NerdWallet Reviews 3,357

TrustScore 3.5 out of 5

3.5

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers found the user experience to be straightforward and appreciated the ease of navigating the website. People often mentioned that the service made it simpler to find various options, eliminating the need to search multiple sites. The process of applying for financial products was frequently described as quick and easy. However, some people were dissatisfied with the pricing, noting that the rates offered were often much higher than advertised or expected, especially for those with good credit. A few other people also felt that the payment process was problematic, with some concerns regarding charges or issues after selecting a lender. Additionally, some customers mentioned receiving frequent communications after using the site for quotes.

What people talk about most

Price

Users describe negative interactions with price, frequently citing advertised low interest rates (e.g.,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease and speed of various... See more

Website

Clients share ambiguous opinions on the website. Many reviewers express significant dissatisfaction,... See more

Service

Reviewers mention ambiguous feedback about service. Some customers praise the service, highlighting... See more

Payment

Consumers find payment to be negative, often encountering issues such as hidden fees, unexpected charges, and... See more

Based on these reviews

Rated 4 out of 5 stars

Quick response with basic personal information to get pre approval and rate possibilities from several lenders showing varying lengths of lend, some with lender fees some without, and amounts requeste... See more

Rated 3 out of 5 stars

Auto loan rates were crap! I have two pre approvals for a full 1% less than the offers from Nerdwallet. Do you homework, check multiple sources before making a decision.

Rated 3 out of 5 stars

Rates too high. Too many spam calls immediately after. Credit Karma had better rates from the same companies and had even more options. This was fast to see offers though.

Rated 4 out of 5 stars

I use need wallet for most of my financial inquiries. From CC comparison to better understanding types of banking accounts and loan understanding I love how simple and approachable they make the infor... See more


Company details

  1. Financial Institution
  2. Review site

Written by the company

At NerdWallet, we believe that everyone should be able to make financial decisions with confidence. We’re building a team of Nerds with the knowledge, passion, and skills to make that happen. Use our trusted, objective ratings and reviews to make smarter financial decisions with NerdWallet’s.


Contact info

3.5

Average

TrustScore 3.5 out of 5

3K reviews

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Rated 5 out of 5 stars

Getting prospective on my options

I wanted to see my options to consolidate several bills with a lower %...you gave insight to several options which beats going thru thousands of options...thank you

13 December 2025
Rated 2 out of 5 stars

Nerd Wallet works with predatory lenders

While I appreciate their free services, I DO NOT RECOMMEND them for their loan options. I was looking for a business loan, signed up to get some offers, and have been bombarded by PREDATORY LENDERS. I can’t get them to stop. Do not ever sign up for any offers of low interest rate loans. One of them, before I realized what was going to happen, offered to finance my loan. They called me the next day and said that they could only offer three separate loans to total what I was asking for. If I took the loan, I would owe said company $20k, due in 7 days, on a $200k loan. They purposely split the loan up after saying their fee was 7.9% and that was all. By the time the three loans were totaled, the 7.9% became 10%. We turned that crap down and walked. Between the constant calls, emails, and texts, my phone doesn’t stop ringing. It starts at 8am and doesn’t stop until around 10pm. Nerd Wallet needs to stop doing business with loan sharks. DON’T SIGN UP FOR ANYTHING IF YOU VALUE YOUR PEACE.

8 December 2025
Unprompted review
Rated 1 out of 5 stars

Wide disparity between their ratings…

Wide disparity between their ratings and real life users. Look at Sofi as an example. Customer service and product/fee volatility is awful. Seems like they are now writing articles to push advertising and referral fees vs being unbiased.

10 December 2025
Unprompted review
Rated 1 out of 5 stars

Auto Insurance tool is a scam

I made the mistake of using NerdWallet's tool for auto insurance quotes. Rather than producing any actual quotes, they simply redirected me to sites of insurance companies hoping to gain a fee if I actually bought insurance. Worse, they used my personal information to sign me up for a NerdWallet account that I never asked for or wanted. This is the last time I'll use their site for anything.

9 December 2025
Unprompted review
Rated 1 out of 5 stars

I'M MAD

I didn't realize y'all were running my credit!! I'm mad! I also didn't want a bunch of calls!
After all this, I find out the loan I wanted assistance with, isn't even eligible.

8 December 2025
Rated 1 out of 5 stars

Misleading ads push debt relief instead of the personal loans advertised

Clicked on a personal loan ad to check their rates and after clicking through the form to get personal loans I instead got funneled to some bs debt relief website and they proceeded to start callous and emailing me about their program which I was never interested in or inquiring about to begin with! Will never try nerdwallet again for anything after that scammy experience.

5 December 2025
Unprompted review

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