Nestasia Reviews 

189
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, most reviewers were somewhat happy with their experience overall. Consumers often praise the attractive aesthetics, wonderful home decor items, and careful packaging that effectively protects fragile goods during transit. Many individuals also point out that orders frequently arrive on time and the items look wonderful in their living spaces. Some reviewers were not happy with frustrating shipping delays, long wait times, and missing items in their delivered packages. People frequently note receiving damaged goods, broken items, and dealing with unhelpful customer support when trying to resolve these issues. Others additionally mention misleading policies and delivery personnel failing to properly attempt home drop-offs.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a wide variety of experiences. While some... See more

Quality

Reviewers highlight ambiguous aspects of quality, expressing mixed experiences with their purchases. Many... See more

Delivery service

Reviewers share mixed feedback about the delivery service, reflecting a wide range of experiences. Some... See more

Order

Customers had ambiguous experiences with order, highlighting both positive and negative encounters. Some... See more

Customer service

People report ambiguous experiences with customer_service, noting severe frustration alongside occasional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing experience visiting at Nestasia Store at CP 67 Mohali. Staff was very helpful there with a good nature and active response. Must visit Nestasia CP67 for the products which Decor your homes p... See more

Rated 5 out of 5 stars

I urgently needed 11 gifts, as the ones I had ordered before did not get delivered and were problematic. Nestasia gracefully took up the order and delivered perfectly before the time. I will always be... See more

Rated 5 out of 5 stars

It was my first time ordering with Nestasia and I received a broken mug for my order. The minute I brought this to the customer service team they immediately helped me resolve the issue by dispatching... See more


Company details

  1. Rug Shop
  2. Mirror shop

Information provided by various external sources

Curated collections of artisanal Home Décor products blending traditional techniques with modern designs and unique, natural materials, handpicked from South East Asia to preserve regional cultures and bring sustainability to the artisanal families.


Contact info

3.0

Average

TrustScore 3 out of 5

189 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.0

All reviews

(189)

46 reviews in the last 12 months

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Rated 1 out of 5 stars

The pieces were broken

The pieces were broken, the refund policy of this website sucks, I ordered for the first time from here and they were a huge disappointment. the original shipment was delayed 5 days and when received my items were broken. I certainly do not recommend this company.

19 June 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed – No Spare Parts Available Despite Regular Maintenance

I’ve been using Nestasia’s Sealed 3 compartment tiffin with care, including weekly deep cleaning using vinegar and baking soda to maintain hygiene. Still, the gasket developed mold over time which can happen with regular use of food containers.

When I contacted the brand for a replacement gasket, I was told that spare parts are not available and that gaskets only come as part of a full set. This essentially renders the entire tiffin unusable just because of one small, essential part.

It’s extremely disappointing that a brand offering food storage products doesn’t provide access to basic replacements. This approach is not only impractical but also unsustainable. It seems the product may be outsourced and resold without any long-term support or parts availability.

I would not recommend this product to anyone expecting durability, good customer service, or responsible after sales support.

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent buy

The product was very good and as per the description in the picture and it was delivered before time.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

My experience with Nestasia

The order was delivered ahead of schedule, they considered my request of making the delivery early which was very humble of them. The order was beautiful, I ordered a pink vintage heart shaped mirror.

The quality was good as well as the pricing.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

I m happy with my exchanged product…

I m happy with my exchanged product this time I like the packaging its perfect everything came in one piece and intact and i m also greatful to the team for assistance and early delivery 👍👏 thank you

10 May 2025
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money with their products

Well, i had the worst experience with them, it was broken into small pieces and yet they wanted me to open the box and share photos and videos as per their policy. Also, their policy does not have refund to bank account. I had to request my family member to remove the broken pieces and send me a video. As their team wanted complete. When I agreed for replacement they asked me for a video and said only one jar is broken and we will get that one jar replaced. How unprofessional can a team be? First asking me to take detailed video and then mentioning that we will replace only one jar, when i asked for refund they said it will be in your credit of your account. How can i use the credit when all the experience was so bad. Worst experience with any home decor company. Will not call this as a brand. Don’t waste your money.

4 May 2025
Unprompted review
Rated 5 out of 5 stars

Glass jars of my choice & Safe delivery

Delighted to receive my glass jar order today.
Very good safe packing which ensured safe delivery.
Prompt and ethical transaction by Nestasia.
This is my third time purchase. Would love to order again if I require specific products.

1 May 2025
Unprompted review
Rated 1 out of 5 stars

Misleading product description

Misleading product description. I purchased an Insulated travel tumbler. Though the description states that it keeps drinks hot for up to 8 hours and cold for 10 hours , in actual its only 3 hours max. When asked the Company refused to take any responsibility of it , stating you have crossed the return timeline. What about the incorrect product claim then ? No ownership of that ? Will never trust nestasia products ever again. When you are at wrong why is the return policy coming in? This is nothing but shrugging off one's responsibility. Unethical practice!

15 March 2025
Unprompted review
Rated 1 out of 5 stars

I ordered the wooden tray and the…

I ordered the wooden tray and the quality of the material is so poor and try to return and asked for refund the amount and they are not ready to refund and forcing us to buy other items. Customer care service is very bad.

24 January 2025
Unprompted review
Rated 1 out of 5 stars

Froud company

I have ordered the bowl send on adequate size when i ask for refund they denied refund and stopped responding my call

8 December 2024
Unprompted review

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