I linked a fresh card option last week. The system asked for basic details. I entered everything correctly. It took just moments. The verification went through without delay. Now funds arrive instantl... See more
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my wifi dropped halfway through and the session recovered over about 2 minutes without losing anything. My stakes held and spins carried on. The interface rebuilt itself properly. Everything synced ba... See more
£86 payout history: the cashout returned to balance on cracked Samsung without a failed reason. Mobile page showed another cashout line during my short break.
I caught it because Message centre after £380 because the answer on library Wi-Fi skipped the round ID I sent. Transaction log changed without warning after 11 minutes.
Company details
Written by the company
A selection of online casinos for UK players judged on licensing, player protection, payment methods and user experience.
Contact info
United Kingdom
- info@new-sites-uk.site
- new-sites-uk.site
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Live chat queue 42 looked okay before…
Live chat queue 42 looked okay before the answer on iPad in landscape did not use the round ID. Profile page left the old status inside the account with £35 involved.
£86 payout history looked fine
£86 payout history looked fine, then minimum cashout changed on cheap Android from £20 to £50. Transaction log sent the casino question nowhere useful on my lunch break.
message centre after £63
message centre after £63: support from the casino profile quoted rules for a different promo. Profile page gave no clear status note and support gave no clear reason
Verification after £35 seemed fine…
Verification after £35 seemed fine until selfie upload completed after 8 minutes but the file was not saved. Casino page changed again during my short break.
The minimum withdrawal was £20 at…
The minimum withdrawal was £20 at signup but £50 when I tried to cash out.
The £5 max bet only showed after I'd…
The £5 max bet only showed after I'd activated the bonus.
The strange bit was Account pause…
The strange bit was Account pause screen: reality check timer reset after 18 minutes when I changed slots. Bonus screen contradicted the email with £140 involved
£86 payout history
£86 payout history: the cashout returned to balance on cracked Samsung without a failed reason. Mobile page showed another cashout line during my short break.
Still no £20 and it's been the whole…
Still no £20 and it's been the whole weekend.
I caught it because Message centre…
I caught it because Message centre after £380 because the answer on library Wi-Fi skipped the round ID I sent. Transaction log changed without warning after 11 minutes.
so the wagering figure on the offer…
so the wagering figure on the offer said 30x, the account panel counted to 40x and the agent quoted 35x, and none of the 3 matched what ran on my £25 bonus, which was 40x
Limit change Tue 20:18
Limit change Tue 20:18; weekly limit showed £50 after 17 minutes but confirm still opened for £140. Account history gave a vague status note at the payment step.
Cashback note Wed 17:59
Cashback note Wed 17:59: the free spins counter after 5 minutes dropped after one refresh. Lobby notice made the cashier wait hard to follow with £55 involved.
£35 still pending since Monday.
The annoying part was spend history…
The annoying part was spend history missed my £21 deposit. It stayed that way after refresh, and that did not add up
the messy bit was Limit change Wed…
the messy bit was Limit change Wed 16:17: reality check timer reset after a £380 account test when I changed slots. Lobby notice gave no clear reason between two emails
£140 debit card withdrawal
£140 debit card withdrawal; the payout button froze after 14 minutes and duplicated the pending request. Support reply contradicted the email before I closed the tab.
The cashier showed £20 minimum before…
The cashier showed £20 minimum before signup, £50 after.
Gameplay state preserved through…
Gameplay state preserved through extended pause.
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