Jumped into a tournament on the site and honestly, it kept me hooked. Watching my rank shift every hour, chasing after those top spots was oddly thrilling even though I didn’t clinch first place. Felt... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good site for basic gambling. Sometimes the offers dont always load and bet settling takes long in comparison to most sites. Offers could be better. Welcome offer was good when I signed up. Any issues... See more
Company replied
Not really fan leaving any reviews to gambling sites ,coz I always lose haha But I want leave a comment to those guys who thinks they not will able to withdraw money. So what happen,I open my accou... See more
Company replied
It has good range of games plus its daily wheel for now, I'm sure it might be different in the future but it's really good and not only gives you spins on a good game, unlike other sites which gives y... See more
Company replied
Company details
- #13 of 45 best companies in Online Casino or Bookmaker
- #5 of 15 best companies in Betting agency
- #8 of 33 best companies in Casino
- #27 of 27 best companies in Lottery vendor
About NetBet.co.uk
Written by the company
Bet £20 & Get 100 Free Spins
- 1. Opt-in & Bet £20 on any slots
- 2. Claim your 100 Free Spins under Rewards
- 3. Reel in your wager free spins on Big Bass Splash!
***Terms Apply***
https://casino.netbet.co.uk/welcome-bonus
- 1. Opt-in & Bet £20 on any slots
- 2. Claim your 100 Free Spins under Rewards
- 3. Reel in your wager free spins on Big Bass Splash!
***Terms Apply***
https://casino.netbet.co.uk/welcome-bonus
Contact info
United Kingdom
- netbet.co.uk
4.1
Great
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not a good site just take your money ,
2 June 2026
Unprompted review
Reply from NetBet.co.uk
Hi Kim,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your recent experience hasn’t met your expectations. Please rest assured that all our games operate using a certified Random Number Generator (RNG), ensuring complete fairness and randomness. The outcomes are not influenced by previous results or individual account activity. Additionally, each of our games and providers is audited by independent authorities to ensure the RNG is functioning correctly and in compliance with industry standards.
We want to emphasize that all players have an equal chance of winning, but outcomes can vary as they are purely random.
We appreciate your continued support, and if you have any further questions or concerns, please don't hesitate to reach out to our support team at uk-support@netbet.co.uk. We’re here to assist you.
Thank you again for your time, and we hope to welcome you back soon.
Best regards,
The NetBet Team
The fact there are such great reviews…
The fact there are such great reviews for this company sum up everything that's wrong with Trustpilot
I notice all the 5 stars only talk about customer service, not about the dreadful sports odds and awful limits. It's embarrassing to see such nonsense being allowed on here.
I was sent my info in and 6 weeks later was restricted to such a derisory amount that I never used again
1 June 2026
Unprompted review
Reply from NetBet.co.uk
Hi Jake,
We’re sorry to hear that your experience did not meet your expectations. We understand your frustration regarding betting limits and appreciate you taking the time to share your feedback.
Please note that account reviews and betting limits are based on a variety of factors and are applied in accordance with our trading management policies, and are a standard practice across the industry.
As for the odds, these can vary between operators depending on a number of factors, including market conditions, trading models, and event-specific risk assessments. While we appreciate that you may have found better prices elsewhere, we continuously review our sportsbook offering to ensure we remain competitive across a wide range of markets.
If you would like any further clarification regarding your account, please don't hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
The issue was fixed immediately after…
The issue was fixed immediately after getting in touch with support.
5 stars.
1 June 2026
Reply from NetBet.co.uk
Hi Nigel,
We’re delighted to hear that your issue was fixed immediately after contacting support.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Lloyd,
We’re really pleased to hear that you had a positive experience and found our team member helpful. Thank you for taking the time to share your feedback — it’s greatly appreciated!
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Daniel,
We’re delighted to hear that you had a really good customer service experience. Providing friendly, helpful, and efficient support is always our goal, so your feedback is greatly appreciated.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
No fair chance to win at all
No fair chance to win at all
They're very hungry will steal all your money.
All the positive feedback must be fake.
