Nevaeh Store Reviews 3,850

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,222 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, noting that the jewelry is beautiful, durable, and often mistaken for real gold. Many appreciate that the items do not tarnish or rust, even with daily wear, making them suitable for sensitive skin. The designs are frequently described as stunning, elegant, and well-crafted, with many reviewers loving their purchases and planning to buy again. However, some customers experienced issues with orders not arriving, delayed deliveries, or receiving damaged items. A few also reported dissatisfaction with customer service, mentioning slow responses or a lack of resolution for product issues, particularly regarding a strict return policy for damaged goods.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing satisfaction with the... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently praising the durability and... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express significant frustration,... See more

Delivery service

Consumers find delivery service to be ambiguous, with many experiencing significant delays and issues.... See more

Customer service

People report ambiguous experiences with customer service, with some finding it very helpful, reliable, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This company is very reliable for it's merchandise..I have bought so many items from there... It's custom service is also very helpful and reliable..

Rated 5 out of 5 stars

I’ve bought so many items from Navaeh & their pieces are absolutely fabulous! I’ve recommended 3 ladies from office who can’t thank me enough for bringing them in on these beautiful gems! We all have... See more

Rated 5 out of 5 stars

I have bought many jewellery items from Nevaeh store ,from the first point of order to delivery is efficient . The quality of each item is beautiful and hard wearing . When I have worn certain piece... See more

Company replied

Rated 5 out of 5 stars

I've bought many jewellery items from yous, uts absolutely gorgeous, looks very expensive and you can wear it anywhere without it being damaged, even my family members have started to buy an... See more

Company replied


Company details

  1. #264 of 287 best companies in Jewellery shop

Written by the company

NEVAEH - SPELL IT BACKWARDS... We are a UK based online jewellery store creating and delivering premium quality jewellery whilst maintaining affordability. Neaveh’s sole focus is ensuring each and every customer is satisfied with quality, price, speed of delivery and durability of each order. Sustainability is extremely important to us so we ensure, where possible, only the most eco-friendly metals are used to create our products without compromising the quality of the product. Each piece we design is hand crafted with love, but most importantly with knowledge. We promise to stay on trend and deliver you the jewellery you really want.


Contact info

4.0

Great

TrustScore 4 out of 5

4k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Missing items and poor customer service

I had missing items, customer service asked for pictures of what I was sent. I sent them this.
4 days and I’ve chased 4 times now and have heard nothing back from them. Radio silence.
No refunds, replacement or compensation. Very poor service from them.
I’m out of pocket and very sad as this was a gift and therefore now only have half a gift . Don’t order from them!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely in love with these pieces ✨…

Absolutely in love with these pieces ✨ They are hands down the best jewellery I’ve ever owned — stylish, waterproof, and incredibly durable. I’ve worn them non-stop and they still look perfect. Thank you so much for creating such amazing quality!

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Buyer beware- 10 item minimum per order(£60)

I have ordered pieces from Nevaeh in the past and they are fine, they are similar to other brands that sell tarnish free waterproof jewellery and tbh if you don’t know where these items are coming from, then you are very naive, as there is nothing handcrafted or unique about them. That’s fine by me, I just want everyday wearable pieces.

I went to have a look at their website and see they now have a minimum 10 item per order rule, each item priced at £6, essentially making you spend £60 per order.

Cheap bracelets and earrings that are worth no more than a few pounds are now listed for £6 with the original price of £60 and text next to the item stating you’ve saved £54, in what world is a stainless steel mass produced bracelet from the same place as your Shein order worth £60?! I won’t be buying again.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous pieces you won’t regret buying!!

I’ve bought so many items from Navaeh & their pieces are absolutely fabulous! I’ve recommended 3 ladies from office who can’t thank me enough for bringing them in on these beautiful gems! We all have super sensitive skin and had problem with artificial jewellery & since buying from here… never gone anywhere else. I highly recommend you try them you will not regret it! So thank you so much the team at Navaeh for fabulous pieces and amazing service all the way! :)

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Classy Jewellery and Great Collection

I love Nevaeh Jewellery and the range they provide ... I keep buying from them now and then for myself and my friends. Love their collection and I wish them to grow more and more and come up with great offers, variety of collection and customized jewellery options too. Recommend everyone to buy once and you'll become a regular customer to them. Good Luck to them for their growth 📈 Love You Nevaeh 🫶🤚♥️🧿

15 April 2026
Unprompted review
Rated 2 out of 5 stars

Poor quality.

Not sure why this company is highly rated. Purchased the ten piece collection. Low quality. Going in the bin.

8 April 2026
Unprompted review
Rated 4 out of 5 stars

Good quality products

The products are amazing and everyone loved them
I bought them as gifts for my sisters.
Only downside was the delivery it took very long but once received it was all good.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Jewellery

Amazing Jewellery, I think I got all the collections
Delivery very quickly ✨✨✨✨✨
And Customer Service was amazing when you needed

15 April 2026
Unprompted review
Rated 2 out of 5 stars

Unfortunately not the best experience

Unfortunately, although products are really nice I’m disappointed with part of my order. When I received my order a gem from one of the wristbands fell out the moment I took it out from the fabric pouch it came in. I emailed customer services with pictures and was informed on 10th March that replacement will be shipped free of charge and then on 17th got an email confirming it’s been added to replacement list. Unfortunately I’ve not received it until today. Appreciate this is independent business, but I’ll think twice before buying any products again. Shame as they look lovely.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Worst company to deal with had…

Worst company to deal with had bracelets for a couple of weeks and the clasp kept opening, nearly lost them. Now one bracelet has broken after 4 months. complained both times and was told they only cover the tarnish, nothing else, so they won't replace them. Most companies replace if less than a year. So beware if you buy from Nevaeh.......

12 April 2026
Unprompted review

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