ROXO Reviews 

83
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Jack from NewWebsite is great. Good value for money. Offers a great product for up and coming company's or even slightly dated already established companies that just need to update and refresh thei... See more

Rated 5 out of 5 stars

I can’t speak highly enough of Jack and the team at New Website. As a small business I didn’t really know where to start with designing something that would act as the shopfront for our offering. But... See more

Company replied

Rated 5 out of 5 stars

Positive: Professionalism, Quality, Responsiveness, Value My experience with Jack was excellent, he was quick to make changes, add features and move bits around as and when I requested. He literally... See more

Company replied

Rated 5 out of 5 stars

Jack was king enough to create my company Logo, which i quickly re-branded to based on the professionalism and attention to detail he brought to my business. Nothing was to much bother and Jack ma... See more

Company replied

Company details

  1. Web designer
  2. also in
  3. E-commerce service
  4. Web hosting company

Written by the company

We're currently rebranding to ROXO!


Contact info

4.9

Excellent

TrustScore 5 out of 5

83 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(83)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Service

Jack has been absolutely fantastic. He designed a fantastic logo and created a whole new website. Wish I had contacted him sooner as the work he has put into this is second to none. He has also been great with guiding me on how to manage things on the website myself. Would highly recommend his services.

21 February 2021
Unprompted review
ROXO logo

Reply from ROXO

Thank you so much for the review, that means a lot! I'm pleased to hear that you're getting on with the admin area - be sure to check out the "Whats New" section on the dashboard as we've recently released some bug fixes and improvements with the blog.

As always, please feel free to get in contact with me if you need any further assistance or have a suggestion/idea to share to make our facility even better for yourself and other customers.

Have a great week.

Rated 5 out of 5 stars

At first I thought it was to good to be…

At first I thought it was to good to be true! Jack was very welcoming and explained everything. The price was incredible and the speed of creating the most perfect website for my business was amazing! So happy & pleased.

20 February 2021
Unprompted review
ROXO logo

Reply from ROXO

Hey Nav,
It was a pleasure working on your website and I've had a lot of positive comments on it too! I'm really glad that you're satisfied with the service provided and look forward to catching up with you soon.

Rated 5 out of 5 stars

Exactly what we wanted

Very pleased with the service. Was professional in the service provided, but casual enough to have a discussion on specifically what our organisation needed. Result was exactly what we were looking for

29 January 2021
Unprompted review
ROXO logo

Reply from ROXO

I'm really glad that we were able to help your business and that you had a positive experience with us! We look forward to getting your other website live next week!

Many thanks

Rated 5 out of 5 stars

New business logo

After seeing a logo which Jack had put together for a friend of mine, I contacted him to help me come up with a design for my new electrical business. He was very prompt getting back to me, and within a day of the initial contact he had provided me with a quality design which was exactly what I asked for. Couldn't be happier with the result and would highly recommend him to anyone.

19 January 2021
Unprompted review
ROXO logo

Reply from ROXO

Glad you like your logo, Rob! Let us know when you're ready for us to start your website!

Rated 5 out of 5 stars

Fast and Professional

I contacted Jack as I was in need of a Website and his response was immediate. He set up my website in no time and I am very very happy with it. I strongly recommend! :)

18 January 2021
Unprompted review
ROXO logo

Reply from ROXO

It was a pleasure working on your website and it’s great to have you as a customer of ours! Best of luck with your new website!

Rated 5 out of 5 stars

Great logo design!

Very happy with the service I received from Jack. From when I first contacted him about creating a logo he was very professional and prompt in getting back to me. Any ideas I had or changes I needed to make Jack was more than happy to listen and work with me to get it right.

I would recommend Jack to anyone who is setting up a business and needs help with their logo or website, quick, good value and great service!

5 January 2021
Unprompted review
ROXO logo

Reply from ROXO

Thank you so much for the review Kieran! I'm glad to hear that you're satisfied with the services offered and would be more than happy to help you in future!

Rated 5 out of 5 stars

Highly Recommend!!

Jack was fantastic, helpful and professional through the whole process. He helped me design a logo, designed the website to an excellent standard. Great service, highly recommend.

7 December 2020
Unprompted review
ROXO logo

Reply from ROXO

Thanks for the positive review! I look forward to watching your business develop in 2021 :)

Rated 5 out of 5 stars

Can't fault Jack at New Website

Can't fault Jack at New Website. He did exactly what he said he would do and in the timescale he set out. Really happy with the end product. My small business now has a really smart looking website at great value.

2 December 2020
Unprompted review
ROXO logo

Reply from ROXO

It was an absolute pleasure working with you on your new website and am so pleased that you're happy with the result!

Rated 5 out of 5 stars

Excellent service Jack was very helpful…

Excellent service Jack was very helpful and on the ball. He created my logo exactly to what I wanted. Also, aftercare was great, once I had paid he got back to me with any questions I had. I would definitely recommend him ! Thank you Jack :-)

27 November 2020
Unprompted review
ROXO logo

Reply from ROXO

Thank you again for the review! Please do get back to me if you're looking for a professional (and affordable!) website.

Rated 5 out of 5 stars

New Website were a great company

New Website were a great company to work with. Jack was extremely helpful from the outset and made the whole process from start to finish easy and stress free. Very good value for money, I highly recommend New Website.

21 October 2020
Unprompted review
ROXO logo

Reply from ROXO

Your project was great fun to work on and we're glad you're happy with the end result! I look forward to working with you again.

