This company has a top notch customer service dept. There was an issue with my initial order that was completely resolved and was way more than I ever expected. I've been using the cream for about... See more
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Replied to 40% of negative reviews
Typically replies within 2 weeks
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Have not tried the product yet
Have not tried the product yet. Advertisement is intriguing. Thank you

Reply from Nervalley
The company is not honest
The company is not honest. I ordered a cream and I changed my mind right way. Rite way I sent an email to customer service for cancellation. For the fallowing 3 weeks I emailed customer service and I called several times, they never got back to me.
In the meantime the cream was delivered and I kept sending email without responses.
I lost my money

Reply from Nervalley

Reply from Nervalley
Pure Relief Comparison A Failure
I bought Pure Relief to compare their competitor. The relief is just ok to the burning in my feet, but the biggest complaint I have is the consistency and the gooey feeling it leaves on my feet and mostly on my hands after rubbing it in.
It's a game changer for me. I'm really disappointed, and I'm going to ask for a return & refund.

Reply from Nervalley
Repair, Support and follow throug
Easy order process. Full details explained on how it works to help me achieve my pain relief goals. Confident in the products 90 day refund. Tried many other “so called” relief creams without any continued support to further healing damaged nerves.

Reply from Nervalley
Ease of product selection
Ease of product selection. The real test will come when the product arrives and put though the model mentioned in the video.

Reply from Nervalley
It was easy enough to do
It was easy enough to do, plus I really need some relief so it sounds good I hope it works like you ssy!!

Reply from Nervalley
These ratings are bogus as most of the…
These ratings are bogus as most of the respondents hadn’t even received or used the product!!!! How deceiving can they be???? CAVEAT EMPTOR/BUYER BEWARE!!!

Reply from Nervalley
I have been using this cream for a…
I have been using this cream for a month and it have given me so much relief from having soreness in my knees and feet and legs, neck, back i am so thankful for this cream thank you all for this cream
Total Relief

Reply from Nervalley
I have never tried this product before…
I have never tried this product before and am hopeful that it works as represented.

Reply from Nervalley
I like the special prices
I like the special prices and can’t wait to get mine. The only thing I don’t like is the fact that you don’t say up front, after we have placed our order, that your product won’t work as well unless we buy your other products. I was under the impression we only needed the jar and then you tell me long term it doesn’t work as well with out the nerve repair. But, if it works, I will continue to use it.

Reply from Nervalley
I enjoyed the video
I enjoyed the video. However, I cannot pay an extra $57 for the gummies.
Thank you and I will inform you of how the cream helps.
Vernie

Reply from Nervalley
A great job loved this offer it was…
A great job loved this offer it was great and now I know

Reply from Nervalley
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