Ordered unifi gear plus some cabling. Really good prices and super efficient service. There was a delay caused by the courier but support provided all explanation in a very friendly and polite way (t... See more
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- #4 of 17 best companies in Electrical appliance wholesaler
- #11 of 31 best companies in Electrical equipment supplier
- #71 of 192 best companies in Electronics store
- #6 of 19 best companies in Internet shop
- #9 of 26 best companies in Telecommunications equipment supplier
About NetXL
Written by the company
About NetXL
A trusted distributor of networking, IT infrastructure, smart technology and communications hardware, we're proud to offer you high quality products at competitive prices, best in-class delivery times and a service you can rely on.
We are passionate about the products we supply, and when you partner with us, our team is committed to go above and beyond to find the best solution for your needs.With next day delivery until 7pm and a knowledgeable customer service team, we are proud to provide you with a seamless purchasing experience from decision making to after-sales support.
We are partnered with major global brands, including Ubiquiti, Draytek, TP-Link and Aruba to offer you the latest networking and WiFi equipment, not to mention leading smart home technology, security hardware, IP phones, and antennas.Contact info
Unit 4, Riverside Business Park, GU1 4UG, Guildford, United Kingdom
- 0330 043 3000
- help@netxl.com
- netxl.com
Replied to 75% of negative reviews
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I have always ordered all my networking…
I have always ordered all my networking gear from NETXL, as their prices are highly competitive and they offer a wide selection of products. Today, I contacted them for an update on my order and had the pleasure of speaking with Travis. He was extremely polite, helpful, and professional throughout our conversation. Travis answered all my questions, provided thorough updates, and went above and beyond to ensure I was well-informed. I am absolutely delighted with the outstanding service he provided and sincerely grateful for his support. Thank you Travis, for your exceptional assistance, you are truly a star.

Reply from NetXL
Rachel was super helpful on a return…
Rachel was super helpful on a return and providing advice for a replacement. Friendly, efficient and helpful.

Reply from NetXL
Absolutely amazing Service provided by…
Absolutely amazing Service provided by Liam Hearne
I've purchased all my items from NETXL for my new network. I haven't got much experience on networking. Liam has been really helpful and helping me select the right items and advise me on how it should all connect. Setting up the network from scratch was a breeze couldn't believe how easy it was and what an impact it's made to my business. Fantastic service thank you. Liam will certainly come back to you in the future for more items.

Reply from NetXL
Great service and technical knowledge.
I've used NetXL a couple of times and found their prices and service to be very good.
Needing some mobile network advice I contacted NetXL and Travis was very quick to reply.
Thank you Travis for your help and advice.
Despite the item I needed being out of stock, but available elsewhere, I was willing to wait for stock to arrive as good customer service deserves to be rewarded with an order.

Reply from NetXL
Fast delivery and excellent service.
I ordered a router and an external antenna from NetXL. Unfortunately, the router turned out to be faulty - an issue clearly related to the manufacturer, not NetXL. Delivery was fast and within the expected timeframe. Due to the faulty router, I had to initiate a return, but thankfully the NetXL team was responsive and helpful throughout the entire process, replying the same day every time. The return went smoothly and without any issues.
I've kept the antenna and will be looking for a router with similar specs from a different manufacturer.
5 stars - the fault was with the product, not the excellent service from NetXL.

Reply from NetXL
A pleasure doing business with the team
A real pleasure to do business with Travis and NetXL. Travis was incredibly patient and helpful in quickly understanding and finding the right solution, and at a lower cost than what I was originally planning on. I will definitely be doing business with Travis and NetXL going forward.

Reply from NetXL
Very impressed with Travis
Very impressed with Travis, needed to push a quote through fast, asked him to help me with trade pricing, he did and quote was raised within minutes not hours.
Thank you Travis & NetXL

Reply from NetXL
Fantastic customer service from Travis…
Fantastic customer service from Travis Minnaar. No question was too much bother for him and there were many. Thank you.

Reply from NetXL

Reply from NetXL
Very helpful and quick
Very helpful initially with a quote and then progressing to an order. Order was processed quickly and shipped to us in a timely manner.

Reply from NetXL
Good sales experience and fast delivery
The communication from the sale rep was very swift and the delivery of the items happened within 48h of making payment. We were very impressed.

Reply from NetXL
The best customer support on the planet
After poor support from another company, Liam and the NetXL team were a breath of fresh air: Excellent advice, patience of saints and ready to explain and explain and solve. I had (for me) a complicated network and hardware system to setup and I could not have done it without Liam. A very very happy customer, and will recommended NetXL to all my contacts.

Reply from NetXL
Amazing and Reliable Service
Josh & the team were incredibly helpful and accommodating on a large and complicated order. There were no complaints when the order changed, and their swift responses meant there were no delays from their side. Even calling me if there were issues to ensure I received the message in a timely manner.
Really appreciate the effort and attention to detail in their service, will continue to use NetXL as a favourited supplier.

Reply from NetXL
Great company to deal will order came…
Great company to deal will order came in a couple of days would definitely recommend them

Reply from NetXL
Great comunication and easy order…
Great comunication and easy order process, would be 5 stars but free delivery for a £300 order would be nice, overall though a really good company.
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