Rated 5 out of 5 stars

I have had a seamless service all the…

I have had a seamless service all the way throughout the process of building my new website. I would highly recommend NewWebsite to anybody that needs to get going. No headache of upfront cost and a fantastic result. Thankyou.

17 October 2020
Unprompted review
ROXO logo

Reply from ROXO

Chris, thank you very much for taking your time to write this review! I wish you the best of luck with business in 2021 and look forward to catching up with you soon.

Rated 5 out of 5 stars

Positive 5 star

Positive: Professionalism, Quality, Responsiveness, Value
My experience with Jack was excellent, he was quick to make changes, add features and move bits around as and when I requested. He literally bent over backwards to get our website up and running. If you’re looking to build your website then Jack is your man! I highly recommend him. He is quick, efficient, professional and easy to get along with. Look no further, Jack is the man 👍👍👍

30 September 2020
Unprompted review
ROXO logo

Reply from ROXO

Thank you very much for taking your time to write this review, it really helps as a small business! Please let me know if you require any further assistance on the new website and I'd be more than happy to help.

Rated 5 out of 5 stars

Jack was great from the off

Jack was great from the off. Got in contact with him on Friday, said the website will be ready within 7-10 days and the website was all done and dusted by Monday morning. Couldn’t ask for anything better than that. Website looks crisp and sharp. Will definitely recommend you going forward mate. Well done.

29 September 2020
Unprompted review
ROXO logo

Reply from ROXO

Thank you Mark for the kind words! Your website was a pleasure to work on and I really appreciate the recommendation. Best of luck with the new business, let me know if I can help with anything else going forward!

Rated 5 out of 5 stars

Helpful and responsive

Helpful and responsive, with this package Jack is always there to help if I get stuck or change my mind about things, and at the same time with the admin page I have the freedom to edit my page how I want and when I want. Friendly service and no IT snobism,

22 September 2020
Unprompted review
ROXO logo

Reply from ROXO

Thanks Rebecca for the review! I'm so pleased that you're happy with your new website and I can't wait to see how your business evolves. Let me know if there's anything else I can assist with!

Rated 5 out of 5 stars

Very helpful all the way through and…

Very helpful all the way through and insightful information.

To start a website is confusing but the help and guidance received made this experience stress free and Jack is very reassuring and always responsive in quick time.

Highly professional and helpful and would recommend to anyone

16 September 2020
Unprompted review
ROXO logo

Reply from ROXO

It's been a great project to work on and I really appreciate you leaving this review. Glad you had a stress free experience and am happy to assist you with anything along the way!

Rated 5 out of 5 stars

Back in the 21st Century...

Where to begin?
After years of intermittent service for our website, then, nothing at all, no host contact/response - I gave up. Switching emails, I was thankful for the lockdown as I never had to worry about the lack of incoming events!
Then, I engaged a web guy - yet another messer....
My eye spotted a post by this Jack guy, "OK, let's text him..." OMG - am I pleased I did. Turns out our domain had expired, Jack got it back, went back to the drawing board (our 90's website was decrepit). Held by the hand, notified all the way and not hit too hard in the pocket - we now have a site we are proud of. Oh, and not too much tech talk to baffle, either.
Simple, straightforward, clear, quick and concise - what more to say?
Oh yes.... bleddy brillyant!

15 September 2020
Unprompted review
ROXO logo

Reply from ROXO

Haha thank you for the enthusiastic review Joanne, it means a lot! I wish you the best of luck with your business.

Rated 5 out of 5 stars

Came here with no idea what to expect…

Came here with no idea what to expect and only a company name, I've left with a clean and professionally designed website which will most definitely help excel my business. Huge thank you and couldn't recommend this enough.

14 September 2020
Unprompted review
ROXO logo

Reply from ROXO

Thank you for the recommendation! Your feedback is much appreciated and I look forward to seeing your business grow!

Rated 5 out of 5 stars

Jack is AMAZING!!

Jack offers a very personable, affordable and professional website service. Jack created an excellent logo and website for PocketSmart.

Jack provides excellent payment options making it possible for ‘new start ups’ to get a business idea of the ground.

I can not recommend Jack enough!! Thank you.

Kelly Rouse | HR Consultant & Founder| PocketSmart

13 September 2020
Unprompted review
ROXO logo

Reply from ROXO

Thank you for taking your time to review my services, Kelly! I'm really pleased that you're happy with your new website and am very much looking forward to starting on your new projects!

Rated 5 out of 5 stars

Perfect customer service!

Highly recommended! Jack offered a very competitive price and the service which I received from him was fantastic! I was using a previous website builder before jack and the previous guy made my anxiety very bad with his constant mess ups (it can make you very anxious starting a business up on your own) and trying to get hold of him was a nightmare! But working with jack has been a pleasure and I am over the moon with the results! Thanks new-website aka jack, job well done! A well deserved 5 stars :)

10 September 2020
Unprompted review
ROXO logo

Reply from ROXO

Hello Richard, from experience I can completely relate to your worries of starting a new business (especially if you're working with unreliable people!). I'm very grateful for the kind words and can assure you that the ongoing support will be hassle-free for you.

I wish you the best of luck with the new business and am look forward to seeing it grow.

Rated 5 out of 5 stars

Highly recommended

Great response times, very professional approach and a great design. Highly recommended!

1 September 2020
Unprompted review
ROXO logo

Reply from ROXO

I've really enjoyed working on your projects, Steve! I also look forward to seeing how the new websites develop in the future.

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