Everything I’ve ever got from Neon Rose has made my heart happy, their clothes are my krytonite! 😍 delivery is so speedy, often next day via Royal Mail which is top tier! And they plant a tree 🌳 wh... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Everything I’ve ever got from Neon Rose has made my heart happy, their clothes are my krytonite! 😍 delivery is so speedy, often next day via Royal Mail which is top tier! And they plant a tree 🌳 wh... See more
Company replied
I really like neon Rose although I am probably not your normal demographic I'm an older woman. I love the longer dresses and the top's cardigans. Love some of the mini's but are to short for me. Love... See more
Company replied
I've brought quite a few items of clothing from Neon Rose Store now they always have really unique items with inclusive sizing! They've always been really high quality, as described with quick, effici... See more
I love the style of their Dobby dresses but the zippers are the actual worst. I have had one replaced and own two in different colours and both of them I need someone to zip me up in them because... See more
From it's root's in Summer to layering outerwear, Neon Rose's contemporary style translates into premium designed custom prints. striking silhouettes and separates. Designed by the in-house team, for clean lines and understated cool. Follow us @neonrosestore
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great quality product and delivery was next day
Really great fit of trouser! Lovely material and pattern. Really pleased with them!
Item even better than I could of imagined. Can’t wait to order from them again. Only sad because I really wanted a jacket from them for ages and I missed the boat and after seeing the quality of the dress I got I have major regrets not purchasing! So buy buy buy!
Always had a fantastic experience with this company.
Clothes are affordable, are delivered on time if not faster than expected and can't fault the quality.
Hit or miss. The Dobby dresses are so cute but it's a 50% chance if you get one with a working zip or not. When replaced, the button loops fell off the first time I wore them. Even Shein is better quality...
My favourite brand, good quality delivers fast and really good sales
My order arrived really quickly, loved everything and very inexpensive.
Items are all lovely and great quality! Delivery was fast, very happy with my order!
Such excellent service from the point of ordering to delivery. Always packed beautifully and the garments are of great quality and true to size. 👏🏽👏🏽👏🏽👏🏽
I bought a dress and requested an exchange for one without a broken zip. Neon Rose instead refunded the purchase without comment.
Then I repurchased the same style of dress in the hope that I would be sent one without a fault. I was sent a dress with the exact same issue - likely the exact same dress!
No quality control and poor customer service.
I really love Neon Rose Store! Their outfits are so much my style! The designs are cute and the prices are affordable (with lots of discounts). However, my slight complaint is that the sizings are not always accurate. Sometimes my normal size becomes oversized or too tight in their sizing. And once I got a lovely dress that is super loose around the bust. Still, this only happens < 10% of my purchases and I would buy from them again.
Always fast delivery and products are fab!
I ordered a blouse in my usual size and it was so small I couldn’t fit it over my head without some serious effort. Once it was on, it was far too tight over my bust and looked ridiculous. The material was thin and cheap.
I returned it straight away.
I also ordered a dress. The fit wasn’t great, baggy and awkward around the shoulders. Irritatingly, the zip would not close when I put it on. The dress was definitely not too small for me. It seems that the way the zip was constructed meant it only closed when the dress was lying flat - there wasn’t enough ‘give’ for it to close around contours.
Material still felt flimsy and prone to tearing.
All in all, would not recommend - poor quality and design.
I bought three dresses all in the same size. They all fitted totally differently when I got them. One was at least two sizes too small, one was really short in the body but really baggy around the armpits and shoulders - weirdly so, and the last was extra big. It was an absolute mess and I won’t be buying from there again. I sent back two and kept the XL one. I don’t recommend them, especially if you are more than a size uk 12 because there’s no guarantee what you have got will fit you.
All my order arrived, which was good. However, my jeans were missing a back pocket and the craftsmanship could be better.
Fantastic service and amazing products! I recently bought a beautiful black dress off Neon Rose never using them before and oh my the dress is made perfectly and the material is so soft! Quick delivery as well can’t wait for payday for another dress!
I purchased the lilac check mini dress and the beautiful Floral Midaxi Dress, and they are both incredible! They came packaged perfectly and the dresses are to die for! Thank you again for such a pleasant purchase experience :)
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.