Nerdywave Reviews 766

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 689 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, particularly the clothing and jerseys, noting that items often look even better in person. Many appreciate the unique designs and the comfortable feel of the materials. The customer service is frequently highlighted as excellent, with many people commending the helpfulness and responsiveness of the team. However, some customers also noted issues with sizing, suggesting that items can run smaller than expected, and recommending ordering a size or two up. Delivery times were occasionally a point of concern for some, with a few experiencing longer waits, especially for international shipments. A small number of reviewers also mentioned that some product images on the website did not perfectly match the received items, or that the quality of certain products, like rings or specific t-shirts, was not as high as anticipated.

What people talk about most

Product

People report positive experiences with product quality. Many reviewers praise the good quality material,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the great quality of... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express satisfaction, praising the ease of... See more

Delivery service

Users describe ambiguous interactions with delivery service. While many customers praise fast delivery, with... See more

Customer service

Clients share positive opinions on customer service. Many customers praise the helpfulness and efficiency of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love Nerdywave. Their clothing is great quality, and their website is nice and easy to navigate. I did accidentally purchase what I thought had been translated to AUD, but it was still worth it in U... See more

Company replied

Rated 4 out of 5 stars

It arrived quickly, I love the size and style. I ordered a grey having seen the colour on the website but it seems more blue but thats ok, the only thing is, I wish the image was a bit clearer ( only... See more

Company replied

Rated 5 out of 5 stars

What I ordered arrived which is rare nowadays. I love this material as it has this retro look and feel but obviously with Fresh Modern Prints. Would 100 percent purchase again as they seem to have man... See more

Company replied

Rated 5 out of 5 stars

Second time I've bought something from Nerdywave, terrific experience both times! Antoine helped me out through the WhatsApp service and walked me through every single one of my annoying question... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

766 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I got great help from Antoine and the…

I got great help from Antoine and the delivery came way faster than expected! The clothes are extremely comfortable and have quickly become my favourites, and if you just make sure to follow the wash instructions the prints hold up great!
I did order it a while ago compared to when I'm writing this, but I remember how happy i was with the fast shipping and great customer service!

14 March 2026
Unprompted review
Nerdywave logo

Reply from Nerdywave

Dear customer,
Thank you so much for your wonderful review 😊 We’re absolutely thrilled to hear you had such a great experience—from the fantastic help you got from Antoine, to the delivery arriving way faster than expected, and loving how comfortable the clothes are (they’ve even become your favorites!). It’s also awesome to know the prints hold up so well when following the wash instructions.

We’ll be sure to pass on your kind words to Antoine right away—he’ll be so happy to hear his help made your experience better! We truly appreciate you taking the time to share your positive memories of shopping with us, even a while after your order. Your support means the world, and we can’t wait to welcome you back for more great finds soon.

Best regards,
Nerdywave Customer Service Team

Rated 5 out of 5 stars

They were very helpful in the process.

They were very helpful in the process. Especially Antonie, he was very helpful in the refund process

14 March 2026
Unprompted review
Nerdywave logo

Reply from Nerdywave

Dear customer,
Thank you so much for your lovely review 😊 We’re thrilled to hear you had a great experience with our team and that Antonie was so helpful during your refund process—we’ll be sure to pass on your kind words to him! It means a lot to know we could assist you smoothly, and we truly appreciate your support. We look forward to welcoming you back soon.

Best regards,
Nerdywave Customer Service Team

Rated 4 out of 5 stars

Great experience

Great experience. Bought from multiple times. Well trusted

14 March 2026
Unprompted review
Nerdywave logo

Reply from Nerdywave

Dear customer,
Thank you so much for your amazing review 😊 We’re absolutely thrilled to hear you’ve had a great experience shopping with us and that we’ve earned your trust through multiple purchases—it means the world to us! We truly appreciate your continued support and can’t wait to welcome you back for many more great shopping experiences.

Best regards,
Nerdywave Customer Service Team

Rated 5 out of 5 stars

Overall great quality jerseys

Overall great quality jerseys, you get what you see on the site, great customer service and fast shipping.

25 February 2026
Unprompted review
Nerdywave logo

Reply from Nerdywave

Dear customer,

Thank you so much! We’re thrilled you’re happy with the jerseys, the service, and the shipping. Really appreciate your support! 😊

Best regards,
Nerdywave Customer Service Team

Rated 5 out of 5 stars

Great shirts, greater service

I ordered two times from nerdywave as the shirts from my first order were a bit small for my liking. However, the support was great and helped a lot. The new shirts from my second order were great, look good feel good type. The quality is actually better than I expected. Shipping time sure takes a short while, but that's alright. Will definitely come back to order some more! Thanks also to Antoine and all the others who helped!

12 March 2026
Unprompted review
Nerdywave logo

Reply from Nerdywave

Dear customer,

Thanks so much for your kind words—and for giving us a second chance! We’re thrilled the new shirts fit and feel just right, and we’ll be sure to pass your thanks on to Antoine and the team. Can’t wait to see you back for more! 😊

Best regards,
Nerdywave Customer Service Team

Rated 3 out of 5 stars

Look and feel fine, but size is significantly smaller than advertised.

