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See what reviewers are saying

Rated 5 out of 5 stars

First off - the GHK-CU Nasal spray changed my life. My hair and skin are loving it. Second - when I accidentally damaged the bottle for my spray, their customer support agent, Nichole, was so ki... See more

Rated 5 out of 5 stars

First off this company as a whole is exceptional. Fast email responses every single time and very helpful. Now to the product- even more exceptional. Seriously. My son and I both have sleep disorders... See more

Rated 3 out of 5 stars

Don’t know yet but won’t get back to me I want to tell them this Hi I’ve ordered some ghkcu nasal spray and it’s being sent to a post office and I haven’t received one tracking number yet so... See more

Rated 5 out of 5 stars

Neurogan tropicals are the most effective I've ever used. I had been suffering from Neuropathy pain in my lower legs for about a year. Luckily I stumbled across Neurogan products and tried out their 4... See more

Company details

  1. Vitamin & Supplements Shop
  2. Fitness and nutrition

Written by the company

Neurogan is a family-owned CBD company built from a personal story of healing. When doctors gave Grandma Lis just a few years to live, the harsh side effects of her medications left her searching for relief. That search led us to hemp, and after creating our first CBD remedy for her, she regained her strength and inspired us to share this natural option with the world. From that moment forward, our mission has been clear: to make safe, effective, and affordable CBD available for everyone. Today, we offer one of the widest selections of hemp-derived CBD products in the USA. Whether you prefer gummies, capsules, oils, tablets, creams, rubs, or other formats, our collection is designed to fit seamlessly into your daily routine. Each product is made with high-potency full spectrum hemp extract, third-party lab tested for safety and purity, and produced in cGMP and FDA-registered facilities. We stand for transparency, fairness, and results. With over 100,000 customers and 10,000 reviews, we remain committed to the values that started it all: make it personal, make it right, and make it fair. Neurogan exists to give you trusted tools for relief, better sleep, and more balance in life.


Contact info

4.2

Great

TrustScore 4 out of 5

28 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Abysmal Customer Service

Update: after not hearing from them I did a chargeback. Well that got their attention. They contacted me several times and have continued to contact me asking to have the company reverse that etc. I did, but the company won’t reverse the charge back so they’re on the hook. that said I do want to believe in this company because I think they offer some cool products, although they are a little misleading and shady on some of them. I was just looking at their NMN again, and they state their product is third-party tested; however their COA does not indicate what third-party lab tested the authenticity and the accuracy of the product. All it says is that the results were evaluated by somebody from Neurogan health and then another section that they use contracted third-party labs. But no name. Why wouldn’t you be transparent? so all in all I have to say don’t go with this company they’re because they are not transparent, Their customer service sucks and you really don’t know what you’re getting from them.

Original Review: Bought a few products from them a few weeks ago and I’m having a problem with one of them. I’ve emailed them twice *crickets*. clearly not a company that backs up its products or cares about its customers. They just want to sell. Will not purchase from them again and most definitely do not recommend them.

15 August 2025
Unprompted review
Neurogan logo

Reply from Neurogan

Hi Robin, we’re very sorry to hear about your experience. We aim to be as transparent as possible and are happy to provide all documentation that supports our COAs and testing process. Please email me directly at asa@neurogan.com or support@neurogan.com — we’d like to personally go through this with you. I’m not sure who on our end has restricted the chargeback, but we’re more than willing to work it out and make things right.

Rated 1 out of 5 stars

IMO: Neurogan+Health and Neurogan,(Both are under the same leadership: Jan Brandrup.) are nothing but "Bonka..."


I originally wrote a negative review about Neurogan, (Neurogan+Health) and their Fisetin product because it did nothing for me, while other Fisetin products from competitors were more effective, transparent, and honest about their third-party lab tests and marketing. After my review, the owner contacted me directly. We spoke on the phone several times. He apologized and admitted their Fisetin marketing was misleading, though he claimed it wasn’t intentional. I appreciated the honesty at first and accepted his offer to send me a range of their products to try, even though I told him it wasn’t necessary.

