Thank you so much David and your lovely assistant Bue. You sorted out my boiler problem promptly and with great knowledge and kindly had a look and advised me of my dodgy bath taps. I will definitel... See more
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1st Call Services were excellent when they installed our new boiler. From the initial consultation with David we knew we had chosen the right Company. They were very tidy workers and treated our hous... See more
Had a back boiler in fireplace that was replaced with a new Worcester Bosch and moved to loft so lots of work to do there. The whole experience was stress free , very competitive price with a 7 year... See more
David @ 1st Call Services just fitted a Worcester Bosch 32cdi compact boiler, fantastic quite boiler. David PRICED MATCHED on line companies, so great value, with the added bonus of him being the loca... See more
Company details
Written by the company
A warm welcome to 1st Call Services. We are a family owned business that has proudly been serving our customers in the Essex area for over 20 years. Although we offer a wide range of plumbing services, our core business is in the installation and replacement of Gas Boilers. We are now offering up to a 10 year no quibble parts and labour guarantee. We can also offer finance in the form of either: buy now pay later, interest free credit or a loan. We install, service and repair a wide range of boiler makes. We do however prefer to install Worcester Bosch boilers. We believe that only Worcester Bosch have the quality and service that we want for our customers. We have been the go to company for Worcester Bosch boilers in the SS poscode area for over 17 years and are PLATINUM level accredited installers for them. Our commitment is to provide all of our customers with a high level of service, whilst providing the best and most efficient solution for their needs, home, budget and the environment. We pride ourselves on the high level of recommendations and feedback that we receive from our customers.
Contact info
77 Prince Avenue, SS26RL, Southend on Sea, United Kingdom
- +08001120000
- info@1stcall-services.co.uk
- newboileressex.com
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Excellent aftercare service
Excellent aftercare service, used for annual boiler service, had a issue with refilling the system the during bathroom refurbishment, called 1st Call after 6pm and resolved problem whilst on phone - none of the usual press 1 etc.
An excellent Worcester Bosch boiler installation
Scott & Denny fitted a new boiler on 23rd April. They were very efficient and carried out the job quickly and with a minimum of fuss. Everything was left clean and tidy and we are very happy with our new Worcester Bosch boiler. We would thoroughly recommend this excellent company to anybody who is thinking of sorting out or replacing their boiler.
new boiler fitted by Dave and team a…
new boiler fitted by Dave and team a few years ago- brilliant service and aftercare second to none- had minor fault on Wednesday email to Dave Wednesday night and sorted by noon Thursday- can't praise enough!
New Gas Combi boiler Southend
After my old Gas Combi boiler failed they were very quick, efficient and friendly in providing a competitive quote to replace with a Worcester-Bosch. They arranged a date with minimal delay and, on the day, arrived on time and did a good job whilst explaining everything. Would recommend.
Good price good service
Had new boiler fitted by Dave and his team, competitive quote, knowledgable and all carried out within a day.

Reply from 1st Call Services
Awesome service from a trusted company.
In response to the Warm As Worcester Worcester Bosch tv advert, I went on their website to find an accredited installer in my area. With their 79 5* Trustpilot reviews 1st Call Services stood out as the company to contact. From first contact to installation I cannot fault them and can see why they get the reviews they do. I was also able to take advantage of one of their Boiler Finance deals and defer payment for up to a year. After being let down by various other companies, I would seriously recommend 1st call for boiler, service, repair and installation.
Highly Recommended
Dave has carried out lots of work over the years for us, from fitting a new boiler and servicing it to helping when radiators aren't working properly. He is extremely helpful and his work is excellent. Not only that but he is friendly and always willing to go the extra mile. Fully recommended.
Fantastic experience
An extremely helpful, friendly and speedy service. Being a complete novice when it comes to boilers, 1st Call Services were so helpful in highlighting the issue extremely quickly and the issue rectified shortly after. Offered great advice on maintaining my boiler and a quick run through the basics in boiler pressure. I rang them based on the reviews in Southend I had read and glad that I too can say I shared the same fantastic experience. Will be my 1st port of call for any future boiler issues or repairs.
Would highly recommend
Would highly recommend - had a new boiler installed, explained everything clearly, very friendly and good value for money. Chose this company after reading great reviews and was very happy I did. I would recommend to anyone if you're thinking of a new boiler, this is the place to choose.
Professional Above Expectations
The problem - A boiler that was temperamental.
The solution a new boiler required.
Dave Ryther quoted and subsequently fitted this for us. An essential item for our family. Fitted perfectly and professionally.
I would not hesitate in recommending 1st Call Services. A new standard of 'professional.'
Booked them to flush the system
Booked them to flush the system but the boiler gave in and sprung leaks. (boiler was old and in house when purchased) stopped the flush cleaned up everything re arranged their workload and came and fitted a new worcester boiler within a couple of days. Good price and service. Very helpful clean and tidy. Could have been a nightmare but Dave sorted it all out.
Excellent service
Excellent service; totally reliable and reasonably priced too! Definitely recommended 100%
Our work was completed on time and…
Our work was completed on time and without fuss. Very happy.
Excellent service
The installation went perfectly I would…
The installation went perfectly I would definitely use these guys again
Technical feedback - Excellent!
As other reviewers have written the service is excellent. From the technical side;
1. pipework very neat and tidy - true tradesmanship. 2.They fitted genuine Bosch magnetic filter (other contractors often fit cheaper versions).
3.The whole system was flushed through with a Magnaclean flushing machine - far less damage than Power flushing. Worth watching YouTube.
4. Team comprises: 2 very experienced technicians plus an excellent apprentice.
The survey was carried out by the guys who actually do the job and David (the proprietor) makes up the team on the day. (Unlike some other contractors who sub the work out).
A very professional business that completes the job for the quoted price. Yes I confidently recommend 1st Call Services for quality materials, quality workmanship and a keen price.
Great Service
David and his team helped us fit in a new boiler. Given the location and the condition of the old boiler, it wasn't an easy task. David and his team were very well informed and professional. Great guys, they knew what they're doing, we would happily recommend them.
1st Call Services - First Class Service
1st Call Services installed a Worcester Bosch combi boiler and a number of radiators two years ago. I am very pleased with their high standard of work. The boiler has been problem-free with just an annual service. David and his team are efficient and always helpful - they provide an excellent service.
bolier, Tank and Radiator change
1st Class job and left everything clean and tidy.
Fair price and good advice
Would recommend .
Professional and Reliable Service every time
A professional, thorough and reliable experience every time I use 1st call over the last 5 years. If you want a trouble free boiler replacement or service then use 1st call.
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