Ordered 5 Jerseys. All designs look good. Fabric is fine. Sizing is very small. Jerseys are supposed to be a bit more loose fit to start with, but the 4XL feels like a snug 3XL t-shirt. Too uncomfortable to wear for me. Sad waste of money.

11 March 2026
Unprompted review
Nerdywave logo

Reply from Nerdywave

Dear customer,

We are deeply sorry to learn that the jersey size is not right—especially since a relaxed fit is part of its design philosophy. You are absolutely right; a size 4XL should be loose and comfortable, not tight.
If you would like, we can exchange it for a larger size jersey. Just provide your order number and we will process it immediately.
Thank you for your valuable feedback—it helps us improve our service, and we sincerely hope to resolve your issue properly.

Best regards,
Nerdywave Customer Service Team

Rated 5 out of 5 stars

Excelent T-shirts and experience

I had an excellent experience buying from here. The website is easy to use, with lots of very nice and original designs for all tastes.

The purchase process was quick and the delivery arrived even sooner than expected. The T-shirts are very good quality, looking even better physically!

In addition, the customer service was nice and fast (thanks Miranda for helping me and sorry for my confusion!).

I will definitely buy here again if I want to expand my T-shirt collection. Highly recommended for any lover of geek culture.

20 February 2026
Unprompted review
Nerdywave logo

Reply from Nerdywave

Dear customer,

Thank you so much for your wonderful feedback! We’re thrilled you loved the designs, quality, and service—and we’ll be sure to pass your kind words along to Miranda!
We can’t wait to welcome you back for your next geek-chic tee. 😊

Best regards,
Nerdywave Customer Service Team

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Excellent 10/10😊

Items look exactly like the picture and excellent quality! Communication between the team when I asked questions were great also. I don't understand some of the negative comments. Order came quicker than expected also will be back again for sure and the price is excellent aswell

6 March 2026
Unprompted review
Nerdywave logo

Reply from Nerdywave

Dear Customer,

Thank you so much for your wonderful feedback! 💛
We’re thrilled to hear that you loved the quality of the items and our customer service.
Your satisfaction means a lot to us, and we’re so happy the order arrived earlier than expected!
We truly appreciate your support and can’t wait to have you shop with us again soon. 😊

Warm regards,
Nerdywave Customer Service Team

Rated 5 out of 5 stars

Good quality and great designs

Good quality and great designs, plus Antoine was very helpful,definitely I'm buying more ts

6 March 2026
Unprompted review
Nerdywave logo

Reply from Nerdywave

Dear Customer,

Thank you so much for your kind review! We’re thrilled to hear that you love the quality and designs of our products.
It’s wonderful to know that Antoine was able to assist you and make your experience even better — we’ll be sure to share your kind words with him! 💛
We truly appreciate your support and can’t wait to serve you again soon.

Warm regards,
Nerdywave Customer Service Team

Rated 5 out of 5 stars

Awesome

Awesome. On 6 Pairs and growing. Thanks Antoine for helping with the checking of the deliveries. Solid

6 March 2026
Unprompted review
Nerdywave logo

Reply from Nerdywave

Dear Customer,

That’s awesome — thank you so much for the amazing feedback! 🙌
We’re thrilled to hear you’re already on six pairs (and counting!) and that Antoine could assist you with your deliveries.
Your continued support really means a lot to us, and we’re excited to keep being part of your growing collection! 💛

Warm regards,
Nerdywave Customer Service Team

Rated 5 out of 5 stars

Best gym shirts

I love the shirts for the gym, they work as great pump covers while not making you look too boxy. The material is also super comfortable. 5 stars, no complaints

5 March 2026
Unprompted review
Nerdywave logo

Reply from Nerdywave

Dear customer,

Thank you so much! 😊
We’re thrilled to hear our shirts are crushing it at the gym — perfect fit, comfy fabric, and stylish to boot? That’s the goal!
5 stars from you means the world. Happy lifting! 💪👕💙

‍Have a nice day,
Nerdywave Customer Support Team

Rated 4 out of 5 stars

Thin cardigan received

I ordered a cardigan from Nerdywave. I was quite disappointed when I received it and opened the package.
It is extremely thin, to the point it is see through. The print is very 'mute' and not as bright as advertised. Made of very very fine knit which will snag on the slightest catch. Also loose stitching around the buttons. I will still wear the cardigan, but it's not a cold weather cardigan.
I left a remark on a Nerdywave Facebook post about their cardigan, and was surprised to receive a message through messenger from them several minutes later asking for further details.
I informed them of the problems and although they didn't admit any issues as to why the cardigan is so thin, they offered me a 20% refund which I accepted, and received in my bank the next day.
Hope not all the their products are poor quality, but I couldn't fault their customer service.

