NetNerd Reviews 903

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

ABSOLUTE SCAM! BEWARE AND AVOID AT ALL COSTS! They say unlimited hosting and then because you upload files then they delete your files and email you saying you have filled their servers .. cant b... See more

Rated 5 out of 5 stars

I'm non-technical and worry about internet security and general issues with computers. However, these days, if I have a problem, I get in touch with Net Nerd via their portal. Within a few minutes I h... See more

Rated 5 out of 5 stars

I have been with these guys for around 16 years back in the FVS days. Out of all the hosting providers I have experienced in my career, these guys out perform all of them, even the big names.... See more

Rated 5 out of 5 stars

Originally came to Net Nerd as recommended by a friend and not been disappointed. Over the previous 2 years NetNerd has continued to be great value domain and web hosting. But the best part is th... See more

Company details

  1. Web hosting company
  2. Cloud storage service
  3. DNS Provider
  4. Email service provider

Written by the company

NetNerd is an established UK hosting provider, specialising in both free and cheap website hosting. We have over 55,000 loyal customers and host over 100,000 websites worldwide. Our offering revolves around fantastic customer service and solutions that are both affordable and effective.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

903 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Customer Service

if there was 10 stars I would select. I have been with company for a number of years. The customer service is stunning, responce time is perfect and any questions the team are more than happy to help.......

16 October 2021
Unprompted review
Rated 5 out of 5 stars

Internet Angels...!!!

I'm non-technical and worry about internet security and general issues with computers. However, these days, if I have a problem, I get in touch with Net Nerd via their portal. Within a few minutes I have someone sorting my problem...but more than that, speaking my language. They don't try and impress with gobbledygook that no-one understands...just sensible advice and solutions.

1 October 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, as always. Had probs setting up new computer, emails for our account, etc. Thought I had all info saved ... apparently not. Quick enquiry to the support desk ... all sorted. Great team there.

29 September 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I wanted to add an SSL certificate to my website, so I wrote a ticket seeking advice on what I should do. The technician responded that there was already an SSL that just needed to be added to the website, and did it for me straight away. The technician also advised that the ancient software I had built my website with would soon have problems on its current server, and offered to migrate it overnight so as to cause no disruption. This was done and was so easy for me. Excellent service

29 September 2021
Unprompted review
Rated 5 out of 5 stars

Replacement website…

I constructed my replacement website using WebPlus X8 and was having difficulties uploading, but they were able to sort out where I was going wrong and help me get it set up.

14 September 2021
Unprompted review
Rated 5 out of 5 stars

A problem with website publication

A problem with website publication was flagged up late one night. A reply was received overnight that provided the answer to the problem, so the downtime was kept to a minimum. Very good service.

28 August 2021
Unprompted review

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