neuroflow.com logo
Visit website

neuroflow.com Reviews 2

•
TrustScore 3 out of 5

2.9

Software company
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Software company

Written by the company

NeuroFlow is a HIPAA-compliant digital health platform that helps healthcare organizations manage behavioral health by connecting patients with care, monitoring progress through apps, and integrating data with electronic health records (EHRs) to improve outcomes and manage population health. It offers tools for risk stratification, self-care activities, provider support, and connects users to therapists, digital programs, and resources, aiming to improve access, engagement, and efficiency in mental healthcare for various partners, including the VA and health systems.

Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Did not deliver the offer

The survey seems pretty good. It concludes with an offer of a 10-page .pdf report. There is no report. The website portal has a 1 page report with very little info on it. Additionally, the site design appears hastily put together and is so slow that it feels like dial-up. Watch out, they also enter you into a subscription without telling you. I have asked for a refund.

20 January 2026
Unprompted review
neuroflow.com logo

Reply from neuroflow.com

Hello Michael,

Thank you for sharing your experience. We’re truly sorry for the frustration this situation has caused. Unfortunately, this review was posted in error and appears to be intended for a different NeuroFlow with the same name.

Our NeuroFlow (www.neuroflow.com) does not offer subscriptions or reports of the kind described. We have received multiple emails from others also trying to reach the other Neuroflow (www.tryneuroflow.com), which suggests there is ongoing confusion between the similar business names. We want to clarify that we are not affiliated with www.tryneuroflow.com in any way.

We understand how frustrating this can be, but we want to ensure feedback reaches the right place. To help avoid confusion for others, we kindly ask that this review be removed and posted on the appropriate company profile.

Thank you for your understanding,
The NeuroFlow Team

Rated 1 out of 5 stars

Scam

Complete scam, they just take your money. Stay away.

4 January 2026
Unprompted review
neuroflow.com logo

Reply from neuroflow.com

Hello Regina,

We’re sorry to see this and understand why an experience like the one you’re describing would feel upsetting. However, this review appears to be intended for a different company using a similar name.

NeuroFlow (www.neuroflow.com) does not charge consumers, offer paid tests, or collect payments of any kind. We’ve heard from several individuals who were attempting to contact another organization with the same name (www.tryneuroflow.com), which has unfortunately led to confusion. We want to clarify that we are not affiliated with www.tryneuroflow.com in any way.

We believe it’s important that feedback reaches the correct company so concerns can be addressed appropriately. To help avoid confusion for others, we kindly ask that this review be removed or posted on the appropriate profile.

Thank you for your understanding,
The NeuroFlow Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look