Nestasia Reviews 

189
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, most reviewers were somewhat happy with their experience overall. Consumers often praise the attractive aesthetics, wonderful home decor items, and careful packaging that effectively protects fragile goods during transit. Many individuals also point out that orders frequently arrive on time and the items look wonderful in their living spaces. Some reviewers were not happy with frustrating shipping delays, long wait times, and missing items in their delivered packages. People frequently note receiving damaged goods, broken items, and dealing with unhelpful customer support when trying to resolve these issues. Others additionally mention misleading policies and delivery personnel failing to properly attempt home drop-offs.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a wide variety of experiences. While some... See more

Quality

Reviewers highlight ambiguous aspects of quality, expressing mixed experiences with their purchases. Many... See more

Delivery service

Reviewers share mixed feedback about the delivery service, reflecting a wide range of experiences. Some... See more

Order

Customers had ambiguous experiences with order, highlighting both positive and negative encounters. Some... See more

Customer service

People report ambiguous experiences with customer_service, noting severe frustration alongside occasional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing experience visiting at Nestasia Store at CP 67 Mohali. Staff was very helpful there with a good nature and active response. Must visit Nestasia CP67 for the products which Decor your homes p... See more

Rated 5 out of 5 stars

I urgently needed 11 gifts, as the ones I had ordered before did not get delivered and were problematic. Nestasia gracefully took up the order and delivered perfectly before the time. I will always be... See more

Rated 5 out of 5 stars

It was my first time ordering with Nestasia and I received a broken mug for my order. The minute I brought this to the customer service team they immediately helped me resolve the issue by dispatching... See more


Company details

  1. Rug Shop
  2. Mirror shop

Information provided by various external sources

Curated collections of artisanal Home Décor products blending traditional techniques with modern designs and unique, natural materials, handpicked from South East Asia to preserve regional cultures and bring sustainability to the artisanal families.


Contact info

3.0

Average

TrustScore 3 out of 5

189 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.0

All reviews

(189)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I bought a set of glassware to be…

I bought a set of glassware to be delivered as a 10th anniversary gift.It all looked very rosy on the website but when the package was delivered the packaging was very inferior and out of 6 , 2 glasses were broken to bits.This just shows they try to sell products creating more margins by inferior packing .Have initiated an exchange but never ordering from here .

11 February 2023
Unprompted review
Rated 5 out of 5 stars

TRUSTED SITE OF ONLINE CROCKERY

Around a year I'm purchasing from Nestasia.. always I get Amazing service.. whenever I feel any problem I contact in wapp and they try to solve my prblm... I'm very much pleased with its quality, colour, finishing, packing etc... Its seem to be over priced but whenever u compare with local market's products u may understand that a company which gives us antic,delicate, best quality products in our doorsteps, its may be a little bit of high priced nd that is genuine.Whatever I'm a fan of nestasia crockery. I always buy nestasia crockery using best coupon code that is ever worth.. ri8 now I've huge collection and I would suggest everyone who love ceremic, nestasia crockery is best option. I'll buy more... Keep going Nestasia 💖💖💖

18 December 2022
Unprompted review
Rated 1 out of 5 stars

Too costly items and if u return the…

Too costly items and if u return the product then you can not get your money back. Instead of money they give u points and points can be used in next purchase from this cheater Ecom company... product costly tha description jaisa kuchh nahi tha .. tabhi to return Kiya...ab points bhi use karna hai to unka hi product use karna padega.... shame.. never trust and never buy from nestesia

28 January 2023
Unprompted review
Rated 5 out of 5 stars

A wonderful shopper experience

I ordered a journal from Nestasia for the New Year. I was pleasantly surprised by their prompt delivery services to start with. Also the product is of very good quality and looks exactly as shown in the picture. This was my first order from them. Will definitely purchase more items for the quality of their products as well as services.

4 January 2023
Unprompted review
Rated 5 out of 5 stars

I have bought ceramic bowls, cups as well as a piece of wall decor

I have bought from here about 3 to 4 times and each time the customer service has been awesome. The first time I bought from here there was an issue with the product due to improper handling by the delivery people and the company was prompt in sending me a replacement. The products are always matching the description and they also have correct measurements. The product quality and durability is pretty good but it also depends on how the customer handles it as I have bought ceramics from them.

1 January 2023
Unprompted review
Rated 1 out of 5 stars

Substandard quality and rigid return policy for defective products

Please do not go by their images. Nestasia sells products overpriced and worst is when you receive defective products they stub their stupid policies and give all sorts of excuses. Worst is for return shipment they ask you to pay. I am such an idiot to order once again after burning my fingers once. I am attaching the images of products that are prices 500-600-690 but trust me they are not even worth a 100 bucks

16 December 2022
Unprompted review
Rated 5 out of 5 stars

Great brand! Great products!

I have been ordering from nestasia for the last year ir so since the lockdown happened and not once have I been disappointed. The products are of great quality, the options varied and pice reasonable than many other brands. The packing is solid and delivery very quick. Purchased a coloured hourglass recently from nestasia. I had seen the same product on an international site and were charging shipping as expensive as the product cost. Luckily I found it on nestasia and it was at half the price. Will surely keep purchasing from here.

4 November 2021
Unprompted review
Rated 4 out of 5 stars

Beautifully finished ceramics

I've ordered twice from Nestasia and love the products - great quality and colours, true representations of those on the website. Upon querying why the pieces aren't branded, I was informed that their volumes don't allow for it at present. A bit on the pricey side, but a good investment in my opinion.

24 October 2021
Unprompted review

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