Very pleased with blind in general - splendid colour and exactly the right size. And my husband had no trouble fixing it to the wall. However, as it is attached above the window aperture, the open t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The blinds look great and fit well. Easy to install. Some small cover plates were missing but customer service team responded quickly to have them sent out. Came quickly but -1 star because no ETD or... See more
Company replied
Really pleased with our bathroom blinds. The materials are exactly as advertised ( sample).The bathroom fitters had no problems fitting them. My one complaint ( only a minor one ) is there is no u... See more
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I recently bought a roller fly screen for our large bifold kitchen window and couldn't be happier. The process to order was super easy and it was also easy to install. The main purpose was to keep our... See more
Company replied
Company details
- #38 of 41 best companies in Window treatment store
Written by the company
The widest range of blinds on the internet! In 1999, NewBlinds.co.uk launched as the UK's first online retailer of window blinds. We are now the most trusted online brand in blinds. At NewBlinds.co.uk, you will find the most comprehensive selection of made-to-measure window blinds and fly screens on the web. From venetian blinds to vertical blinds, to blinds for velux windows and flyscreens. Both manually operated and electrically operated! We have a massive collection of blinds to suit the most discerning taste and requirement. This, combined with the web's most competitive prices, enables us to be sure that you will be able to find the perfect blinds to cater for your taste and budget!
Newblinds.co.uk - Blinds and Fly Screens
Written by the company
- Customer Service
- Our reputation is our most valuable asset. Having been selling online since 1999, much of our business comes from referrals by delighted customers. Many of our small team have been with us for years and take customer service to heart.
Contact info
United Kingdom
- customer.services@newblinds.co.uk
- newblinds.co.uk
4.2
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 24 hours
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Blinding
Easy to order, very quick delivery, easy to assemble and superior to many others we've tried.
I have a feeling that if I had an issue it would have been swiftly dealt with!
20 August 2025
Reply from Newblinds.co.uk
Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to us, and we can't wait to serve you again.
Reply from Newblinds.co.uk
We really appreciate you sharing your review of our service. Thank you!
Ordered almost six weeks ago still no…
Ordered almost six weeks ago still no sign of them. Had to chase up multiple times not really had a satisfactory response and still don’t have the fly screens.
1 July 2025
Unprompted review
Reply from Newblinds.co.uk
Hello Emma,
Please accept my apologies that there have been delivery issues with your order.
As explained in our earlier email, your order was dispatch and mis-routed by the carrier. They located the parcel and were due to return to the factory for inspection and re-delivery.
I would have expected this to happen by now, so I will check with the factory as to the status and we'll make contact with you my email.
Please accept my personal apologies for this issue.
Best wishes
Tim Pendleton
Managing Director.
Reply from Newblinds.co.uk
Your wonderful review made our day! Thank you for choosing us, and we look forward to continuing to meet our expectations.
Good Product - Not Delivered on Time
Product is great - production and delivery time was not met.
11 August 2025
Not Recommended
Waited 4 weeks for delivery when delivered it was faulty, managed to assemble the blind even though no instructions were supplied and the assembly video on the web site was for a different fixing system to the one I received !!. The installation instructions were also incorrect but managed to install the blind. Not impressed with the operation of the blind verry clunky and light shows through both sides of the blind would not recommend the blind.
7 August 2025
Reply from Newblinds.co.uk
Hi John,
I'm sorry to hear that there difficulties with the fitting process and that the lead time was longer than the 2-3 weeks quoted.
I can see that my colleague Anna assisted you remotely, and in the end it seems that the issue was resolved. However, you are welcome to contact us should there be further issues.
We do specify on the product page that there will be light ingress around the edges of the fabric between the frame.
Should you have any further questions, please don't hesitate to contact me personally - tim.pendleton@newblinds.co.uk
Best wishes
Tim Pendleton
Managing Director
worth the wait
Worried at first because it took a bit longer to arrive than advertised however it was worth the with. These are not the cheapest but the quality of workmanship is superb. Take the time to measure your recess inside the windows exactly to the MM. it will make your fitting a dream, Two windows in 10 minutes! I used glue for the sides.
11 August 2025
Unfortunately the quality of the mesh…
Unfortunately the quality of the mesh in this product is pretty poor, it’s just the same fabric that someone would make a tutu from. It’s not up for the job we wanted it for.
11 August 2025
Venetian blinds 25mm
Another great purchase of white Venetian blinds from you. Having successfully purchased and installed these blinds for a family member, they asked if they could have them throughout the rest of the house, so another 9 were ordered. They arrived very quickly and because we’ve purchased before, installation was hassle free and completed in record time. All fitted perfectly and have transformed the windows. Very happy - thank you ☺️
25 July 2025
Reply from Newblinds.co.uk
Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to us, and we can't wait to serve you again.
Well worth the wait
Had to wait 4weeks for delivery
Apart from that the fly screens were much better than expected and they fitted perfectly looked so good and sturdy you could not see them until they were pulled down.
Well worth waiting for we have now ordered 4 more for the rest of the house
1 August 2025
Reply from Newblinds.co.uk
We apologise for the delivery delay. Your wonderful review made our day! Thank you for choosing us, and we look forward to continuing to meet our expectations.
Very easy to order and item arrived as…
Very easy to order and item arrived as described however, fitting instructions were non existent and instructional video very poor
3 August 2025
Well-made blinds and excellent service
Well-made blinds, speedy responses from Gemma in customer service and they endevoured to meet delivery deadline for me. Blinds I installed several years ago from previous order still working fine. Very happy with product and service.
30 July 2025
My recent experience with New Blinds…
My recent experience with New Blinds was good, the only thing I was't happy about is that I had to contact the company about my order because I was waiting longer to be deliver than I should. But anyway the response from customer service was quick and order was send ASAP. Overall I will recommend them to anyone who need good quality product.
24 July 2025
I’m so happy with my blinds
I’m so happy with my blinds . Nicely made and a good fit.
I would buy from this company again.
24 July 2025
The blinds are well made and strong.
The blinds are well made and strong.
They do their job.
24 July 2025
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