28 February 2026
Unprompted review
Nerdywave logo

Reply from Nerdywave

Dear customer,

Thank you so much for taking the time to share such a thoughtful and detailed review — we truly appreciate your honesty and fairness.
We’re grateful you acknowledged our customer service response — we strive to listen, act quickly, and make things right, even when we fall short on product quality. Your feedback has already been shared with our production team to re-evaluate fabric weight, print saturation, and finishing standards for future batches.
Thanks again for your grace, clarity, and support. We hope to earn back your full confidence with better pieces down the line.

‍Have a nice day,
Nerdywave Customer Support Team😗

Rated 5 out of 5 stars

Great customer service with Antoine and…

Great customer service with Antoine and the clothes are a really nice Quality for the price. Questions are anwsered really quick and I got frequent updates.

10 February 2026
Unprompted review
Nerdywave logo

Reply from Nerdywave

Dear customer,

Thank you so much! 😊
We’re so glad you had a great experience — and we’ll be sure to pass your kind words on to Antoine!
It means a lot that you noticed the quality, quick replies, and updates. We’re here whenever you need us again! 💙👕

‍Have a nice day,
Nerdywave Customer Support Team

Rated 3 out of 5 stars

Order at least 2 sizes up.

I love the print of all four shirts I ordered.
I love the feel of the fabric.
It took nearly a month for my shirts to arrive.
I ordered 2 shirts in 4XL and 2 in 5XL. Three of them are labeled 4XL, and one is labeled 5XL. All of them are exactly the same size, which is *far* too small.

5 March 2026
Unprompted review
Nerdywave logo

Reply from Nerdywave

Dear customer,

Thank you so much for your compliments on the print and the feel of the fabric—we're so glad you enjoyed the design and the material!
We also understand that the nearly month-long wait must have been frustrating for you—far exceeding our expectations.
Here's how we'd like to resolve this properly: Partial compensation—no return required (considering the hassle and shipping costs of returns).
Alternatively, if you'd like, we'll remake all four shirts using a verified pattern to your actual size.
Please reply with your order number and your choice—we'll process it immediately.
Thank you again for your honesty and patience. You deserve better service, and we promise to resolve this issue promptly.

‍Have a nice day,
Nerdywave Customer Support Team

Rated 5 out of 5 stars

Great gear

Great gear. And having access to WhatsApp chat with an actual person other than a bot for any questions or updates is one a step ahead of most places. Antoine was helpful each step of the way

Only downside that can’t be helped is the time it takes to ship the stuff out but it’s worth the wait. And always order a size up than you are as fits are small 3XL is about same size as a uk XL in some tops

5 March 2026
Unprompted review
Nerdywave logo

Reply from Nerdywave

Dear customer,

Thank you so much for the kind words! 😊
We’re thrilled you love the gear — and we’ll be sure to pass your praise on to Antoine!
Thanks also for the helpful sizing tip; we’re working to improve fit guidance so others know to size up. And we truly appreciate your patience with shipping times.
You’re the best — thanks for trusting us! 💙👕

‍Have a nice day,
Nerdywave Customer Support Team

Rated 1 out of 5 stars

It looks faded and the back don’t look…

It looks faded and the back don’t look like it’s supposed to look like the picture ! The quality is not bad, but I did not like it. I thought it could be more darker and the picture is different.

28 February 2026
Unprompted review
Nerdywave logo

Reply from Nerdywave

Dear customer,

We apologize, the printed color you received is lighter or slightly different from the product image. While the fabric quality met expectations, we understand that color depth and design accuracy are equally important—we are deeply disappointed when they don't match the advertised colors.
Please reply to our email, and we will review this matter with the production team to ensure future prints are more consistent with the images.
Thank you again for your support and honest feedback.

‍Have a nice day,
Nerdywave Customer Support Team

Rated 5 out of 5 stars

Great designs

Great designs, super fast delivery!

10 February 2026
Unprompted review
Nerdywave logo

Reply from Nerdywave

Dear customer,

Thank you so much! 😊
We’re thrilled you love the designs — and even happier we could get them to you quickly!
Thanks for your support! 💙

‍Have a nice day,
Nerdywave Customer Support Team

Rated 5 out of 5 stars

Fast shipping and high quality phone…

Fast shipping and high quality phone case.

2 February 2026
Unprompted review
Nerdywave logo

Reply from Nerdywave

Dear customer,

Thank you so much for your kind review!
We’re thrilled to hear you’re happy with the fast shipping and high-quality phone case!

We really appreciate your support 😊

Nerdywave Customer Support Team

Rated 5 out of 5 stars

Regarding customer service

Regarding customer service, Antoine did a wonderful and thoughtful work, putting at ease any question I had package related. I'm excited for it to come.

25 February 2026
Unprompted review
Nerdywave logo

Reply from Nerdywave

Dear customer,

That’s so wonderful to hear — thank you! 😊
We’ll make sure Antoine gets your kind words (he’s going to smile all day!). It means a lot that he could ease your mind about the package, and we’re just as excited for you to receive it!
Thanks for your trust and patience. Enjoy every detail when it arrives! 💙

‍Have a nice day,
Nerdywave Customer Support Team

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