After receiving the products and giving them a fair shot, I found no improvement. In fact, I ended up throwing all of them away within two weeks. For less money, I could get better products elsewhere—and I already had better versions of most of what he sent, from other companies.

While the owner tries to build credibility by highlighting his Danish heritage, “Viking” roots, and family involvement, none of that matters when the company’s marketing is misleading and their health claims are not backed by real expertise. Several family members are involved in the company, but none have any formal background or credentials in health, medicine, or nutrition. One family member, in particular, is promoted as an “expert” but is actually a European B-list actor and singer—hardly a qualification for developing or endorsing health products.

Their third-party lab testing is mostly for their CBD products, not for their supplements, and the Denmark lab story is more of a marketing gimmick than a mark of scientific rigor. Most of Neurogan’s business is devoted to CBD and other cannabinoids (CBD, CBG, CBN, delta-9 THC), not health supplements. The company presents itself as caring about health, but CBD is not a cure-all and is often just a band-aid for deeper issues. Their marketing is heavy on faux empathy and light on substance.

The CEO has no formal education or credentials in health, nutrition, or medicine—just a background in engineering and failed ventures in unrelated industries. The “team of experts” is mostly marketers and advocates, not scientists or medical professionals. The company’s reputation as an “internationally famous” health leader is pure marketing spin.

In short, I cannot recommend Neurogan or its products. There are better, more transparent, and more effective options out there. If you’re skeptical, do your own research—there’s plenty of information available if you look beyond their marketing.
UPDATE: I received an email from TrustPilot. The company, Neurogan stated I had reviewed the wrong company and should be directed to Neuroganhealth.com. That is funny.
Neurogan+Health and Neurogan Health (neuroganhealth.com) refer to the same company. Neurogan Health is a distinct brand from Neurogan (the CBD company) but both are under the same family leadership, co-founded and run by Jan Brandrup. Neurogan Health focuses on longevity and cellular health supplements, while Neurogan specializes in CBD products. Nice try, Jan Brandrup! lol!

31 March 2025
Unprompted review
Neurogan logo

Reply from Neurogan

Hi Greg, we’re very sorry to hear about your experience and genuinely upset to read your words. No one should ever feel disappointed or misled by a company they chose to trust, and we don’t want anyone to go through something like this. Everything we aim to do is for the customer — from improving transparency and product quality to creating honest communication about what we offer. While we clearly fell short in your experience, we take this feedback seriously and will continue to work on earning back that trust.

Rated 5 out of 5 stars

Great Local Company

I had to switch CBD/THC companies and I tried Neurogan for my pet needs. The product I purchased had 4x more CBD in each treat and cost half as much as the other place. My pets love them and look for crumbs dropped for a few minutes. Neurogan is a local company and glad I found them. As soon as I am done using human products from other places, I will shop here for my needs as well.

28 February 2025
Unprompted review
Rated 5 out of 5 stars

The most trustworthy cannabinoid place…

The most trustworthy hempderived cannabinoid place to buy cbd and hemp derived delta 9 from.no other place comes close and their customer service is the best by far l forgot to add the free sample gummies to my last order and they said next time we'll give them.and l added free sample oil because their was no free gummies left, and to my surprise they remembered me and sent me them 2 packs on top of the free sample oil even if l forgot to ask.what eye to detail.and while other firms uses destillat and sometimes isolet, they don't the use prime grade hemp extract in almost everything almost always full spectrum but they have broad spectrum if you want that.and real lab reports instead of faked ones many sites use. And l like that you can taste the hemp that shows it's really 90% plant based, just love the real hemp taste.thank you neurogan for being so caring towards your customers, their is no comparison in quality or customer service your no.1

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Great store for buying CBD products

Great store for buying CBD products! They have a program where you can buy stuff and get poins to earn free stuff. When I made a mistake on an order for a free sample of something and had to call them they were very understanding and very helpful! Their products are very high quality as well! Totally recomend them!

22 December 2024
Unprompted review

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