Neowall logo
Visit website

Neowall Reviews 

100
•
TrustScore 4.5 out of 5

4.6

Decoration and Interior Design Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company, often showcasing the impressive transformation of their living spaces. Customers frequently praise the exceptional quality of the composite materials, noting how modern and stylish they look once installed in homes. Buyers deeply appreciate the helpful and responsive support team that makes online ordering simple, smooth, and entirely stress-free for everyone. Some people were dissatisfied with occasional delivery delays, stock availability complications, or minor administrative mix-ups during their purchase process. Additionally, a small group of reviewers noted occasional communication gaps regarding tracking updates or delivery organization before their goods finally arrived.

What people talk about most

Product

People report positive experiences with product quality, highlighting that items are well-made, light-weight,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the extremely fast shipping... See more

Order

Customers had positive experiences with order, highlighting simple online processes, helpful support staff,... See more

Staff

Users describe positive interactions with staff members who are consistently helpful and knowledgeable.... See more

Quality

Clients share positive opinions on quality, highlighting that items are well-made, light-weight, and sturdy.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely Amazing service. Ordered my Decking yesterday morning, delivered this morning. Great product too! Came wrapped and no damage. Can't actually believe how good my experience has been with Neo... See more

Company replied

Rated 5 out of 5 stars

I chose Neowall as the decking looked great and the website was laid out easily for me to see and order what I needed. I had a few questions, so called up and Jake was extremely helpful. The websi... See more

Company replied

Rated 5 out of 5 stars

This is our second order we have used the wall slatting revamping the front of our bungalow (looks fab) and now we’re putting a composite flooring in our Garden Room . You get brilliant service from J... See more

Company replied

Rated 5 out of 5 stars

Not normally one for reviews but Jake at Neowall has been such a pleasure to work with, I felt it was justified. They've been so responsive (a real rarity in this day and age of total ghosting, even... See more

Company replied

Company details

  1. #142 of 207 best companies in Decoration and Interior Design Store

Written by the company

NEOWALL is a contemporary product for interior spaces that has taken the market by storm. It is what we call a Fluted Panel, (three-dimensional vertical channels that create a stylish effect with light and shadow). Fluted panels are a global phenomenon that brings a high-end styling take on decorative paneling. Whether you are a design professional or take an interest in modern-age interiors for your living spaces.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

100 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(100)

49 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

5m boards

Neowall was are choice to start with simply because they do 5m boards which worked out perfectly for our design. Unfortunately we had to go with someone else because the delivery time was to long.

16 April 2024
Rated 5 out of 5 stars

Neowall flooring and panels

I'm glad to say I had a positive experience with Neowall. The panels and flooring i ordered exceeded expectations, and the excellent service added to my overall satisfaction. Will order again when we are in anymore need. Many Thanks

19 January 2024
Unprompted review
Rated 5 out of 5 stars

Great service!

I contacted Neowall about getting a product out to me quickly as an unexpected change in the plans by my customer happened and Neowall was more than accommodating. I had my product for site the next working day.

Thank you!

23 January 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look