National Electrical Wholesalers Reviews 53

TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 3 out of 5 stars

Upgrading from 1 to 3 stars. The product finally arrived and is of good quality. After our fourth email, someone even got back to us and provided information. ---- We placed an order for three item... See more

Rated 5 out of 5 stars

The products ordered are REALLY unexpected quality. I ordered Infrared carbon crystal panels and honestly, I'm happy for choosing this heaters because I tested them with a meter (each), and the avera... See more

Rated 1 out of 5 stars

It has been almost over 2 weeks that I have ordered from here yet have not received my item nor any update on its whereabouts. I have tried emailing customer service about this issue yet they failed... See more

Company replied

Rated 4 out of 5 stars

I purchased online with the arrangement that I could collect in the Bray branch. When I went to collect in Bray there was some confusion over payment ( I had already paid online ) Bray had no kn... See more

Company details

  1. Electrical wholesaler

Written by the company

Since 1935, National Electrical Wholesaler has been providing top-quality electrical equipment and exceptional service to our customers. As the largest independent wholesaler in Ireland, we have become a trusted supplier to many different business sectors. With a comprehensive range of products including cables, lighting, wiring accessories, intruder systems, CCTV, access control, fire alarms, conduit, and accessories, our branches around the country make it easy for our customers to access the equipment they need no matter where they are located. Our experienced and knowledgeable team is always on hand to provide technical support and advice, ensuring that our customers have the information they need to make informed decisions. We are committed to staying ahead of the curve and providing innovative solutions that can help our customers improve their businesses. At National Electrical Wholesalers, we focus on quality, service, and expertise, which has helped us build long-lasting relationships with our customers. We look forward to continuing to serve them for many more years to come.


Contact info

3.7

Average

TrustScore 3.5 out of 5

53 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Received completely different product to that depicted.

i ordered 50m of this product:
cat5e-utp-outdoor-enhanced-per-mtr

i did think the price was too good to match the picture
and sure enough, when i received the cable it did not have the armoured outer sheath that the picture showed.

What i received was fairly normal cat5e cable. Probably adequate for out door use; time will tell.

6 September 2024
Rated 1 out of 5 stars

DID NOT RECEIVE ITEM

It has been almost over 2 weeks that I have ordered from here yet have not received my item nor any update on its whereabouts.
I have tried emailing customer service about this issue yet they failed to send any reply. Truly shocking customer experience. I will not be buying from here again as the lack of customer care and respect is evident.

6 June 2024
National Electrical Wholesalers logo

Reply from National Electrical Wholesalers

Hi Sabir,

Thank you for taking the time to leave feedback. We sincerely apologies for the long delay here.

Our site is very newly launched, and we are still working through some initial challenges. However, I understand that this is an internal issues and should not affect your experience.

We responded to your messages on Monday morning after the weekend and delivered your order ourselves the same day.

Once again, I apologise for the inconvenience and frustration this has caused. We are committed to improving our services and ensuring that such issues do not occur in the future.

Kind Regards,
Jaime

Rated 2 out of 5 stars

Ordered item online

Ordered item online. Was cancelled next working day by saying we don't stock that anymore, why have it on website?
Refund issued, had to wait usual 3 4 days to for money to hit back in account.

27 April 2024
National Electrical Wholesalers logo

Reply from National Electrical Wholesalers

Hi Rana,

Thank you for taking the time to share your feedback. We sincerely apologise for the inconvenience caused by the cancellation of your order.
As a brand new website, we are actively working to improve our stock updates to ensure accuracy and prevent such issues in the future. Your understanding is greatly appreciated, and we hope to have the opportunity to serve you better next time.

Warm regards,

Jaime
National Electrical Wholesalers

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