Amazing quality knits
My first time purchasing from this brand. Super fast delivery ! The quality is absolutely amazing on my knit coord ! Feels so luxe and premium. I can’t wait to wear it. Amazing value xx
5 December 2024
Unprompted review
Reply from Neon Rose Store
Hi Caroline !! Thank you so much for your lovely review and welcome to Neon Rose!!! Hope you LOVE wearing your knit co-ord ... thank you for planting a tree with your order x
Lovely dress and super fast delivery
Lovely dress and super fast delivery
27 November 2024
Unprompted review
Reply from Neon Rose Store
Thank you Sarah for your kind review!! Hope you love your dress ... thank you for supporting our brand and planting a tree with your order x
Perfect
Really beautiful and excellent quality clothing. Delivery is always super fast.
15 November 2024
Unprompted review
Reply from Neon Rose Store
Thank you so much for your lovely review and supporting our brand !! We hope you enjoy your items :) x
Beautiful top but Neon Rose should offer better options for plus sized customers
I love the top I purchased but it was the last size available in plus size and It's frustrating that the larger sized clothes seem to often sell out more quickly (and the range is far smaller than the main range)
18 October 2024
Unprompted review
Reply from Neon Rose Store
Thank you so much for your review and so pleased you love your top! Our curve range is something we are trying to grow season upon season and we are aiming for this to be offered across the full range as soon as possible - we would love this !! thank you for your patience on this as were trying to introduce our curve range as sustainably as possible - have a lovely day xxx
This is a terrible company
This is a terrible company. I returned a dress and Neon Rose said they wouldn’t provide a refund as the dress had makeup on it, but I received the dress this way! They then ignored my emails and kept the dress while still charging me. Shocking customer service! Do not shop here.
15 October 2024
Unprompted review
Reply from Neon Rose Store
Hi Sally - thank you for your message - i think we have sorted this for you now - if not please email us at customer care
thank you x
Fab company
Fab company, always get my deliveries, all items there, easy returns process, plant trees for each purchase. I get so many compliments on the clothing from here too. Sometimes sizes are a bit off so you just return and go up or down a size if it’s in stock :)
28 September 2024
Unprompted review
Reply from Neon Rose Store
Thank you so much Angie for taking the time to give us a review - really appreciate your comments! have a great day x
Reply from Neon Rose Store
thank you so much for your review - so pleased your love our brand x
The best skirt ever
The best skirt ever. Fab quality, and quick delivery. I’m delighted!
14 September 2024
Unprompted review
Reply from Neon Rose Store
Hi Ellen - thank you so much for your kind review - so pleased you love your skirt!! x
Speedy shipping and amazing quality
The clothes i ordered are lovely and of great quality! I ordered on a Thursday, and my order was shipped out the same day and in my hands on the Saturday! super happy with my order and will be purchasing again
7 September 2024
Unprompted review
Reply from Neon Rose Store
Thank you so much for your review Adele - we hope you love your order ! XXX
Beautiful clothes
Easy to order, really fast delivery and beautiful clothes and they plant a tree, couldn’t be happier
6 September 2024
Unprompted review
Reply from Neon Rose Store
Thank you so much Kirsten for your lovely review - we hope your loving your order xxx
Order never arrived and no refund yet
Ordered quite a few items but they never arrived. I did contact Neon Rose to inform them but I have yet to receive a refund. I am still waiting to hear back from them and its been almost one month.
23 August 2024
Unprompted review
Reply from Neon Rose Store
Hi - so sorry to hear about your negative experience with us - i think we have already sorted this issue if i have the correct person however if not please send us a message on our customer care and i will make sure this is sorted asap - thanks again for your patience x
Reply from Neon Rose Store
Hi Holly - so happy you love your jeans !! thank you for your support x
really poor quality zip
13 August 2024
Unprompted review
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