My sign is EXACTLY everything I had hoped for. I ordered it to hang up at our wedding reception and then eventually in our home. It is BEAUTIFUL. I cannot wait for our guests to see it as they come... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Shirley was FANTASTIC!!! When the sign came in a slightly different color than what I had ordered, she sent me a new sign in a different color no questions asked. And she was very responsive throu... See more
Company ghosted me while requesting to make a return after only a few messages back and forth. After confirming my order and even sending in a detailed video, I got zero responses. It seems to me they... See more
We'd previously gotten LED neon signs from Amazon for our supermarket, but decided to try NeonsignLife this time. Even though it's pricier, the quality is on another level. The signs are brighter, the... See more
Company details
Written by the company
Custom neon sign retailer. Unique designs. Personal or business. Flawless creations. Extensive options. Innovative manufacturing.
Contact info
8 The Green, Suite B, 19901, Dover,, United States
- +852 9358 9874
- contact@neonsignlife.com
- neonsignlife.com
4.4
Excellent
163 reviews
Replied to 40% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great pieces, but did not receive part of order
I ordered two custom signs. They came quickly and were even better than I expected! Will definitely order again. I was given the option for a free “gift” and chose those (the order met the min requirements), but I did not receive it. I guess not a big deal, but was looking forward to the small heart sign, too.
20 January 2025
Reply from NeonsignLife
Hello, we have checked your order. The free gift is shipped separately. Since it is a free item, the delivery may take longer. Please be patient and wait a few more days.
Exactly as advertised and I was…
Exactly as advertised and I was surprised at how quickly it arrived! Colors are so bright and the ability to dim the light are very nice! Packaged very well for delivery!
17 January 2025
Unprompted review
I love my neon sign so much!!!
I love my neon sign! Very high quality sign for our wedding backdrop. Came in a nice timely manner and wrapped with care. Love the many settings on the remote and how beautiful it looks! Thank you!!!!
5 December 2024
Neon looks great!
14 November 2024
Excelente thank you so much
Very nice very good very perfect thank you very much for everything
26 November 2024
Looks great color vibrant and clear
17 December 2024
Unprompted review
Love it
Love it! The sign is exactly what I wanted, and the process was so smooth. Looks amazing in my room!
4 December 2024
Unprompted review
Amazing!
Amazing from start to finish with a product that was absolutely fantastic. Would certainly recommend these guys. Thank you for brilliant care and attention. Five stars all the way!🌟
8 December 2024
Unprompted review
LED VS Neon
Really satisfied with my purchase of sign for my pool room. Led that looks like neon @ 1/8 the cost.
29 November 2024
Its All Good…
The website was excellent and I found a sign easily, the communication once I'd placed my order was very good along with FedEx tracking. Really nice company that can be trusted to deliver a very good quality product 👌
27 November 2024
The light is really weak and am not…
The light is really weak and am not happy with the brightness I couldn’t see it in the daylight at all
17 November 2024
Better than I’d hoped!
Honestly, we bought this for a trade show and it is such an attention grabber! We went with hot pink and it is 7 feet long and Im obsessed! Looked phenomenal, came quicker than expected, absolutely recommend!
15 November 2024
Everything was amazing and super fast…
Everything was amazing and super fast delivery
15 November 2024
Needed to return sign (tragic event…
Needed to return sign (tragic event happened and didn't need it anymore) and they refused to help. I'm out hundreds of dollars and they couldn't care less about trying to make this right.
25 October 2024
Unprompted review
Reply from NeonsignLife
Hey there, we’re really sorry to hear about what you’re going through, and we genuinely sympathize. But business is business. The product you purchased was custom-made, so we can’t resell it. We also double-checked with you, and you confirmed there wasn’t a quality issue—it’s just that you no longer need it. In this situation, we hope you understand that our policy doesn’t allow for a return. Thanks for your understanding.
RECOMMEND!! Great Customer Service!
Ordered a sign for my daughters wedding - had a bit of an issue with the Shipper (FedEx) - however, when I reached out to NEONSIGNLIFE, they were extremely responsible and helpful. Would definitely recommend if you are looking for a Neon Sign! (Item was also packaged EXTREMELY WELL!!)
4 October 2024
Absolutely Love My New Neon Sign
I am thrilled with my new neon sign from NeonsignLIFE! The quality is exceptional, and the color is incredibly vibrant. It looks fantastic, and I've received countless compliments. The customer service was also excellent. Highly recommend—five stars!
1 October 2024
Unprompted review
Absolutely beautiful neon sign!
Absolutely beautiful neon sign!! Quick shipment as well!
5 September 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.