I wouldn't recommend it
30 May 2026
Unprompted review
Reply from NetBet.co.uk
Hi Pawel,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your recent experience hasn’t met your expectations. Please rest assured that all our games operate using a certified Random Number Generator (RNG), ensuring complete fairness and randomness. The outcomes are not influenced by previous results or individual account activity. Additionally, each of our games and providers is audited by independent authorities to ensure the RNG is functioning correctly and in compliance with industry standards.
We want to emphasize that all players have an equal chance of winning, but outcomes can vary as they are purely random.
We appreciate your continued support, and if you have any further questions or concerns, please don't hesitate to reach out to our support team at uk-support@netbet.co.uk. We’re here to assist you.
Thank you again for your time, and we hope to welcome you back soon.
Best regards,
The NetBet Team
I guarantee you won't win!!
Stay well away from this site. I can guarantee you will not win. The slots simply do not pay out at all. It is not random whatsoever. It's every slot!! I've played 9 different slots and none of them pay out anywhere near what I've put in. How is it random when 9 different games behave exactly the same way. It's funny how I've put £20 into several slots and hit exactly £5 on the bonus. So it's "random" but multiple games have the exact same outcome?? That's not random is it 😅 Any bonus hit is pathetic and I'm not the only one saying that. There are loads of fake reviews here praising customer service, but I don't see any saying they've won substantially and withdrawn their winnings without issue. All the people in these reviews saying the bonus payouts are abysmal are 100% correct. Don't ignore them, they are right. Trust me when I tell you not to give these people your money. They will rip off and then tell you how fair and random it all is. It's nonsense!! The promotions are a joke too! I opted in for the welcome offer and it didn't work. I tried another one and it worked, but I had to wager £100 for 50 "free" spins. The so called "free" spins paid out £1.25. Be smarter than me and keep your money. You'll be much better off I assure you..
30 May 2026
Unprompted review
Reply from NetBet.co.uk
Hi Jonathan,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your recent experience hasn’t met your expectations. Please rest assured that all our games operate using a certified Random Number Generator (RNG), ensuring complete fairness and randomness. The outcomes are not influenced by previous results or individual account activity. Additionally, each of our games and providers is audited by independent authorities to ensure the RNG is functioning correctly and in compliance with industry standards.
We want to emphasize that all players have an equal chance of winning, but outcomes can vary as they are purely random.
We appreciate your continued support, and if you have any further questions or concerns, please don't hesitate to reach out to our support team at uk-support@netbet.co.uk. We’re here to assist you.
Thank you again for your time, and we hope to welcome you back soon.
Best regards,
The NetBet Team
Stay well away
Stay well away from this site scammers made a deposit as soon as I did the screen changed nothing would work have had to cancel my bank card.
29 May 2026
Unprompted review
Reply from NetBet.co.uk
Hi Brendan,
We’re sorry to hear about your experience. This certainly doesn’t sound like the experience we want our players to have.
We would really like the opportunity to investigate what happened and better understand the issue you encountered after making your deposit. Please contact our Customer Support team with the details of what occurred so that we can look into the matter thoroughly and assist you further.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
I have receive wonderful hope from…
I have receive wonderful hope from Henry so lovely customer support I'm so happy for his help
29 May 2026
Reply from NetBet.co.uk
Hi,
It’s great to know that our team's help made such a positive difference to your experience.
Thank you for taking the time to share your feedback — it’s truly appreciated.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
I have always found their customer…
I have always found their customer services very helpful and they are one of the best betting companies out there.
27 May 2026
Reply from NetBet.co.uk
Hi Mark,
We’re delighted to hear that you’ve consistently found our customer service team helpful.
Your support means a lot to us, and we’ll continue working hard to provide the best possible experience.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
This has to be the worst casino site…
This has to be the worst casino site I've been on, the bonuses on the slots are nigh on impossible to get... the payouts are crap and the welcome bonus, it says wager £20 on any slot for 100 free spins, I've spent £40 now on slots and it still says I've wagered £0... beginning to think it's a scam site
25 May 2026
Unprompted review
Reply from NetBet.co.uk
Hi Robert,
Thank you for taking the time to share your feedback.
We’re truly sorry to hear that your recent experience has left you feeling disappointed. We completely understand how frustrating this situation must feel, and we appreciate you bringing your concerns to our attention.
Please rest assured that all our games operate using a certified Random Number Generator (RNG), which ensures complete fairness and randomness. Outcomes are never influenced by previous results, account activity, or individual players. In addition, all of our games and providers are regularly audited by independent authorities to ensure full compliance with industry standards.
While every player has the same chance of winning, results can naturally vary due to the random nature of the games.
Regarding the Welcome Offer, we have checked this internally and can confirm that the promotion is currently functioning correctly, and we have not received similar reports from other customers. However, we completely understand your concerns and the impact this situation may have had on your experience. For this reason, one of our team members will personally reach out to you shortly to discuss the matter further and assist you in any way possible.
We truly appreciate your continued support and understanding. Should you have any further questions or concerns in the meantime, please don’t hesitate to contact us at uk-support@netbet.co.uk — we’ll be more than happy to help.
Thank you again for your time, and we hope to provide you with a smoother experience moving forward.
Best regards,
The NetBet Team
Quick and Helpful Customer Service
I accidentally miss-spelled my email address when signing up, and also didn’t properly opt in to the welcome offer before I started wagering. I reached out to customer service, got a very quick response, and they amended my email and retroactively opted me in to the welcome offer as a one off mitigation because I’m new to the platform. Very professional and great service.
25 May 2026
Reply from NetBet.co.uk
Hi Timot,
Thank you for taking the time to share your experience. We’re really pleased to hear that our customer service team was able to assist you quickly with both your email address correction and the welcome offer.
As a gesture of goodwill for a new customer, we were happy to help resolve the situation, and it’s great to know that you found the service professional. We truly appreciate your kind feedback and are delighted that your first experience with NetBet was a positive one.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
couldn’t recommend more
couldn’t recommend more. Customer service is amazing they help you with any issues you may have and are incredibly quick to find a solution. I would give 6 stars if i could
24 May 2026
Reply from NetBet.co.uk
Hi Lewis,
Thank you so much for such amazing feedback! We’re absolutely delighted to hear that you’ve had such a positive experience with our customer service and that the team has been able to help you quickly and effectively whenever needed.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi David,
We’re delighted to hear that you had a brilliant experience with our customer service. Providing friendly, efficient, and reliable support is always our goal, so your feedback truly means a lot to us.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Very nice customer service agent helped…
Very nice customer service agent helped me with free spins
22 May 2026
Reply from NetBet.co.uk
Hi Faith,
We’re really pleased to hear that you had a positive experience with our customer service and that our agent was able to help you with your free spins.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Anton,
We’re delighted to hear that you had an excellent experience with us! Thank you for taking the time to share your feedback — it’s truly appreciated.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
I joined today but I mistakenly forgot…
I joined today but I mistakenly forgot to opt in to the welcome bonus or didn't do it properly but I went straight on to live chat and max helped me out and credited me with the welcome bonus thank you max and to net bet highly recommended
20 May 2026
Reply from NetBet.co.uk
Hi Stefan,
We’re really pleased to hear that Max was able to help sort everything out for you with the welcome bonus.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Prompt verification and great goodwill…
Prompt verification and great goodwill gesture given. Knowledgeable staff and friendly.
19 May 2026
Reply from NetBet.co.uk
Hi Philip,
We’re delighted to hear that you had such a positive experience with our verification process and support team. It’s great to know you found the staff knowledgeable and friendly, and that the goodwill gesture was appreciated.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
really helpful betting team
17 May 2026
Reply from NetBet.co.uk
Hi Andrew,
We’re really pleased to hear that you found our betting team helpful. Providing friendly and reliable support is always our goal, so your feedback is greatly appreciated.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Chat is very helpful and explains…
Chat is very helpful and explains everything I think this is also a good site
16 May 2026
Reply from NetBet.co.uk
Hi Natasha,
We’re really pleased to hear that you found the chat support helpful and that everything was explained clearly.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
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